Product Talk

AUGUST 4, 2021

I know many authors who use their blog as a way to test content. So I put the book on hold and started devising a plan to test my content. This gave me a great feedback loop to measure the efficacy of my content. Many teams hit a snag when it was time to test assumptions. So I added another feedback loop.

Product Research 299

Product Research Books User Testing Research Software 299

Userpilot

OCTOBER 19, 2024

A 14-day free trial is available for businesses to test the platform before committing. Conduct A/B testing on your surveys to ensure the design, questions, and timing drive higher engagement rates. Pricing : SurveySparrow offers a limited free plan, with a 14-day free trial to test out premium features.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Intercom, Inc.

DECEMBER 10, 2019

“By using measurable customer behaviors as a proxy for business results, you create a much faster feedback loop for your R&D teams” Higher-level customer behavior metrics, such as average response time, and business results, such as retention, have many variables impacting on them.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

The Product Guy

JUNE 20, 2019

Defining a discovery process will help immensely with the validation and feedback loop! It will also allow you to test assumptions through experiments and potential beta testing (even if this is just as simple as wireframe prototype you have some users to engage with).

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Split

JUNE 14, 2024

Receiving this feedback and acting upon it quickly can be the difference between an exiting new product or feature, or a project that is stuck in the mud. By incorporating user feedback loops into your feature releases, you can gain invaluable insights to refine your product and better align it with your customers’ evolving needs.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities? evaluate?—?improve”

User Testing 146

User Testing Feedback Software Product Research Research Software 146

Usersnap

MARCH 24, 2025

Yet, many teams rush into development without properly testing ideas, leading to wasted effort and failed launches. Testing Assumptions Before Development 3. The PDLC typically includes stages such as ideation, design, development, testing, deployment, and post-launch / communication. And its not just for big companies.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Intercom, Inc.

SEPTEMBER 23, 2020

Test your assumptions. Finally, having made a number of assumptions based on the guiding principles and the learnings, we wanted to set time to properly test them. The early prototype used to test Series with dozens of customers. Rigid visual builders failed based on tests and feedback in the market.

Messaging 232

Messaging User Testing Feedback Software Customer Feedback 232

Intercom, Inc.

MARCH 26, 2018

Create a feedback loop that keeps on giving. How do you get feedback from thousands of eyes instead of dozens? By building a feedback loop with your support team. When the product teams are testing a feature, I’ll try it out, document its functionality and develop best practices for it.

User Testing 190

User Testing Customer Feedback Customer Experience Product Research 190

Userpilot

DECEMBER 21, 2024

A/B testing tools (Optimizely, VWO, and more). Feedback (Delighted). This helps organizations tighten feedback loops , break down data silos, and improve cross-functional alignment. CRMs (Hubspot, Salesforce). Adoption platforms ( Appcues ). Customer success (Zendesk, Intercom). Data integration (Segment).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Product Research 105

Userpilot

SEPTEMBER 8, 2023

Are A/B testing mistakes limiting your ability to drive engagement and conversion? But here’s a fact: many SaaS companies are going about A/B testing the wrong way. 13 AB testing mistakes companies are making: Thinking that A/B tests work for testing landing pages only: It doesn’t. Choose the latter.

Product Research 104

Product Research User Testing Analytic Tools Data Visualization 104

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like? There are essentially two different types.

Research Software 110

Research Software Feedback Software User Testing Product Research 110

Mind the Product

OCTOBER 8, 2018

When you build your Minimum Viable Product (MVP), you need to ensure that you test it yourself (eat your own dogfood) before offering it to any beta customers. Product managers should continuously close the feedback loop by regularly interacting with their customers, using one-to-one interviews, surveys, user forums, idea portals, and so on.

Product Research 183

Product Research User Testing Marketing Weak Development Team 183

UX Planet

DECEMBER 6, 2024

Rapid prototyping and building user journeys is one area where AI shines, enabling teams to quickly create, test, and iterate on design concepts. This fast-paced testing accelerates design cycles and helps refine products in lesstime. This partnership boosts efficiency and ensures that designs remain user-focused and innovative.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

The Product Coalition

NOVEMBER 12, 2024

Plan to test for DMF: desirability, marketability, feasibility Don’t wait until the end to understand if someone will want the product or the feature on the roadmap. Continuously test to ensure someone (hopefully your customer) wants it, will pay for it and it can be built within the given constraints. Your roadmap can’t be rigid.

Roadmap 93

Roadmap Automotive Product Research Feedback Software 93

Centercode

MARCH 12, 2021

Customer testing programs are the same way. Yes, customer testing is a necessary part of releasing high-quality products. But what your optimal beta, field, or Delta Testing program looks like will depend on your product, the size of your team, available resources, stakeholder support, and company expectations.

User Testing 98

User Testing Product Research Testing Customer Feedback 98

Alchemer Mobile

AUGUST 19, 2024

Customer-obsessed PMs DO: Constantly Listen to the Voice of the Customer: Actively collect feedback through surveys, user testing, and direct interactions. Act on Customer Insights: Translate feedback into actionable changes and product improvements. Closing a feedback loop happens in phases.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Lenny Rachitsky

JANUARY 14, 2025

The DevEx framework ties developer experience to three key dimensions: cognitive load, feedback loops, and flow. Flaky tests are rated the #1 priority from developers, so a targeted focus here would improve developer experience. Still, even with these useful frameworks, many organizations feel lost.

