Mind the Product

OCTOBER 18, 2021

In this keynote from #mtpengage Hamburg 2021, Megan Murphy, VP Product at Hotjar, shares how she communicates and enforces Hotjar’s product strategy in her day-to-day work. Read more » The post Beating the drum of your product strategy tune by Megan Murphy appeared first on Mind the Product.

Product Strategy 34

Product Strategy Strategy Product Research Information 34

Lenny Rachitsky

DECEMBER 29, 2024

Building successful B2B growth teams requires navigating several phases: The “gold rush” phase of proving initial value Systematizing and scaling successful approaches Integration with other organizational functions Finding the right balance between PLG and traditional sales Creating feedback loops between PLG and sales motions Where to (..)

Data Visualization 110

Data Visualization Product Research Feedback Software Customer Feedback 110

Centercode

JUNE 18, 2019

That’s why carving out a process for collecting, reviewing, responding to, and taking action on feedback is critical. This is called “closing the feedback loop.”. When it comes to closing the feedback loop, there are two levels of interaction that come into play. Closing the feedback loop increases loyalty.

Product Research 56

Product Research Feedback Loop User Testing Customer Feedback 56

Johanna Rothman

MAY 8, 2019

I started this series with the question: If we have teams for all other aspects of an agile approach, why wouldn't we want the product owner to also work as part of a team? Could a team reduce the feedback loop durations? Iterative, Incremental, and Agile Approaches Reduce the Feedback Loop Durations.

Product Research 11

Product Research Feedback Loop User Testing Customer Feedback 11

Melissa Perri

JULY 23, 2024

At all of them, I start understanding the current state of Product Management. A lot of digital transformation companies usually need to start with Product Organizational design, getting alignment on the role of a Product Manager and what that means before they can look at Product Strategy and Product Operations.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

JUNE 20, 2018

Creating one-off builds for a handful of customers puts you on the fast track to a Frankenstein product and a customer acquisition strategy that doesn’t scale. Where does sales fit in at a company driven by product strategy? But where does sales fit in at a company driven by product strategy , not short-term revenue?

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. What is a product strategy? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Heres how data fragmentation hurts your product strategy and development: Fragmented data can cause flawed strategic decisions Every product decision starts with a question: Whats driving retention ?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

NOVEMBER 12, 2024

While it would have been easy to blame the product strategy, marketing, or any number of other potential targets, they weren’t at the heart of the problem. The product strategy was sound, but we hadn’t translated it well. Marketing was pushing what we gave them, and we hadn’t built something worthwhile.

Roadmap 94

Roadmap Automotive Product Research Feedback Software 94

Mind the Product

MAY 4, 2020

According to John, to generate valuable conversations among your team you need psychological safety, insights, feedback loops, and shared vocabulary. If your one-pager stimulates questions, discussion, and follow-up activities, you’re on the right track. At the core of John’s model are valuable conversations. A Piece of the Puzzle.

Product Research 217

Product Research Feedback Loop Feedback Software Document 217

Reveal

DECEMBER 23, 2024

Product analytics highlights this issue and provides actionable insights, like where users drop off or what triggers frustration, empowering you to make targeted and systematic improvements. The Strategic Benefit: Once gaps are addressed, product analytics tracks how users interact with the changes, measuring success.

Data Visualization 64

Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

Johanna Rothman

JANUARY 16, 2019

Then, the people who manage the product strategy, the product manager/product value team change what the team does next. For seeing feature progress, I recommend the product backlog burnup chart and feature charts. Next up is the low innovation product circumstance.

Product Research 56

Product Research Feedback Loop Agile Consulting 56

Johanna Rothman

MAY 11, 2022

However, the more often we deliver in short feedback loops, the more often we can make strategic decisions. Finishing a story creates a new decision point, for both the product and the corporate strategy. Short Feedback Loops Can Create More Decision Points. That's the point of the image with this post.

Product Research 96

Product Research Feedback Loop Strategy User Testing 96

Intercom, Inc.

FEBRUARY 13, 2018

Two, product people hate building features no one uses. A strong sales and product feedback loop avoids both scenarios. As your sales team scales and plays a larger role in representing the voice of your customers, an open line of communication aligns your product strategy with your addressable market.

Product Research 192

Product Research Feedback Software User Testing Customer Feedback 192

Johanna Rothman

JULY 22, 2021

I see strategy necessary at these management levels: Organizational strategy, to define the value the organization offers to the employees, customers, and other stakeholders. Product strategy, to define the value the products offer to the product's users/customers. I'm going to call them all products.

Differentiation 133

Differentiation Product Research Roadmap Strategy 133

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 142

Vision Product Research User Testing Roadmap 142

Alchemer Mobile

DECEMBER 21, 2022

The more you know about a customer’s current emotional state, the more you can tailor your marketing campaigns to provide an engaging, helpful experience and adjust your product roadmap to meet customer needs faster. The more consumers you hear from, the more holistic your feedback will be.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

FEBRUARY 3, 2022

specifically newly launched feature, how to reduce the churn rate, how to increase overall product adoption, how to upsell/ cross sell to existing customers, etc. The identification of metric is driven by the goal to be achieved, which is mainly guided by the product strategy and leadership within the organization.

