ProductPlan

JUNE 1, 2023

They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. This puts product managers in the awkward position of having to say “no” to stakeholders and customers. But the problem facing a particular customer may or may not represent a true systemic need.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

People-First Product Leadership

MAY 19, 2024

Nice also can be cringeworthy when a manager says you are “nice” during a performance review. The insight puts you in a more informed position to redirect preconceived notions and help others to see you or the situation differently. We return to the monkey and the pedestal or systems thinking.

Feedback Software 59

Feedback Software Product Research Customer Experience Systems Review 59

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Due to recent downsizing, our subject company had only five team members available for this crucial project.

Technical Review 109

Technical Review Product Management Product Manager Leadership 109

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

UX Planet

SEPTEMBER 14, 2024

Example : For a fitness app, target users who exercise regularly, or for a streaming service, select frequent movie watchers aged 18–35. Quality Assurance : Regularly review incoming data and flag any outliers or questionable entries. Define Your Target Audience : Identify who your product is designed for. Examples and Benefits : a.

Data Visualization 91

Data Visualization User Testing Product Research Research Software 91

eG Innovations

AUGUST 4, 2022

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Userpilot

JULY 23, 2024

The Value vs. Effort matrix compares the positive impact of a feature against the resources and time needed to implement it, highlighting high-impact, low-effort features. The Product Tree is a visualization tool that presents the hierarchy of features, from core systems to future enhancements. Weighted scoring system template.

Feedback Software 92

Feedback Software Product Research User Testing Customer Experience 92

Tyner Blain

AUGUST 10, 2023

Product operations is a complex system, not a clockwork manufacturing system, and it manifests emergent properties. The recurring planning events are exclusively and myopically a recurring logistics exercise of allocating available capacity towards building the next set of things.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

UX Studio

MARCH 13, 2023

Sharing your difficulties with a person who can help you build a resilient attitude is a great way to improve your mental health Move – Physical exercise can reduce stress and even improve symptoms of anxiety disorders and depression. Anonymized support groups, forums, and chat messages can have a positive impact on the therapies.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Modus Create

AUGUST 24, 2021

To justify any effort in business, there must be a positive impact on the bottom line. The time to fix these issues could’ve been used to build new features or optimize the existing system. Bear in mind that fixing bugs without running tests could also introduce new bugs into the system. Why Do We Need Unit Testing?

Software Review 52

Software Review User Testing Product Research Testing 52

Mironov Consulting

MAY 24, 2022

 At almost all of my clients, I see major product waste: products released on time/on budget that don't deliver positive business outcomes.  We simplify problems, minimize system complexity, and jump to ‘obvious’ solutions.  We Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Lenny Rachitsky

JULY 9, 2024

From this exercise, our goal is to understand how close AI is to automating the PM role, and what task areas are most likely to be delegated first. This let us set our own system prompt (the instructions for how the model should behave) rather than using the ChatGPT system prompt , which has a lot of extra words that might throw off our test.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

The Product Cafe

APRIL 14, 2024

However, if you stay in this cycle, you will barely grow further and evolve enough to reach higher positions. Attaining senior positions shouldn't signal the end of learning; rather, it should ignite a keenness for continual improvement. Embracing Influence Product leadership demands you constantly be in product review mode (PRM).

Product Management 52

Product Management Product Manager Customer Feedback Weak Development Team 52

The Product Coalition

DECEMBER 10, 2019

For that exercise we’ve taken a random sample of 3000 bug recordings uploaded to our database in the last 2 months. Bug” is the most common word in bug reports For that exercise we used the titles of bug reports to create a word cloud and see the most common themes. could be due to the sample, though. Here’s what we found.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

The Product Coalition

JULY 10, 2020

In other words: If two teams are building a part of an application separately, that system will probably have two components, introducing dependencies and additional communication overhead. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 84

Agile Reporting Tools Feedback Software Systems Review 84

Userpilot

JANUARY 20, 2024

Optimized customer experience and satisfaction Message maps contribute to positive customer experience and drive satisfaction. Clarify your value proposition Creating a message map is a good opportunity to review and clarify your value proposition. Your analytics platform or CRM system can help. Message A/B testing.

Messaging 72

Messaging User Testing Research Software Analytic Tools 72

Mind the Product

MAY 2, 2019

At digital product agency Moonshot, we frequently find ourselves in this position. We asked the children to review the cards to familiarize themselves with the images. In one instance, we ask a child to do the exercise. It’s a first-class challenge if you’re a design research nerd like me. Key Take-aways. Be patient.

