Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. If you’re. Storytelling.

Data Visualization 182

Data Visualization Weak Development Team User Testing Product Research 182

UX Studio

MAY 2, 2018

It sounds weird at first but wait… Trick 2: Bad ideas don’t always turn out that bad. For one, we automatically exclude a lot of ideas because we find them bad or useless for some reason. Re-evaluating these bad ideas can open up brand new perspectives. How To Create A Convincing Product Vision To Guide Your Team.

Weak Development Team 81

Weak Development Team Research Software UX User Testing 81

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 215

Product Research Onboarding KPIs CTO Coach Research Software 215

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. Influence without authority is the skill of driving product development and ‘telling people what to do’ without formally being authorized to do so.

Product Manager 185

Product Manager Product Management Data Visualization Weak Development Team 185

Mind the Product

APRIL 26, 2019

The questions keep coming in and it can feel great to help move your team forward by making the decisions, but they quickly pile up and leave you with no time to consider the bigger picture. A shared understanding of your customers, problems, and vision helps your whole team make the myriad of day-to-day decisions involved in product.

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Weak Development Team Data Visualization Product Research Entertainment 156

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. For Steli, soldiering through difficulty is the crucial muscle to exercise when feeling down and out. There is a golden middle, and that’s what Close.com’s CEO, Steli Efti, is aiming for.

Weak Development Team 184

Weak Development Team Startups Customer Experience Reporting Tools 184

ProductPlan

JULY 23, 2019

Product managers wear many hats, but one of the most uncomfortable ones they’re forced to occasionally don is that of the product vision “Gatekeeper.” Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable.

Vision 82

Vision Weak Development Team User Testing Product Research 82

Mind the Product

SEPTEMBER 1, 2017

Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. “I’ve spotted a trend: a bad roadmap is a symptom of underlying issues in the company. Rebooting teams. Roadmaps are stories.

Data Visualization 153

Data Visualization Product Manager Product Management Weak Development Team 153

The Product Coalition

NOVEMBER 24, 2020

A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A Scrum Master’s principal objective should be to remove themselves from daily operations by enabling the Scrum Team to be self-organizing. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

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Weak Development Team Development Technical Advisors Software Review 78

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. Clarity around the product vision, market opportunity, value to the user, how to win in the market, metrics, objectives, assumptions, dependencies, constraints, and how the product delivers results for the organization. A yes with a weak how or a no receives a zero.

Product Strategy 130

Product Strategy Strategy User Testing Weak Development Team 130

Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. I like to think of them as neither good nor bad. Short on time?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 134

User Testing Weak Development Team Onboarding KPIs Customer Experience 134

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Product Manager Product Management 159

Mind the Product

FEBRUARY 5, 2018

But many product leaders at the roundtable reported that their teams struggle to make decisions when they feel the data is either inconclusive or not available in sufficient quantities. We discussed a number of coaching and development opportunities associated with this difficulty. CEO vs Product Management.

Weak Development Team 85

Weak Development Team Leadership Data Visualization Customer Experience 85

Ask Benny

JANUARY 25, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

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Weak Development Team Vision Customer Experience Agile 109

Ask Benny

DECEMBER 31, 2019

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

Mind the Product

MAY 16, 2018

You could point to his success at negotiating new contracts with labour unions to cut costs, increases in organisational efficiencies, or his introduction of a strong vision to enhance stakeholder value. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR.

Weak Development Team 87

Weak Development Team Automotive Data Visualization Construction 87

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Development.

Data Visualization 101

Data Visualization Research Software Feedback Software Weak Development Team 101

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. Playing to Win by A.G. Lafley and Roger L.

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Business of Software Conference

MAY 18, 2020

In Times of Scarcity, Clear Vision Beats Rapid Iteration – Guest blog post from Radhika Dutt. In Times of Scarcity, Clear Vision Beats Rapid Iteration. Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles.

Vision 52

Vision Weak Development Team Government Data Visualization 52

ProductPlan

MARCH 19, 2019

It means more firepower is required, as the current team (or lack thereof) is no longer able to adequately handle product management as is. This moment also represents an opportunity to determine what an ideal product team would look like. A key question here is: what is the ideal product team size?

Weak Development Team 76

Weak Development Team User Testing Customer Experience Reporting Tools 76

The Product Coalition

JUNE 14, 2023

Harvard Business Review emphasizes the importance of purpose in leadership, stating, “Leaders who are genuinely connected to their purpose can create deeply engaged teams and ignite a collective sense of purpose.” I share my answers why with my team even when it feels childish or sensitive, and encourage them to do the same.

Weak Development Team 105

Weak Development Team Leadership Books Positioning 105

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

Product Manager 159

Product Manager Product Management User Testing Customer Experience 159

Product Innovation Educators

AUGUST 27, 2018

Use a simple product statement to align your team and meet your goals. It’s also a good bet that people on your product team, and most certainly in your organization outside the core team, have different understandings of what the product is about. The tool that brings order to the chaos is vision.

Vision 48

Vision Weak Development Team Customer Experience User Testing 48

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. That’s the dream, that’s the vision. That’s the dream, that’s the vision. What follows is a lightly edited transcript of the episode.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. That’s the dream, that’s the vision. That’s the dream, that’s the vision. What follows is a lightly edited transcript of the episode.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

People-First Product Leadership

DECEMBER 20, 2023

Part 1, we covered the “why” behind creating a strategy stack, with a focus on establishing the organization’s Mission, North Star, and Vision. Part 3 brings together the Product specific Vision, Roadmap and Goals. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea. Louis tells them: “ Don’t show up with a talk. Show up with an idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

ProductPlan

SEPTEMBER 10, 2021

And for product managers, it’s important to develop your own atomic roadmapping habits. . Learn how to set up your roadmap for success: Building New Habits and Breaking Bad Ones. Develop effective atomic roadmapping habits can allow your team to develop a clearer product vision. Imposter syndrome.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 184

Product Research User Testing User Friction Research Software 184