Product Research 130

Product Research Research Software Data Visualization Reporting Tools 130

UserVoice

APRIL 4, 2017

When it comes to studying user-experience and their interactions with your product, UserTesting comes highly recommended due to its robust set of usability-testing functions. For A/B testing, Optimizely is a popular option that enables product managers to float product and UX trial balloons to segments of their user bases.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Mind the Product

AUGUST 9, 2019

No one can be a product manager without being an optimist, but “optimistic” feedback loops can expose real product challenges. As product manager roles attract Type A personalities , the act of testing prioritization opens vulnerability within yourself and the team you manage.

Product Research 180

Product Research Product Management Product Manager Feedback Software 180

Johanna Rothman

OCTOBER 12, 2020

Of course, there are feedback loops here, too: Notice that we expect feedback from later features back to the previous features. However, if we have “bad” feedback from the last (or interim feature), we don't have the “Kiss of Death” as we did in the serial or iterative lifecycles.

User Testing 113

User Testing Product Research Agile Feedback Loop 113

The Product Guy

SEPTEMBER 24, 2024

Feedback Loops Feedback is crucial to system behavior. Systems thinking identifies loops where outputs become inputs, influencing future results. For instance, customer feedback (output) might shape product improvements (input), which in turn affects future feedback.

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150

Intercom, Inc.

JANUARY 12, 2022

Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process”. Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process.

User Testing 118

User Testing Customer Feedback Feedback Software Product Research 118

Intercom, Inc.

JULY 14, 2020

We recently ran a test on FRT to see if we could increase first response time without sacrificing customer satisfaction and retention. The test compared a longer FRT of one business day with our normal FRT of several hours, splitting a pool of lower spend customers 50/50 into these two experiences. Net revenue retention.

Customer Experience 224

Customer Experience User Testing Product Research Customer Feedback 224

Mind the Product

MAY 15, 2017

He focused on the product-market fit and user testing. You need to start investing in things like systems, automation, feedback loops, and metrics dashboards. He then realized that while his stakeholders may ask for certain things, his responsibility is to know what will or will not succeed.

Product Research 124

Product Research User Testing Product Management Product Manager 124

Product Talk

APRIL 11, 2018

This is why as an industry we see an over-reliance on A/B testing —a measurement method that we’ve shoehorned into a discovery method. In the world of digital products, not only are most of our decisions two-way door decisions, but we also have fast feedback loops. Even if it means you will throw away 100% of that code.

Product Research 212

Product Research Customer Experience Software Review Feedback Software 212

Intercom, Inc.

NOVEMBER 6, 2019

Another benefit lies in how its commenting feature works – conducting design reviews and gathering feedback, looping in managers and content designers , even asking for support, Figma brought together all these various types of communication inside the tool, and it goes even further now with plugins. Test it yourself.

Feedback Software 43

Feedback Software User Testing Product Research Systems Review 43

Johanna Rothman

JULY 22, 2021

Test architecture, to shepherd the testing tactics. See Multiple Short Feedback Loops Support Innovation.) Strategy changes less often because we don't tend to have the same kind of feedback loops for the value we want to offer. We use a variety of feedback loops. (In

Differentiation 133

Differentiation Product Research Roadmap Strategy 133

The Product Coalition

AUGUST 28, 2023

These are planning, analysis, design, development, testing, implementation, and maintenance. Feedback Loop Establish a feedback loop with stakeholders to ensure that their evolving needs are considered. Unit Testing Write and execute unit tests to ensure the correctness of individual code units.

Feedback Software 147

Feedback Software Reporting Tools Software Development Software Developers 147

Alchemer Mobile

JUNE 16, 2022

It allows you to accurately hear the voice of the customer so that you can react to feedback at scale. Use real-time data and feedback to prioritize your product roadmaps. You also avoid the pitfalls of traditional feedback channels like email surveys. Step #3: Build a continuous feedback loop.

Feedback Software 130

Feedback Software User Testing Customer Feedback Product Research 130

Productside

MARCH 18, 2025

Circleback collates feedback loops and merges them with analytics, giving you a 360 view of both product usage and sentiment. Customer Feedback Bracket Maze The go-to platform for continuous user testing and product discovery. Lookback The ultimate usability testing tool, letting teams watch and learn from real users.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone. Test everything!

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Let’s test our assumptions. Then I would say the third piece is tied to, to identify a good solution, we really need to rapidly test our assumptions , and there’s some tooling involved with that. How do we get our teams access to the right tools to quickly test assumptions?

Product Research 289

Product Research User Testing Research Software Feedback Software 289

Mind the Product

MARCH 9, 2018

However, you need to allow your users to make the final judgement, spend time training your model, build in feedback loops and be transparent about how you’re using AI. When implementing a new AI-powered feature, you need to test and monitor its accuracy. How to Apply AI. Some are more abstract than others.

Artificial Inteligence 79

Artificial Inteligence User Testing Product Research Feedback Software 79

Centercode

DECEMBER 30, 2024

Beta testing insights from top guest authors, covering empathy, feedback loops, user engagement, and success strategies.

Customer Feedback 59

Customer Feedback User Testing Testing Feedback Loop 59

Userpilot

NOVEMBER 28, 2022

Compared to automated feedback collection , the manual one is expensive, time-consuming, and has low data accuracy. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback. Usability testing surveys.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98