The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. A powerful experiment roadmap with a large idea backlog prioritized for value. The right data and experimentation tools.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. That means about 99 percent of their customers are in the “silent majority” and not being put at the center of their product roadmap. Incorporate customer feedback directly into your product roadmap.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. Organizing a Collaborative Roadmapping Meeting: A 10-Step Process.

Roadmap 105

Roadmap Research Software User Testing Customer Feedback 105

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Product Talk

MAY 10, 2017

The most obvious way to be output-oriented is to give your teams a roadmap that lists features and release dates and ask them to deliver against that roadmap. When we ask our teams to build an Android app or to develop a subscription offering, we are also being output-oriented. What if our customers aren’t on Android?

Product Research 240

Product Research User Testing Feedback Software Research Software 240

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. The plan or roadmap is basically an ordered list of projects based on some notion of prioritization and sequence of delivery.

Strategy 118

Strategy Technical Review Product Strategy Product Research 118

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. When Teresa started working with the team at Airship, she led them through the “How to Make Toast” exercise to help clarify orchestration.

Product Research 217

Product Research Data Visualization User Testing Research Software 217

The Product Coalition

OCTOBER 5, 2020

It’s Product Roadmap Building Time Again! The end of 2020 is nearing and it’s product roadmap building time again?—?at To make that process as worthwhile as possible, adhering to the following seven product roadmap first principles has proven beneficial in my experience. The classic quote from Lewis Carroll works here, too.)

Roadmap 124

Roadmap Customer Experience Research Software User Testing 124

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Going through this exercise also revealed that some tasks are in between roles.

Product Research 225

Product Research Onboarding KPIs CTO Coach Research Software 225

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. Our principles help us make decisions about strategy, roadmaps, design, and more. Intercom’s mission is to make Internet business personal. Intimidated about creating a portfolio? On-site interviews.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Product Talk

FEBRUARY 10, 2021

Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. ” It actually increases your likelihood of landing on a solution—whether it’s a feature or a new product—that has a higher probability of achieving your goals. Tweet This. Tweet This.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Mind the Product

JANUARY 22, 2019

Noticing early indications of patterns of behavior can help product managers to plan ahead and work specific questions into their learning roadmaps. Understanding Systems Thinking. Systems thinking is the culmination of stakeholder management, and organizational alignment. What new opportunities could present themselves?

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. That’s the job of the development team.

Leadership 192

Leadership Research Software Feedback Software User Testing 192

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 273

Product Research User Testing Data Visualization Research Software 273

The Product Coalition

FEBRUARY 5, 2021

It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. Product Management with Solids and Fluids Michael studied nanotechnology engineering at university with a focus on emerging technologies in a variety of industries.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Yet by doing this exercise I’m now much more aware of how my product roadmap can make an impact on the profitability of our business. Product Roadmap.

Data Visualization 130

Data Visualization Research Software Feedback Software Weak Development Team 130

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

People-First Product Leadership

FEBRUARY 4, 2025

Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. This guide distills the key lessons and actionable strategies from my journey, offering you a roadmap to navigate your own career pivots in the tech industry.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. To stay focused and ensure that I deliver value to my team, here are 5 good, yet simple tools that I utilize in my day-to-day as a Product Designer.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Roadmunk

AUGUST 10, 2017

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Mind the Product

MARCH 26, 2020

You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. You’re curious, and you like to know the next feature on the roadmap to be developed. It’s a training course that combines videos and exercises.

Engineering 193

Engineering Product Management Product Manager Research Software 193

UX Studio

JANUARY 10, 2019

Product teams need to learn how to exclude their biases and leverage quantitative and qualitative data in order to provide the best possible solution and choose the most reasonable direction for their product roadmap. Attending UX Research Training enables your product team to. How to apply research methods? Interviewing.

Product Research 84

Product Research Research Software UX Feedback Software 84

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 122

User Testing Product Research Research Software Data Visualization 122

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 131

Generative AI Customer Communications Reporting Tools Technical Review 131

The Product Coalition

FEBRUARY 23, 2024

The title “product manager” is often misapplied within the technology sector, leading to a disconnect between role expectations and actual responsibilities. I am not in favor of assigning home exercises. This involves evaluating existing solutions and identifying the unique pain point we aim to alleviate.

Analytic Tools 143

Analytic Tools Data Visualization Research Software Feedback Software 143

Product Talk

SEPTEMBER 6, 2023

Just to give us a bit more of an idea of what we’re working with here today, I thought it’d be nice if we did a quick exercise. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? Can we get access to the right tools? Lots of that.

Product Research 289

Product Research User Testing Research Software Feedback Software 289

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. Market research and having a customer proxy are prerequisites for a persona workshop. A thorough persona workshop, including profile building and persona activating exercise, can take up to two days. Tell me about the last time you selected a tool for your team.

Construction 138

Construction Workshop User Testing Customer Experience 138

ProductPlan

JUNE 7, 2022

It is a very meta experience to build the ProductPlan platform as a go-to central hub for everything product management-related. Through this effort, we created a very exciting and strategic annual roadmap. And what better way to do that than a customer-facing roadmap? Why we built a customer-facing roadmap.

User Testing 95

User Testing Vision Customer Feedback Roadmap 95

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. It’s a new style of distribution for Mac apps.

User Testing 161

User Testing Customer Feedback Customer Experience Data Visualization 161

Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. This could include different tests you’ve run, quantitative analyses that have helped you make a better choice, or user research that has changed the course of your roadmap.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. But in general, when you have a lot of parallelizable work, let’s say you’re trying to build the Android app and the iPhone app and the desktop app.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They define the product vision , strategy, and roadmap. Product managers focus on building the right product.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Tyner Blain

MARCH 20, 2025

Just as you change collaboration patterns through changing how you develop roadmaps, you change the conversation with leaders through how you orient towards supporting them. Note that I never said “solution” even though that is the language I see universally applied in this situation. This is inside-out thinking.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Mind the Product

JUNE 13, 2018

If a candidate can prioritize and inherently understand delivering value iteratively, execution skills like backlog management and story writing can be taught, and more strategic skills like user research and discovery can be grown into. To get a view on a candidate’s ability to prioritize, I use a card sorting exercise. A Final Word.

Travel 139

Travel Product Management Product Manager Product Research 139