Alchemer Mobile

JUNE 16, 2022

Six-step checklist to improve your mobile feedback strategy. So how do you encourage app feedback to build a better, more profitable, and customer-centric app? By showing customers their feedback is welcomed and valued. We leverage a six-step process to help our customers gauge their feedback strengths and weaknesses.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Implementing a customer feedback loop helps you identify and address customers’ needs.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

The Product Guy

FEBRUARY 13, 2020

It is overwhelming when you get into hyper-growth mode, and it requires process and strategy to continue the success and growth. Laundry end-customer, Laundry franchise) for Coordinates feedback loop with new employes.

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Product Research Onboarding KPIs Reporting Tools Feedback Software 471

UX Planet

JUNE 14, 2024

Now let us dig deeper into the amazing ways that AI is increasingly used to augment user feedback and consequently, the process of UX enhancement. Improving Feedback Loops through AI Another feature is that AI has the exact capacity to scan through mountains of data within seconds, a feat that is difficult for humans.

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Product Research Feedback Loop Customer Feedback User Testing 98

Intercom, Inc.

JUNE 1, 2018

I didn’t have a perfectly mapped out startup marketing strategy. I certainly didn’t have an “acquisition strategy.” When you start with an addressable and responsive audience, you get a pretty immediate feedback loop. The post Startup marketing: strategies for year one appeared first on Inside Intercom.

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Startups Feedback Software Marketing Strategy 201

Alchemer Mobile

DECEMBER 17, 2021

In our latest guide, The Ultimate Guide to Closed-loop Feedback , learn the best practices, tools, tips, and actionable ways you can incorporate closed-loop feedback into your product and marketing strategies. . Companies that close the feedback loop can improve their customer retention by an average 10%. (NPS

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Feedback Software User Testing Customer Feedback Product Research 240

The Product Guy

SEPTEMBER 24, 2024

But how does this translate to product management and organizational strategy? In product ecosystems, this means that one small tweak to a feature can have significant effects on other features, user experience, or even marketing strategies. Feedback Loops Feedback is crucial to system behavior. Interested in More?

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Feedback Software Product Strategy Product Research Strategy 150

UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. However, to fully capitalize on this potential, Pinterest must continuously evolve its personalization strategies, addressing existing gaps and embracing cutting-edge technologies.

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Product Research Data Visualization Feedback Software Analytic Tools 95

Lenny Rachitsky

APRIL 6, 2025

Give feedback using “strategy, not self-expression”: Focus on motivating behavior change rather than venting your frustrations. Speak with accurate confidence: Don’t overstate hypotheses as facts or understate strong recommendations. Match your conviction level to the evidence available.

CTO Coach 106

CTO Coach Framework Feedback Software Product Research 106

Johanna Rothman

JULY 22, 2021

Strategy Occurs At Several Levels. I see strategy necessary at these management levels: Organizational strategy, to define the value the organization offers to the employees, customers, and other stakeholders. Product strategy, to define the value the products offer to the product's users/customers. Why that often?

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Differentiation Product Research Roadmap Strategy 133

Alchemer Mobile

NOVEMBER 21, 2022

Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. In this post we are talking about all things mobile customer feedback: . How to gather mobile app feedback .

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

MARCH 30, 2025

This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

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Analytic Tools Feedback Software Download Onboarding KPIs 66

The Product Guy

MARCH 26, 2020

I couldn’t fathom why not, especially since these problems would then be addressed months later, with similar strategies as I proposed but driven by somebody else. Anything I proposed, he would have a better argument against. Luckily not everyone else was having this problem to the same degree.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Lenny Rachitsky

DECEMBER 29, 2024

Building successful B2B growth teams requires navigating several phases: The “gold rush” phase of proving initial value Systematizing and scaling successful approaches Integration with other organizational functions Finding the right balance between PLG and traditional sales Creating feedback loops between PLG and sales motions Where to (..)

Data Visualization 110

Data Visualization Product Research Feedback Software Customer Feedback 110

Alchemer Mobile

JUNE 16, 2022

Six-step checklist to improve your mobile feedback strategy. So how do you encourage app feedback to build a better, more profitable, and customer-centric app? By showing customers their feedback is welcomed and valued. We leverage a six-step process to help our customers gauge their feedback strengths and weaknesses.

Feedback Software 130

Feedback Software User Testing Customer Feedback Product Research 130

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. Meanwhile, a robust product strategy lays the roadmap to achieve that vision. Thank you for reading so far!

