The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Coalition

DECEMBER 29, 2021

Strategy is visible as coordinated action imposed on a system. It is an exercise in centralized power used to overcome the natural workings of a system. A mindful choice is a topic I reviewed his year from different angles, and this book was another reminder of how important it is to allocate your time in a meaningful way.

Books 127

Books Systems Review Weak Development Team Software Review 127

The Product Coalition

APRIL 5, 2020

They also do their best to hire specialists to build back end systems to ensure that the private information of the company and their clients are safe and secure. However, these threats are more focused on the back end software in websites. For this interview, I use techniques I developed for conducting UX research focus groups.

Systems Review 78

Systems Review Software Review Research Software User Testing 78

Intercom, Inc.

FEBRUARY 18, 2019

Thankfully, all of these issues can be solved with a good product engagement scoring system. This is an essential step due to one simple fact: Not all activity is created equal. If you are going to go through the exercise of creating an engagement score, it’s essential that it is something that can be used across your organization.

Research Software 178

Research Software Customer Experience User Testing Data Visualization 178

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. But the problem facing a particular customer may or may not represent a true systemic need.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 66

Research Software UX Development Books 66

Mind the Product

SEPTEMBER 29, 2017

After an idea generation exercise he and the team designed a new look for the Encarta product – which better showcased the quality of their product. There is a strict script and system for making the most of this week, without any meetings, as it’s a heavy investment for any company. This was a huge problem for Jake’s team.

Research Software 124

Research Software User Testing Airlines Software Review 124

Modus Create

MARCH 3, 2021

The book is oriented toward software development, deployment, and security. Chapter 4: Composing Systems using Containers. Development of these projects on a workstation without having to install multiple languages, database engines, and the like, as well as multiple versions of this software, can be problematic. Book Outline.

Software Review 75

Software Review Technical Review Development Systems Review 75

The Product Coalition

SEPTEMBER 7, 2024

This enduring appeal is partly due to the nostalgia of Pokémon and the “catch ’em all” mentality (which deserves its own discussion), but also because of some clever mechanisms built into the game. In this system, missing a day isn’t seen as a catastrophic failure. What weird twisted version of the 90’s was I living in?

User Testing 115

User Testing Customer Experience Customer Feedback Research Software 115

Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true. " "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll  Most of our P1 escalations are for code we didn't write and don't think is good."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Mironov Consulting

MAY 24, 2022

and are then re-assigned elsewhere, leaving orphaned software that is quickly discarded without essential bug fixes or v1.1  We simplify problems, minimize system complexity, and jump to ‘obvious’ solutions.  We  (See Teresa Torres’s bestselling product book.)  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

ProductPlan

APRIL 16, 2019

And, there’s always an opportunity to ship code that is far from a “finished” product. While the particulars vary from organization, a typical definition of done consists of a checklist containing items such as: Code is peer reviewed. Code is checked in. Code is deployed to test environment. Code is documented.

Definition 86

Definition User Testing Software Review Technical Review 86

Nulab

MAY 25, 2022

The biggest disadvantages of information silos are wasted time and effort, either due to constant backtracking or duplication of work. Encourage feedback between team members by setting up regular performance reviews. Top tip : project management software acts as a great central hub. Try out some team-building exercises.

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. They’re the company that makes the P90x exercise software and a number of other things. We’re focusing on shipping code, delivering features, hitting our roadmap.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

eG Innovations

AUGUST 4, 2022

Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise. Once the real usage of a system has been established, this type of auto-baselining learns what is normal and dynamic thresholds can be applied e.g., raise an alert if the bandwidth used by a server exceeds 200% of normal usage.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Software Engineering jobs are among the most in-demand and highest-paying jobs on the labor market today. Bureau of Labor Statistics projects that software engineering jobs will grow by 22% in this next decade. Here is our list of the top 30 software engineering interview questions you will likely experience.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

The Product Coalition

DECEMBER 10, 2019

Long story short, we decided to learn more about the way software development teams approach the bug reporting process. For that exercise we’ve taken a random sample of 3000 bug recordings uploaded to our database in the last 2 months. Is there even such a thing as a standard working day in software development circles?

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

The Product Coalition

JULY 10, 2020

In other words: If two teams are building a part of an application separately, that system will probably have two components, introducing dependencies and additional communication overhead. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 85

Agile Reporting Tools Feedback Software Systems Review 85

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. I encourage you to review Jeff Patton’s process for building the story map. and approach the exercise with a ”Yes, And.” Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. Exploration.

Roadmap 133

Roadmap Customer Experience Workshop Document 133

Intercom, Inc.

JULY 19, 2018

If I speak for myself, I’ve gone through performance reviews before where you hear, “Everything’s going well,” and I’m sitting on the edge of my chair waiting to hear about the things I could do better. When we do code reviews we look for what’s wrong. Edmond: It’s a very strong engineering bias.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. This year’s trend report tells us of an increase in exercise equipment of 55%. Await a postcard containing a code you will need to enter to confirm you live at your physical address.

Branding 140

Branding Data Visualization Analytic Tools Reporting Tools 140

The Basics of Product Management

MAY 24, 2020

Software Development Life Cycle (SDLC) is the process of building software, using 6 phases – Analysis, Definition, Design, Coding, Testing and Deployment. The acronym also stands for system development life cycle. People use it interchangeably with software development life cycle. SDLC Phases. Deployment.

Software Developers 52

Software Developers Software Development Research Software Software Review 52

Usersnap

APRIL 12, 2019

Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system. Participants use their mobile device to do software-based activities in different settings. Insight also helps refine applicable tablet and/or PC software. Remote Usability Study. Field Test Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. Unit testing is a type of software testing where individual units or software components are tested.

Software Review 40

Software Review User Testing Product Research Testing 40

The Product Coalition

MARCH 26, 2018

People in this role can often be identified by their open mindedness, diligent note-taking, tendency to think in metaphors, and ability to reap inspiration from constraints. There were, after all, thousands of them, and they also use our software. The important thing is we’re not really talking about software. The experimenter.

Feedback Software 68

Feedback Software Customer Feedback User Testing Software Review 68

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 100

Product Research Technical Advisors Customer Experience User Testing 100

Product Innovation Educators

AUGUST 5, 2024

Case Study: Leveraging Constraints for Innovation Consider this real-world example of how embracing constraints can lead to significant innovations: A software company faced a major industry shift from text-based to graphical interfaces. Their primary competitor assigned 100 people to develop a next-generation product.

Technical Review 109

Technical Review Product Manager Product Management Leadership 109

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

SEPTEMBER 20, 2024

It involves iterative processes of coding, categorizing, and synthesizing data. The first step in the content analysis research method is data coding, or labeling and categorizing. For example, if you are looking at customer feedback , you might code all mentions of “price” as “P,” all mentions of “quality” as “Q,” and so on.

Data Visualization 81

Data Visualization Analytic Tools Research Software Feedback Software 81

Intercom, Inc.

SEPTEMBER 23, 2021

41% choose digital self-service options such as going to a website to go to a frequently asked question page or knowledge base, if you want to get technical, to see video tutorials, to be working with interactive systems like a chatbot. Is it a ticketed system where I have to wait for somebody to get back to me? What is it?

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

ProductPlan

SEPTEMBER 26, 2020

There’s no direct, straight line between a research exercise and the balance sheet. is the average rate for the software and Internet industry. But for software and tech firms, the runway is seldom that long, and executives, board members, and investors will be expecting results much sooner. Justifying the investment.

Research Software 96

Research Software Product Research Technical Review User Testing 96