Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

Research Software 162

Research Software Product Research User Testing Data Visualization 162

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 248

Product Research User Testing Data Visualization Research Software 248

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 105

User Testing Product Research Research Software Data Visualization 105

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

ProductPlan

JUNE 7, 2022

This vision holds true with our own organization as well. It is a very meta experience to build the ProductPlan platform as a go-to central hub for everything product management-related. Through this exercise, we have uncovered helpful best practices and tips for creating your own customer-facing roadmap.

User Testing 95

User Testing Vision Customer Feedback Roadmap 95

The Product Coalition

JUNE 14, 2020

It’ll describe some points divided as follows: Setting the product vision Getting people onboard (stakeholder management) to make it happen How to talk with other areas to get to this vision Why is setting a Product Vision important? Alice Product Manager”- Without Product Vision, any direction will be taken.

Vision 83

Vision User Testing Onboarding KPIs Product Research 83

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

Folding Burritos

DECEMBER 4, 2019

Technical debt can be valued in terms of “future change” outcomes like improved delivery velocity or better platform scalability, for example. A lot of our product work requires discovery, which is why the Opportunity-Solution-Experiment concepts in Teresa Torres’ tree are ideal. However, other types of work don’t need that.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Going through this exercise also revealed that some tasks are in between roles.

Product Research 212

Product Research Onboarding KPIs CTO Coach Research Software 212

Product Talk

DECEMBER 27, 2023

In her role as Chief Product Officer, Lily looks after Product, Design, Research, and Data within the business. Including opportunity solution trees meant that we could really see the value of understanding the why and how we can turn that into action.” Click the image to see a larger version.

User Testing 217

User Testing Feedback Software Product Research Research Software 217

Product Innovation Educators

OCTOBER 30, 2023

First, I do internet research. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. You’re asking a consumer to change how they do something and use a solution the didn’t even realized they needed.

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 75

Education Research Software Feedback Software User Testing 75

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They define the product vision , strategy, and roadmap. Product managers focus on building the right product.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Start with comprehensive user research to thoroughly understand your customers’ needs. Do user research to understand your customer’s pain points.

User Testing 93

User Testing Feedback Software Research Software Customer Experience 93

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. When Teresa started working with the team at Airship, she led them through the “How to Make Toast” exercise to help clarify orchestration.

Product Research 194

Product Research Data Visualization User Testing Research Software 194

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. They are created through extensive user research and represent the various target users for whom the product is being designed. The challenge?

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

NOVEMBER 19, 2022

During the prelaunch stage, their task is to carry out market and customer research. To achieve that they use a range of techniques, like review research, user interviews, feedback , or product usage tracking. On the one hand, they deal with market research and messaging just like the marketing team. Want to see how?

Data Visualization 92

Data Visualization User Testing Research Software Feedback Software 92

Modus Create

APRIL 30, 2020

Software development projects require a maker mindset and comprehensive planning to be successful. Just like building a house, if a product’s vision, blueprint, or the foundation is wrong, the output has serious problems. Many executives have experience and opinions about avoiding failing software projects.

Research Software 81

Research Software Product Research User Testing Workshop 81

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Asana greatly improved its accessibility for users with impaired vision by changing its color patterns. Are you ready to dive in?

Product Research 90

Product Research Feedback Software Research Software User Testing 90

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle. Conduct market and competitive research.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. From this exercise, our goal is to understand how close AI is to automating the PM role, and what task areas are most likely to be delegated first. We’ll first present the task and the two solutions (one AI, one human).

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 225

Product Research User Testing Customer Experience Research Software 225

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? New technology can directly – or indirectly – influence product principles.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

UX Studio

MAY 2, 2018

UX design is a process , and I follow all the rules: I value research, I make design decisions based on user insights, and I always put the user first. As a general rule, the more you know about your target audience, the more creative solutions you can deliver. This requires even more research. Don’t be a lone wolf.

Weak Development Team 81

Weak Development Team Research Software UX User Testing 81

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Product planning improves the alignment of teams and internal stakeholders with the product vision. Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Why is it important?

Product Research 90

Product Research User Testing Onboarding KPIs Research Software 90

Crafty CTO

FEBRUARY 15, 2024

I was fortunate to have just the right kind of need at just the right time to exercise both GPT-4 Vision and GPT-4 Turbo. 25th: “ChatGPT can now see, hear, and speak …” OpenAI had teased vision support earlier, but the big, real announcement happened on Sept. The tale of my exploration follows.

ChatGPT 52

ChatGPT Research Software User Testing Vision 52

Modus Create

SEPTEMBER 22, 2020

The good news is that we can come close to recreating this environment remotely, we just need a little planning time and the right tools. This can include goal setting, mapping out the user journey after a round of user research, and even doing scrum ceremonies in a more interactive and engaging way. The Tool(s).

Workshop 98

Workshop Research Software Customer Experience User Testing 98

The Basics of Product Management

MAY 24, 2020

Software Development Life Cycle (SDLC) is the process of building software, using 6 phases – Analysis, Definition, Design, Coding, Testing and Deployment. The acronym also stands for system development life cycle. People use it interchangeably with software development life cycle. SDLC Phases. Deployment.

Software Development 52

Software Development Software Developers Research Software Software Review 52

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Lead the Product. That’s the job of the development team.

Leadership 176

Leadership Research Software Feedback Software User Testing 176

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. Our vision is to bring a messenger-first, personal experience to all customer and business communication. Intercom’s R&D principles. Intercom’s mission is to make Internet business personal.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

The Product Coalition

OCTOBER 5, 2020

From Product Vision to User Stories to Roadmap Tools In my experience, product roadmaps work best as an extension to the Product Backlog. In my experience, this approach has its merits if you keep the following first principles of product roadmaps in mind: You don’t have a product Vision? not just once a year.

Roadmap 120

Roadmap Customer Experience Research Software User Testing 120

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Yet by doing this exercise I’m now much more aware of how my product roadmap can make an impact on the profitability of our business. ML Research. Profitability.

Data Visualization 99

Data Visualization Research Software Feedback Software Weak Development Team 99

People-First Product Leadership

NOVEMBER 5, 2024

You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Continuous discovery: Regularly engage with users, conduct user research, and practice putting yourself in your customer’s scenario. Subscribe now 5.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Mind the Product

JANUARY 4, 2018

Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems. Create a solution that will lead to real-life results. Millennials have a “digital DNA”.

User Testing 125

User Testing Customer Experience User Experience Customer Feedback 125