Lenny Rachitsky

SEPTEMBER 12, 2024

Phyl was on the founding team of the first company Amazon acquired back in the ’90s and then was CEO of pioneering product consulting firm Creative Good, with companies like Apple, Facebook, and Microsoft as customers. Just as product people seek product-market fit, you should aim for candidate-market fit in your job search.

User Testing 84

User Testing Marketing Weak Development Team Product Research 84

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure.

User Testing 165

User Testing Product Research Testing Weak Development Team 165

Intercom, Inc.

NOVEMBER 24, 2021

We know that moving at speed is all about making decisions quickly and acting on them – but quick decisions get a bad rap. . They’re considered heedless, overly luck-dependent, and almost treasonous by those of us in the data and research domains. The second challenge is implementing a feedback loop.

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User Testing Data Visualization Feedback Loop Weak Development Team 257

Roman Pichler

DECEMBER 4, 2018

But the quality of your product matters: It directly impacts your ability to achieve strategic product goals and make your products successful: Technical debt makes it hard to experiment with new ideas, release new features, and quickly respond to user feedback. [1].

Feedback Software 257

Feedback Software User Testing Customer Experience Weak Development Team 257

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. It was a valuable growth for me to be deeply involved in assessing business values and technical feasibility with my team.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

JULY 23, 2024

It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources. They represent the customer’s voice and collaborate with product teams and stakeholders.

Feedback Software 93

Feedback Software Product Research User Testing Customer Experience 93

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Many companies think they know what users or customers care about. They may have even talked to potential customers. They have personas with descriptions. But here’s the thing.

User Testing 132

User Testing Product Research Research Software Customer Experience 132

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 77

Data Visualization User Testing Analytic Tools Customer Feedback 77

UX Studio

MAY 2, 2018

Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Jakob’s law reads: “Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know. Design for patterns to which users are accustomed.”

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Weak Development Team Research Software UX User Testing 81

Product Talk

AUGUST 14, 2024

They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. Meet the Continuous Discovery Champions at Ramsey Solutions The product team at Ramsey Solutions is 40+ squads strong. There’s a framework. But it wasn’t quite that simple.

Research Software 268

Research Software Product Research Engineering User Testing 268

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken Yet I could still see the tension on the team’s face and almost feel the hesitance in the air even though we were all separated by significant distance — no one wanted to be there. As a result, the team struggled with how to prepare. Yeah, I was seemingly in a bad mood.

Technical Review 112

Technical Review User Testing Product Research Customer Feedback 112

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you stay user-focused? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? How do you stay user-focused?

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Weak Development Team User Testing Product Management Product Manager 154

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. ” Bad Strategy Rumelt provides many examples of what makes bad strategy.

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Product Strategy Weak Development Team Strategy Data Visualization 62

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. enabling consumers to make the right decisions about their health at an affordable price. However, we were at a crossroads when it came to the user base. The best answer was to serve both sets of users. A yes with a weak how or a no receives a zero. Choice made.

Product Strategy 122

Product Strategy Strategy User Testing Weak Development Team 122

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Consider this article a requirements document: it’s structured into several user stories from the perspective of a hiring manager, for a product manager role.

Data Visualization 160

Data Visualization Weak Development Team User Testing Product Research 160

The Product Coalition

DECEMBER 13, 2022

As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. It’s our job to get them from A to B, ideally using the best-fit activities to help solve the problem at hand (and without running out of time). Lead a mapping exercise to outline the customer’s current experience journey.

Workshop 119

Workshop User Testing Weak Development Team Customer Experience 119

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” It’s a principle that aligns the interests of product, sales and customers around value, simplicity, and competitive advantage. Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

ProductPlan

OCTOBER 25, 2022

Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Tyner Blain

OCTOBER 3, 2023

Good product management is understanding the problems your customers want to solve, how your customers get value from solving those problems, and figuring out how best to help them. We need a little help to actually understand those problems from the customer’s point of view.

Weak Development Team 52

Weak Development Team User Testing Research Software Product Research 52

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Roman Pichler

JUNE 4, 2019

I also like to derive the benefits stated on the roadmap from the user needs and business goals in the strategy , capture them as goals, and use them to discover the right product backlog items. Dates on a product roadmap are neither good nor bad in my mind. Why Dates Are Beneficial. Ensure the Roadmap is Realistic.

Roadmap 256

Roadmap Weak Development Team Customer Experience User Testing 256

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. But starting early is not enough. Once you decide you need to recruit a product manager, who should it be?

Product Management 162

Product Management Product Manager User Testing Weak Development Team 162

Intercom, Inc.

APRIL 7, 2021

The wider global business scene is finally realizing what many successful companies have known for quite some time now: customer support is the face of your company. Investing in the quality of your customer support experience is one of the most powerful ways to grow your company, but every company’s definition of “quality” is different.

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Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userzoom

APRIL 6, 2018

When it comes to user research, you won’t get a more honest and unique insight then when observing and interviewing users in their own natural environment. I caught up with Steve to discuss the challenges, joys and horrors of user research in the field as well as his new book.

User Testing 88

User Testing Customer Experience Research Software Product Research 88

Mixpanel

JANUARY 21, 2020

As Director of Product Management at Mixpanel, an important part of my role is hiring and developing a world-class team of product managers and ensuring that we’re empowering those people to be the best product managers they can be. Customer focus. I hope you find this info both thought-provoking and useful. Job history.

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Weak Development Team Customer Experience Reporting Tools Feedback Software 87

Product Innovation Educators

JULY 17, 2023

He is frequently helping organizations succeed while also holding the role of Professor Emeritus at McMaster University and Distinguished Research Fellow at Penn State University. Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy.

Telecommunications 96

Telecommunications Research Software Feedback Software User Testing 96

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. What is Product Planning?

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

ProductPlan

SEPTEMBER 29, 2022

Ideation is an intentional exercise to generate a high volume of ideas for a business’s products, services, and customer experience. Unlike “free-for-all” brainstorming sessions, these exercises remain structured and guided by a product team member. Ideation comes after empathizing with users and defining their problems.

User Testing 52

User Testing Customer Experience Product Research Customer Feedback 52

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. How price-sensitive are customers for this type of product? And that’s OK!

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. In this article, we will explain why you should write unit tests. . What is Unit Testing? Why Do We Need Unit Testing?

Software Review 52

Software Review User Testing Product Research Testing 52