The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Strategy is visible as coordinated action imposed on a system. It is an exercise in centralized power used to overcome the natural workings of a system. This reaction isn’t limited to people in power. “

Books 119

Books Systems Review Weak Development Team Software Review 119

Nulab

MAY 25, 2022

Picture this: you’re working on a project with a team of people located in different parts of the world. Even though you’re all working towards the same goal, it can feel like you’re in your own little world, disconnected from the rest of the team. Why are information silos bad for business? Another downside?

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. It’s allowing each team to really find what’s going to work best for them.

Product Research 319

Product Research Data Visualization Research Software Analytic Tools 319

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. They include: Close.io Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. But grappling with the influx of ideas and instituting a system to handle them is essential because they sometimes have much to offer, even if it’s not right at the moment. But coming up with ideas is the easy part. There are no guarantees.

Idea Management 105

Idea Management Feedback Software Systems Review User Testing 105

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Weak Development Team Technical Review 105

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

JULY 23, 2024

They represent the customer’s voice and collaborate with product teams and stakeholders. The RICE framework evaluates features by weighing their Reach, Impact, and Confidence against the Effort required for development. A product manager or owner is responsible for prioritizing product features.

Feedback Software 110

Feedback Software User Testing Product Research Customer Experience 110

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. They articulate the value of the product and make it compelling to prospects through messaging and positioning exercises. What are some key differences in priorities between PMs and PMMs?

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

ProductPlan

SEPTEMBER 10, 2021

Coping mechanisms that we use for the product systems we operate in. We ignore the changes in the system and ourselves. . And for product managers, it’s important to develop your own atomic roadmapping habits. . And that requires establishing a system that looks at who you want to become. . Why Do We Form Habits.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. Show the customer something in the first three weeks of development and repeat every four weeks. Have a good data system. You can create a computer simulation or animation.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

OCTOBER 8, 2019

An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team. Velocity?—?the

Agile 60

Agile Weak Development Team Reporting Tools Systems Review 60

The Product Coalition

MARCH 2, 2020

Too bad, when nowadays diversity, autonomy, mastery, and purpose become the driving factors in a highly competitive environment where more of the same for everyone is no longer creating value. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and Nice try #1.)

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Arkenea

DECEMBER 4, 2024

In this article, we talk about everything you need to know about mental health app development. We will also be covering the types and cost of mental health app development. Isolation and loneliness during the pandemic led to a steady rise in mental health app usage and its development. percent from 2024 to 2030 timeframe.

Research Software 52

Research Software Feedback Software Weak Development Team Data Visualization 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Research Software 98

Research Software Feedback Software Books Analytic Tools 98

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. This experience became a powerful example of how identifying and addressing root causes can drive both business results and team morale. Or consider a fitness goal.

Feedback Software 60

Feedback Software User Testing Weak Development Team Customer Experience 60

Userpilot

SEPTEMBER 20, 2024

This article will teach you how to analyze qualitative data to inform product development and improve the product experience. Once you have developed a coding system, content analysis is relatively quick and easy because it’s a systematic process. Suppose product teams want to understand the reasons behind the high churn rate.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

PMLesson's Ace the PM Interview

JUNE 8, 2020

It is usually up to the product manager to develop this strategy for their product, because they know the most about the opportunities and threats that are present for their particular market. Weaknesses: This is usually the hardest section to fill out. Answer here: Apply Porter's Five Forces Model to a Product you have worked on 2.

Research Software 80

Research Software Product Strategy Strategy User Testing 80

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. This qualitative exercise empowers brands with customer insights. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback.

Data Visualization 96

Data Visualization User Testing Analytic Tools Customer Feedback 96

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Brian: It’s a huge challenge to get teams to do this and to do it well.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. We also use that time to work on an incubator project in small teams comprised of offering managers, developers, designers, and researchers. How did it go after you submitted your digital exercise?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

UX Planet

JANUARY 9, 2024

Myth #2: Creativity is a solo act History has done a bad job when it comes to crediting breakthrough inventions and striking creative works to a single individual, greatly neglecting any support systems or collaboration that influenced these great minds. Being creative is not about churning out new and unique things every single time.

Research Software 74

Research Software Feedback Software Product Research User Testing 74

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. Meeting your team.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

The Product Coalition

MARCH 15, 2020

In product development, necessary actions and emergent information is rarely obvious or clear, which is why we need inductive reasoning. Thus, rethinking the initial identification of a key problem area with more than one response to the stated problem is of utmost importance to those doing strategy work (a form of systems thinking).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

The Product Coalition

DECEMBER 12, 2019

The one thing an MBO system should provide par excellence is focus. The exercise of backlog prioritization forces us to diverge and analyze all the ideas and stories to achieve our objectives. It also gives visibility to the team and internal stakeholders nurturing our view with theirs. It’s extremely easy to say yes.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. My immune system is so strong that my immune system attacks my healthy cells.

Reporting Tools 76

Reporting Tools Systems Review Software Review Technical Review 76

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Product Manager 81

The Product Coalition

JUNE 22, 2020

And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? Establish a regular schedule for reviewing customer feedback To make use of feedback, it needs to be reviewed frequently. A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Modus Create

MAY 25, 2022

Regularly testing and monitoring your systems for vulnerabilities. Social engineering is a threat because it is a way for criminals and bad actors to access sensitive information by tricking people into revealing it. Poor Cyber Hygiene. Keeping operating systems and software up to date. Poor DevSecOps Practices.

Reporting Tools 40

Reporting Tools Data Visualization Weak Development Team Software Review 40