Userpilot

NOVEMBER 10, 2022

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Common pain point categories.

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DISQO

OCTOBER 15, 2019

We’ve all known this person (or maybe we are this person): Activity tracker firmly attached, obsessively monitoring sleep cycles, heart rate, blood pressure, steps taken, distance covered, calories consumed, calories burned. Technology has made it possible for endless data about our health to be captured at every (literal) step.

Research Software 40

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DISQO

OCTOBER 15, 2019

We’ve all known this person (or maybe we are this person): Activity tracker firmly attached, obsessively monitoring sleep cycles, heart rate, blood pressure, steps taken, distance covered, calories consumed, calories burned. Technology has made it possible for endless data about our health to be captured at every (literal) step.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Market Development involves selling existing products to new markets. To see how Userpilot helps SaaS companies grow, book the demo!

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Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing.

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Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. The launch phase, on the other hand, is your time to execute and implement your marketing strategy. Choosing the right tool to work with can make your life easier. What is a product launch?

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Product launches Product Research Data Visualization Research Software 105

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. It illuminates your target audience, their pain points, and desires.

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Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Userpilot is a growth platform with advanced feedback and analytics functionality.

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Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

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Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Market research, differentiation, and positioning are necessary to prepare for the product launch. Are you ready to dig in?

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Product Research User Testing Customer Feedback Research Software 98

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.

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DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.

User Testing 40

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Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Create a targeted go-to-market strategy for your launch plan.

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Userpilot

SEPTEMBER 29, 2022

Product value is how well your app helps customers achieve their goals compared to competitors. It highlights the benefits of the product and its advantages for the prospective customer. Higher value translates into more customers, higher retention, and stronger brand loyalty. Let’s dive in! Book the demo !

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Usersnap

AUGUST 25, 2021

Are you part of a SaaS company? Especially because in critical moments, you rely on the importance of customer feedback to grow your profits. There are a multitude of SaaS businesses springing up, as businesses continue to become more digital. How do you know what the customer wants and expects from you?

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Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Have an increased EQ and be empathetic towards customers, teams, and stakeholders. Platform Product Manager. Platform Product Manager.

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The Product HQ

JUNE 1, 2024

You need to know what the product does, the role it plays, and how it improves its target customers’ lives. It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development.

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Userpilot

OCTOBER 13, 2022

To do that, you need to use different differentiators like better quality, superior customer support , better customization, or greater usability. To differentiate your product successfully, conduct market research, track product usage , and collect feedback to identify user needs. Product parity definition.

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Product Research User Testing Feedback Software Research Software 98

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It’s an actionable framework to achieve this product-market fit. But it is not the only game in town.

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Usersnap

DECEMBER 1, 2021

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? No, it isn’t a cacophony of customers randomly speaking like Revolution 9 on the Beatles White Album. What is a Voice Of The Customer Survey? Existing Customer Retention.

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Product Research Feedback Software Customer Feedback User Testing 91

Userpilot

SEPTEMBER 14, 2022

Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing. Learn about your customer- who is your target audience? Look back and learn- collect feedback and improve. Market Research.

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Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

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Userpilot

SEPTEMBER 12, 2022

It’s aimed to understand how likely customers are to recommend your product to a friend/colleague on a scale of 1-10. The greater the score, the more satisfied your customers are and the more loyalty they feel towards your brand. Userpilot can help you create rNPS and tNPS surveys to measure customer loyalty code-free.

Feedback Software 98

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DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. According to internal Farmers research, 60% of young people today rent their homes — a much higher percentage than previous generations — and they rent for longer. Creating a Product Tailored for Today’s Consumer.

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User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

The company’s service, support and sales models all needed to be reinvented to target this new customer. According to internal Farmers research, 60% of young people today rent their homes — a much higher percentage than previous generations — and they rent for longer. Creating a Product Tailored for Today’s Consumer.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

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DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

User Testing 40

User Testing Branding Data Visualization Product Research 40

ProductPlan

FEBRUARY 3, 2022

But there are only so many hours in a workday, which means that PMs don’t have much extra time to create and enforce best practices and processes with the cross-functional team, the product team, or customers. A product ops manager (or team) exists to support the product team by: Facilitating user interviews and other market research.

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Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Customers are evolving, and so should your CX practices. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience.

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Mind the Product

OCTOBER 8, 2018

His product journey started with the discovery that his wife (and, by extension, many women in rural India) couldn’t afford commercially available sanitary products, and was having to resort to dangerously unhygienic homemade solutions. Find a Problem Statement – Identify the Real User Need. Develop Customer Empathy With MVPs.

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Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. No matter the industry, product experimentation should always be done with your customers top of mind. what the heck is a Roth IRA?), and make smart money moves (e.g.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

The Product Coalition

NOVEMBER 26, 2019

Their goals are always stated in terms of delivering products and features (output), and never in terms of expected business and customer outcomes. Departmental goals and incentives further push developers towards building robust, scalable, elegant software. users, market and business, fades into the background.

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Onboarding KPIs Product Research Agile User Testing 78

Revulytics

MARCH 20, 2018

In his book, “ What Do You Want Your Customer to Become ,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the traditional criteria that go into calculating what is agreed upon across industries as one of the most important metrics to measure – customer lifetime value.

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Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

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The Product Coalition

MAY 13, 2020

Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research. They keep the Product Manager supplied with the tools and information they need to get their job done. They’re sometimes considered a luxury.

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DISQO

OCTOBER 24, 2019

I believe 2020 will be the year for managed partnerships between big firms and tech startups, which offers a more efficient path for growth than pure consulting solutions, traditional mergers & acquisitions, or building in-house solutions from scratch. Emerging technologies and partnerships with startups will close that gap.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

I believe 2020 will be the year for managed partnerships between big firms and tech startups, which offers a more efficient path for growth than pure consulting solutions, traditional mergers & acquisitions, or building in-house solutions from scratch. Emerging technologies and partnerships with startups will close that gap.

Reporting Tools 40

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