Data Visualization 175

Data Visualization Customer Feedback User Testing Analytic Tools 175

Usersnap

FEBRUARY 24, 2025

Gathering insights about target users through user research, such as surveys and interviews, is essential to tailor products effectively and enhance user satisfaction. 6 Goal-Oriented Questions Understanding user goals helps align product strategies with long-term business priorities and aspirations.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

Feedback Software 123

Feedback Software Analytic Tools User Testing Customer Feedback 123

Product Warrior

DECEMBER 7, 2022

This is the introduction to my 10-part series to help you execute and continuously improve your product strategy. After explaining to board members we could not acquire the Internet, I quickly learned to execute product strategy fast. We must focus on learning velocity and continuous improvement.

Weak Development Team 52

Weak Development Team Product Strategy Feedback Software Strategy 52

The Product Coalition

NOVEMBER 14, 2023

Just as a well-drafted blueprint, an experienced contractor, and a solid foundation provide the ingredients required to build a house, a consistent, well-thought-through product lifecycle enables product strategy through execution. What the heck is a Product Lifecycle Management (PLM) anyway?

Feedback Software 141

Feedback Software Roadmap Product Research User Testing 141

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Audience member: You mentioned that we have to overcommunicate strategic context or the product strategy—can you give examples of not-so-obvious situations where we should be pushing it? Discovery is about: How do we build fast feedback loops to support our decisions?

Product Research 294

Product Research User Testing Research Software Feedback Software 294

Johanna Rothman

MAY 10, 2019

That was in Product Roles, Part 1: Product Managers, Product Owners, Business Analysts. No, I have not yet connected the various product strategies to the project portfolio. The Product Value Team can create short feedback loops between the various kinds of planning, the team, and the customer.

Product Research 60

Product Research Feedback Loop Customer Experience Agile 60

The Product Coalition

MARCH 6, 2019

We’ve taken all these findings onboard and put together this comprehensive product strategy checklist for you to follow. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can. Simply put, you should be obsessed with perfecting the mobile app experience your product provides.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

SEPTEMBER 21, 2022

Why should you care about announcing product changes ? Close the feedback loop and build trust with customers. How to announce product change: Use in-app notifications to communicate product changes and get users to engage with the updates immediately. Close the feedback loop and build trust with customers.

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98

Johanna Rothman

APRIL 8, 2019

When you have a small product that serves maybe three types of customer (new, expert, admin for example), and that customer is down the figurative hall, you might not need any product people. You can create short feedback loops with your customer. Shorten Customer Feedback Loops. See Part 1 for more info.).

Product Research 60

Product Research Feedback Loop User Testing Customer Feedback 60

Userpilot

SEPTEMBER 9, 2024

Ready to build a customer-led product strategy? Try Userpilot and Take Your Product Strategy to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer-led marketing? Dropbox’s customer-led product strategy. HubSpot’s INBOUND.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Userpilot

MAY 10, 2023

Use AI models to automatically close the feedback loop Once we get our feedback, it’s time to close the feedback loop. Triggering such messages in-app as soon as the user provides their feedback or using webhooks to send them emails is already possible without AI. Customer feedback loop.

Artificial Inteligence 98

Artificial Inteligence Feedback Software Research Software Analytic Tools 98

The Product Coalition

JULY 6, 2022

Lean relies on good product strategy A product development strategy is a set of processes, methods, and rules used to create new products in a timely fashion. A good strategy increases the chances of a startup’s success. A good strategy is based on the market needs and not on personal biases.

Startups 146

Startups User Testing Feedback Software Product Research 146

Userpilot

JULY 30, 2021

The product manager role is responsible for understanding what customer problems to solve and what success looks like for a product. The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Mind the Product

MARCH 7, 2018

Great companies are set up to feed learnings from each of these teams into the product development process, whether that’s in the form of a monthly all-hands meeting or by directly embedding marketing, sales, and support staff into the product management team.

Data Visualization 143

Data Visualization Analytic Tools Feedback Software Product Research 143

Userpilot

MAY 30, 2024

Implement product improvements based on user feedback Don’t track customer sentiment for the sake of it; take feedback seriously and incorporate it into your product strategy. Example of closing the feedback loop and making customers feel valued.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

SEPTEMBER 11, 2023

Increased customer lifetime value by analyzing customer behavior and tailoring product offerings accordingly. Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. Improved customer retention strategies to identify and eliminate friction points.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

SEPTEMBER 10, 2024

Continuous feedback loop : Regularly collect user feedback to enhance the product experience, and communicate it effectively. Customer feedback As a product manager, collecting customer feedback is essential for making decisions and designing product strategies based on user needs, preferences, and pain points.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Usersnap

MARCH 4, 2021

Christina could dive into any feature request by communicating directly in the feedback solution, and getting to the core of the need of users. Also, the product team got colleagues into the feedback loop by allowing them to also send in feature requests, tag them, and start both internal and external conversations from the same place.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

FEBRUARY 13, 2024

It’s a powerful marketing and sales tool that lets you see the product’s features, benefits, and digital transformation from your screen. It helps you optimize your product strategy with the webinar's insights, and make data-driven decisions.

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105