Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. For Steli, soldiering through difficulty is the crucial muscle to exercise when feeling down and out. There is a golden middle, and that’s what Close.com’s CEO, Steli Efti, is aiming for.

Weak Development Team 184

Weak Development Team Startups Customer Experience Reporting Tools 184

Intercom, Inc.

FEBRUARY 20, 2020

The keyword here being “negative” A new book by Buster Benson suggests that, when approached with a positive mindset, arguments can be opportunities for understanding, for new ideas, and ultimately for growth – if we’re willing to check our natural physical reactions and lean into the moment, that is. Short on time?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

Weak Development Team 161

Weak Development Team User Testing Product Manager Product Management 161

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

UserVoice

JULY 31, 2017

First off, it’s in our nature to say yes – humans are eager to please, seeking positive confirmation from those we respect. Saying no isn’t a bad thing—if we didn’t say no our products would never be released because they would include thousand of features and support every use case imaginable. “An Saying no is a true art.

Customer Experience 201

Customer Experience User Testing Weak Development Team Data Visualization 201

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent.  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Most companies hire a product manager (and other positions) too late. It takes time, but from my experience, great people are quick learners, so that it could turn into a positive ROI quickly.

Product Manager 170

Product Manager Product Management User Testing Weak Development Team 170

The Product Guy

AUGUST 13, 2020

A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities. How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall?

Product Manager 163

Product Manager Product Management Research Software Feedback Software 163

The Product Coalition

FEBRUARY 15, 2021

In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure. And just relabeling the positions of the old middle management rarely works. The exercise works for everyone?—?sales,

Agile 182

Agile Startups Technical Review Software Review 182

Product Talk

AUGUST 14, 2024

We’ll hear from several members of the product team at Ramsey Solutions about their not-so-smooth transition to working in product trios, especially when it came to getting engineers to participate. Meet the Continuous Discovery Champions at Ramsey Solutions The product team at Ramsey Solutions is 40+ squads strong.

Research Software 279

Research Software Product Research Engineering User Testing 279

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. Influence without authority is the skill of driving product development and ‘telling people what to do’ without formally being authorized to do so.

Product Manager 185

Product Manager Product Management Data Visualization Weak Development Team 185

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. Initially we worked with a team from ThoughtWorks for 12 weeks.

User Testing 134

User Testing Weak Development Team Onboarding KPIs Customer Experience 134

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We didn’t know know if our sales predictions were good or bad. What is our positioning? Problems with Customer Development. from the book “Crossing The Chasm”, by Geoffrey A.

User Testing 160

User Testing Customer Feedback Customer Experience Data Visualization 160

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Mind the Product

MARCH 26, 2020

You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. It’s not just about developing a feature, you also make sure that is robust enough, so it doesn’t cause a bad impression. You care about quality.

Engineering 155

Engineering Product Manager Product Management Research Software 155

The Product Coalition

DECEMBER 13, 2022

As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. Other times it means you’re starting from scratch and need to move the team into alignment. Activities to try: If you need to focus or align the team, I recommend starting with this Playing Field exercise.

Workshop 128

Workshop User Testing Weak Development Team Customer Experience 128

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. Clarity enables the team to translate the choices into a functional product that creates value. So as you make choices, package the strategy into a document, and share it with the product team, keep four words in mind?—?a A yes with a weak how or a no receives a zero.

Product Strategy 130

Product Strategy Strategy User Testing Weak Development Team 130

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. A Growth PM is also part of Platform team as the focus is to improve the experience to increase top of funnel and optimum onboarding experience. QA + Rework.

Technical Review 159

Technical Review Research Software Product Manager Product Management 159

Product Innovation Educators

NOVEMBER 25, 2024

How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. He has developed a systematic approach to problem-solving that forms the basis of his book, Decision Sprint: The New Way to Innovate into the Unknown.

Data Visualization 93

Data Visualization Research Software Weak Development Team Product Research 93

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. It is an exercise in centralized power used to overcome the natural workings of a system. And, paradoxically, accepting one’s negative experience is itself a positive experience.

Books 127

Books Systems Review Weak Development Team Software Review 127

The Product Coalition

APRIL 3, 2023

Most common friction comes from the regular team meetings that can be all over the place for historical “that was the only slot that worked for everyone back in 2018” reason. For example, with one product team, we started doing standups right before lunch, at 11:45 am. However, not all meetings are bad.

Product Manager 172

Product Manager Product Management Workshop Management 172

The Product Coalition

NOVEMBER 26, 2019

My main purpose was to walk the manual QA testing team through Java basics so that they could continue with QA automation engineer tutor. The latter had to walk them through QA automation basics to let successful testers keep working in a new position. How to Effectively Upgrade QA Team to QA Automation Engineers?

Software Review 89

Software Review Weak Development Team Engineering Technical Review 89

Mind the Product

MAY 16, 2018

But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR. What is Self-Awareness Anyway?

Weak Development Team 87

Weak Development Team Automotive Data Visualization Construction 87

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

JUNE 14, 2023

Transcendent leaders rise above self-interest and ego and focus on uplifting others and positively impacting the world. It is rooted in the understanding that authentic leadership emerges when we transcend our ambitions and dedicate ourselves to uplifting others and positively impacting the world.

Weak Development Team 105

Weak Development Team Leadership Books Positioning 105

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Development.

Data Visualization 101

Data Visualization Research Software Feedback Software Weak Development Team 101

ProductPlan

MARCH 19, 2019

It means more firepower is required, as the current team (or lack thereof) is no longer able to adequately handle product management as is. This moment also represents an opportunity to determine what an ideal product team would look like. A key question here is: what is the ideal product team size?

Weak Development Team 76

Weak Development Team User Testing Customer Experience Reporting Tools 76

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. How do we build and position a product that is nearly irresistible for the people we want to serve? Why does this happen?

User Testing 140

User Testing Product Research Research Software Customer Experience 140

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

Product Manager 159

Product Manager Product Management User Testing Customer Experience 159

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Business of Software Conference

JUNE 21, 2019

From page 1 of Obviously Awesome: How To Nail Product Positioning So Customers Get It, Buy It, Love It , it was clear that the team at Business of Software needed to read April Dunford’s new book. 1 – Positioning is the difference between ‘So?’ Positioning changed the ‘So?’

Positioning 56

Positioning Books User Testing Weak Development Team 56

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. It took a week, but the feedback came back overwhelmingly positive. Having a clear framework helped me develop an ok answer. Suddenly, I could see myself joining the team.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

ProductPlan

MAY 25, 2021

The strategy, by way of a roadmap, is the document that drives team alignment. When a group of people adopts a strategy, it transforms the product strategy from just a piece of paper to something that drives team success. Consistent strategic results are essential because as teams scale, wasting time and resources gets easier.

Strategy 98

Strategy Weak Development Team User Testing Customer Experience 98

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183