Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

The Product Guy

MAY 7, 2020

A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy. A Platform PM also concerns himself with stability and safety of the platform. Specialist PM Roles.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 277

Product Research User Testing Data Visualization Research Software 277

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. When Teresa started working with the team at Airship, she led them through the “How to Make Toast” exercise to help clarify orchestration.

Product Research 219

Product Research Data Visualization User Testing Research Software 219

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Product strategy sits in between the mission and vision and the plan, either at the company level or at the team level.

Strategy 118

Strategy Technical Review Product Strategy Product Research 118

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 103

Reporting Tools Research Software Banking Government 103

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. It’s a bold gambit, but if anyone can pull it off, Daniel can.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

The Product Guy

MAY 3, 2018

Listening to the users voice is also critical, from the research provided by the UX team to the pain points illuminated by Client Services teams to the features being requested by the Sales team– all of these inputs are providing insight into the user’s needs and can flesh out the conversations that are being had with the users themselves.

User Testing 277

User Testing Customer Experience Product Management Product Manager 277

Userpilot

MAY 29, 2024

Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products. Design a product in 7 steps: Carry out market research and generate ideas to help you stand out.

Data Visualization 105

Data Visualization Research Software Feedback Software Analytic Tools 105

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. Our vision is to bring a messenger-first, personal experience to all customer and business communication. Intercom’s R&D principles. Intercom’s mission is to make Internet business personal.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

DECEMBER 27, 2023

In her role as Chief Product Officer, Lily looks after Product, Design, Research, and Data within the business. Including opportunity solution trees meant that we could really see the value of understanding the why and how we can turn that into action.” Click the image to see a larger version.

User Testing 245

User Testing Feedback Software Product Research Research Software 245

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 253

Product Research User Testing Customer Experience Research Software 253

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Lead the Product. That’s the job of the development team.

Leadership 192

Leadership Research Software Feedback Software User Testing 192

Mind the Product

JANUARY 4, 2018

Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems. Create a solution that will lead to real-life results. Millennials have a “digital DNA”.

User Testing 158

User Testing Customer Experience User Experience Customer Feedback 158

Product Talk

JANUARY 10, 2018

He’s trying to distinguish a software prototype from a software mockup, because in his world these are two different things. I love this quote by Tom Chi because it’s easy to fall into the trap of trying to think our way to a solution. But in most instances, we are better off prototyping our way to a solution. I disagree.

User Testing 228

User Testing Feedback Software Research Software Product Research 228

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Going through this exercise also revealed that some tasks are in between roles.

Product Research 229

Product Research Onboarding KPIs CTO Coach Research Software 229

Productside

OCTOBER 8, 2024

To meet these objectives, Productside delivered a tailored Optimal Product Management course featuring custom exercises designed to tackle the company’s unique challenges. Over the years, Charles River has expanded through strategic acquisitions, positioning itself as a comprehensive early-stage contract research organization (CRO).

Product Research 156

Product Research Weak Development Team User Testing Research Software 156

The Product Coalition

JUNE 14, 2020

It’ll describe some points divided as follows: Setting the product vision Getting people onboard (stakeholder management) to make it happen How to talk with other areas to get to this vision Why is setting a Product Vision important? Alice Product Manager”- Without Product Vision, any direction will be taken.

Vision 88

Vision User Testing Onboarding KPIs Product Research 88

Roadmunk

AUGUST 10, 2017

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Yet by doing this exercise I’m now much more aware of how my product roadmap can make an impact on the profitability of our business. ML Research. Profitability.

Data Visualization 131

Data Visualization Research Software Feedback Software Weak Development Team 131

ProductPlan

JUNE 7, 2022

This vision holds true with our own organization as well. It is a very meta experience to build the ProductPlan platform as a go-to central hub for everything product management-related. Through this exercise, we have uncovered helpful best practices and tips for creating your own customer-facing roadmap.

User Testing 95

User Testing Vision Customer Feedback Roadmap 95

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 122

User Testing Product Research Research Software Data Visualization 122

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system. The vision?

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Start with comprehensive user research to thoroughly understand your customers’ needs. Do user research to understand your customer’s pain points.

User Testing 111

User Testing Feedback Software Research Software Customer Experience 111

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. Market research and having a customer proxy are prerequisites for a persona workshop. A thorough persona workshop, including profile building and persona activating exercise, can take up to two days. Tell me about the last time you selected a tool for your team.

Construction 139

Construction Workshop User Testing Customer Experience 139

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Tyner Blain

MARCH 20, 2025

To inspire us to advance a strategy or realize a vision. Note that I never said “solution” even though that is the language I see universally applied in this situation. You cannot have a solution without a problem. When scenario 1 happens, how should the system respond? This is inside-out thinking.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. From prioritization to vision, you need everyone on board and moving in the same direction. Be a keeper of the vision.

Product Management 187

Product Management Product Manager Data Visualization Weak Development Team 187

Mind the Product

APRIL 7, 2020

What is the best, lightest solution I can build for them? Your core team should include a product manager, design, engineering, data science, and user research. Maximize Research Efficiency. Consider time-boxing these research activities to keep development moving swiftly. What tool or process did you use?

User Testing 149

User Testing Product Research Customer Experience Research Software 149

UX Studio

MAY 2, 2018

UX design is a process , and I follow all the rules: I value research, I make design decisions based on user insights, and I always put the user first. As a general rule, the more you know about your target audience, the more creative solutions you can deliver. This requires even more research. Don’t be a lone wolf.

Weak Development Team 81

Weak Development Team Research Software UX User Testing 81

Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . Storytelling.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They define the product vision , strategy, and roadmap. Product managers focus on building the right product.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Intercom, Inc.

JANUARY 9, 2020

?. While it might be obvious that there’s usually a team of people collaborating on the vision and creation of good design, this truth applies just as much to the end user – there’ll be more than one person on the receiving end. Jared points to “experience visions” as a fantastic tool to help guide the decision-making process.

UX 165

UX Customer Experience Research Software Data Visualization 165