Vision 142

Vision Product Research User Testing Roadmap 142

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Guy

JUNE 20, 2019

This is achieved through aligning vision and strategy and communicating that alignment relentlessly. With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Bonus reading.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Intercom, Inc.

MAY 13, 2021

We recently sat down with Linda to chat about how customer success matures as you move upmarket and which strategies can help you to better serve your customers going forward. You’re a big part of their tech stack, you’re a big part of their investment strategy, you’re a big part of their spend. What do I love?'”

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Intercom, Inc.

JUNE 20, 2018

Today it’s no wonder that the strong majority of companies want their strategy to be driven by product, not sales and that’s likely for the best. Creating one-off builds for a handful of customers puts you on the fast track to a Frankenstein product and a customer acquisition strategy that doesn’t scale.

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Feedback Software Product Research User Testing Feedback Loop 199

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. A robust customer success strategy enables customers to get the most out of the product. Focus on customer success.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Mind the Product

OCTOBER 18, 2021

In this keynote from #mtpengage Hamburg 2021, Megan Murphy, VP Product at Hotjar, shares how she communicates and enforces Hotjar’s product strategy in her day-to-day work. Read more » The post Beating the drum of your product strategy tune by Megan Murphy appeared first on Mind the Product.

Product Strategy 34

Product Strategy Strategy Product Research Information 34

Melissa Perri

JULY 23, 2024

I look at four dimensions for robust Product Organizations: Product Organizational Design Product Strategy Product Operations Product Culture Inside each of these are a few capabilities that are then broken down further into sub-capabilities that help me pinpoint where the issues are. I review strategies and roadmaps.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Userpilot

OCTOBER 19, 2024

As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. It is, thus, important that you carefully craft your strategy to improve satisfaction. Here are 11 proven strategies to help you do just that: 1. The customer feedback loop.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Alchemer Mobile

MARCH 9, 2022

In this post, we cover four retention-boosting strategies that will help improve the health of your app. Use contextually relevant messaging and proactive customer engagement strategies. Let customers know you care by closing the feedback loop. Boosting retention doesn’t mean you have to completely reinvent the wheel.

Customer Feedback 264

Customer Feedback Customer Experience User Testing Data Visualization 264

Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. A feedback loop to balance supply and demand.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Johanna Rothman

FEBRUARY 6, 2023

Strategy and Product Feedback Loops About 20 years ago, I taught a project management workshop to IT people. That's why the duration of the internal feedback loops is so important. I used the image above in Multiple Short Feedback Loops Support Innovation. Or, experiment with the corporate strategy?

Product Research 125

Product Research Feedback Loop Workshop User Testing 125

Alchemer Mobile

JUNE 14, 2022

The absence of emotion is the biggest gap in traditional NPS strategies. Taking the flaws of NPS into account, read on for five steps to help you craft an NPS+ strategy that will get more out of NPS surveys. #1: So, asking customers for feedback right after they complete a lifecycle step is the best and most natural time to ask. #3:

Product Research 246

Product Research Feedback Software User Friction Customer Experience 246

Alchemer Mobile

OCTOBER 8, 2020

This post outlines the four main changes app publishers need to be aware of, along with how the shifts will impact existing cross-industry ratings and reviews strategies. They summarize what’s changed with the Play Store ratings process, early cross-industry results, and how you can shift your ratings strategy to capitalize on the changes.

Feedback Software 147

Feedback Software User Testing Strategy Product Research 147

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userpilot

APRIL 22, 2024

TL;DR Product-led growth strategy is a business model where the product is the primary driver of engagement, retention, and acquisition. Zapier maintains a tight feedback loop to build trust with users. Userpilot creates a digital community around its product to drive loyalty. Hubspot also ensures the product is easy to use.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Product Talk

AUGUST 4, 2021

This gave me a great feedback loop to measure the efficacy of my content. My strategy wasn’t working. I knew I needed more feedback. I posted an excerpt from the chapter as a blog post and got some brutal (but necessary) feedback that my writing was long-winded and repetitive. So I added another feedback loop.

Product Research 298

Product Research Books User Testing Research Software 298

The Product Coalition

JANUARY 27, 2024

Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Sales-Led strategy: Sales-Centric Approach. My very scientific plot to show the sweet spot (orange area) for scaling & growth to be in relation to product strategy and customer size. Limited free offerings.

Feedback Software 145

Feedback Software Analytic Tools Onboarding KPIs B2B 145

Usersnap

MARCH 24, 2025

This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Use focus groups to test low-fidelity prototypes and gather qualitative feedback.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52