Research Software 144

Research Software Feedback Software User Testing Product Research 144

Gainsight

MARCH 12, 2024

Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Then, Lila and her team review that feedback and iterate courses accordingly. The subsequent feedback was positive and now that course consistently sees the most completions.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Often, this is due to resource constraints rather than a lack of understanding of a PM role. This could also be due to stringent processes or lack of the same.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

UX Planet

DECEMBER 19, 2023

The decision to stop supporting and enhancing that product experience was due to the rather obvious situation of the device in which that application existed was losing market hold and relevance. I’ll share a few examples on this particular topic. The first case was tied to a component of a larger product experience.

Feedback Software 98

Feedback Software Analytic Tools User Testing Research Software 98

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Whether your interview focuses on System Design , Data Structures, or Algorithm questions , our SWE mini-guide will give you a better idea of where you stand as a candidate. System Design Design a reservation and payment system for a parking garage. Design a visual landmark recognition system. So, let's get to it!

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Mind the Product

JUNE 18, 2018

This first post covers Positioning Documents, which I bought to Onfido from Pragmatic Marketing training, and Line of Business Meetings, which Kevin brought with him. The Positioning Document and Line of Business meeting act as communication devices. Positioning Document. Positioning statement (25 words or fewer).

Research Software 117

Research Software Onboarding KPIs Product Research User Testing 117

Userpilot

MAY 30, 2024

They articulate the value of the product and make it compelling to prospects through messaging and positioning exercises. Also, PMs sometimes delay the launch of a product or completely de-prioritize a feature due to various factors, which puts the PMM’s product launch plan in disarray. There’s no hard-and-fast rule here.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

Mironov Consulting

MARCH 26, 2022

" "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll " "Engineering has 18 unfilled developer position.  We  They don't care about ticketing systems or sprint lengths or test harnesses or hiring challenges.  What

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

PMLesson's Ace the PM Interview

MARCH 1, 2020

The AOM position is one of the most popular and sought after roles; many people with competitive backgrounds apply each year. Due to the number of applicants, making it past the resume screen may rely on a bit of luck. If the recruiters deem you to be a good fit, you'll receive a digital video exercise.

Research Software 52

Research Software Analytic Tools Reporting Tools Feedback Software 52

Userpilot

SEPTEMBER 20, 2024

Once you have developed a coding system, content analysis is relatively quick and easy because it’s a systematic process. You can pair it with sentiment analysis to determine whether a piece of writing is positive, negative, or neutral. Customer reviews are an excellent source of qualitative data.

Data Visualization 82

Data Visualization Analytic Tools Research Software Feedback Software 82

eG Innovations

AUGUST 25, 2022

Alerting is a responsive action triggered by a change in conditions within the system being monitored. Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise. Integrating alerts into ITSM help and service desk systems such as ServiceNow and Autotask.

Reporting Tools 52

Reporting Tools White Paper Data Visualization Software Review 52

CardBoard

AUGUST 2, 2024

It seems like a straightforward exercise. Finally, establish concrete success metrics for the mapping exercise. Kickstarting the Session The first few minutes of your session set the tone for the entire exercise. This keeps the energy positive and generates more creative solutions.

Customer Experience 40

Customer Experience User Testing Customer Feedback Data Visualization 40

eG Innovations

JULY 8, 2021

Beyond this if you are using Application Insights, there are alerting options with the smart detection module such as Failure Anomolies that it may be helpful to review. If you want to go further and integrate alerts with ticketing systems such as ServiceNow there are also associated costs. Counter name. LogicalDisk. Free Space.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

Intercom, Inc.

SEPTEMBER 23, 2021

” When you have that word followed by something positive, that’s predictability, and that’s what drives customers to come back because they’re using that word, always. Is it a ticketed system where I have to wait for somebody to get back to me? And I love the systems that work it out. What is it?”

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time.

Product Research 99

Product Research Technical Advisors Customer Experience User Testing 99

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. I could barely sit down in a chair from a standing position, or get in bed or roll over once in. My immune system is so strong that my immune system attacks my healthy cells.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Sachin Rekhi

JUNE 16, 2019

Going through OKR exercises helps you collectively align on what those ultimate metrics that really matter for the company should be. A player's Standard of Performance might include the 30 skills they are expected to have to play their position well. There are many benefits to this approach for sure.

Technical Review 150

Technical Review Leadership Systems Review Banking 150

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 84

Agile Feedback Software Data Visualization Research Software 84

ProductPlan

JULY 19, 2021

When your boss requests that you use the new ERP system, workplace etiquette requires you to follow up on the request. So what happens when that ERP system uses terminology employees don’t understand? So what happens when that ERP system uses terminology employees don’t understand? The LGBTQ community has $3.6

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. Design: Product Roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218