Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Card sorting and fake door testing are useful testing methods before the product launch.

User Testing 70

User Testing Product Research Customer Experience User Experience 70

Userpilot

NOVEMBER 14, 2022

What’s product planning? How do you apply your product management skills and knowledge to build a robust product plan? What tools do you have at your disposal? Product planning focuses on the customer and business outcomes that the product should achieve. Stages of product planning.

Product Research 89

Product Research User Testing Research Software Onboarding KPIs 89

The Product Coalition

MAY 5, 2020

What is Product Discovery Anyway? Product Discovery is the process of figuring out what needs to be built. Will our solution work? Product Discovery is the process of working on your idea, asking questions of customers, until you get three big YES’S. Steps to Product Discovery Success 1.

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

Userpilot

JULY 14, 2024

Data analysts rely on a suite of powerful tools designed to collect, process, analyze, and visualize data. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. How price-sensitive are customers for this type of product?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 79

Customer Experience Analytic Tools User Testing Customer Feedback 79

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Register here for FREE!

Data Visualization 75

Data Visualization User Testing Analytic Tools Customer Feedback 75

The Product Guy

MAY 7, 2020

Guest Post by: Vivek Karna (Mentee, Session 11, The Product Mentor) [Paired with Mentor, John Masterson]. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . Introduction. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Product Manager Product Management 159

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. Then I’ll share 20 examples of how people are using GPTs today to make their workplaces more productive.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

The Product Coalition

SEPTEMBER 4, 2020

Fundamentals of Product Design Next: Chapter 11?—?How How to conduct Usability Testing [Back to?—?Product Product Management 101] Development time is a precious resource and it’s important to use it wisely. Example: App prototype, Video to test new offering, etc. Chapter 10/17 : How to run Design Sprint?

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.  Why is this so critical to Product Management and the larger maker organization? 

Product Strategy 119

Product Strategy Strategy Onboarding KPIs Data Visualization 119

The Product Coalition

JUNE 14, 2020

Photo by Wynand van Poortvliet on Unsplash In this article, I’ll share some lessons learned by adapting an existing digital product for new customer segments. I’ll keep this article not attached to the product itself but in the process of building it and it’s the current process up until now.

Vision 84

Vision User Testing Onboarding KPIs Product Research 84

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. What is an opportunity solution tree? What are the benefits of using an opportunity solution tree? How do you find opportunities?

Data Visualization 283

Data Visualization Product Research Analytic Tools Research Software 283

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. This article will teach you how to analyze qualitative data to inform product development and improve the product experience.

Data Visualization 80

Data Visualization Analytic Tools Research Software Feedback Software 80

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on.

User Testing 110

User Testing Product Research Research Software Data Visualization 110

CardBoard

AUGUST 2, 2024

It seems like a straightforward exercise. Whether you’re preparing for your first session or looking for a refresher, our goal is to give you proven techniques to lead a productive story mapping session. Start by articulating the specific product or feature you’re mapping.

Customer Experience 40

Customer Experience User Testing Customer Feedback Data Visualization 40

Userpilot

JULY 8, 2021

Product manager courses are everywhere. Product management is one of the most diverse disciplines and requires an extremely broad set of skills. Additionally, the product manager role drastically changes with your seniority. Beginner product manager. Mid-career product manager. Advanced/pro product manager.

User Testing 58

User Testing Research Software Analytic Tools Feedback Software 58

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. I think that there is no doubt whether designers and product team should work together and if both of them are essential to achieving great results.

Weak Development Team 60

Weak Development Team Onboarding KPIs Research Software Product Research 60

Intercom, Inc.

JULY 11, 2019

Even as the company begins to expand, it’s important to prioritize these one-to-one conversations because understanding how your users interact with your product is actually the key to healthy growth. So the aim of this product is to enable that virtuous cycle, where your customers become your best marketers.

Customer Experience 188

Customer Experience User Testing Research Software Feedback Software 188

Userpilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time. What is app onboarding?

Analytic Tools 78

Analytic Tools Research Software Onboarding KPIs Customer Experience 78

Userpilot

AUGUST 28, 2024

Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager. Customer onboarding managers utilize various tools to enhance their work.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

ProductPlan

NOVEMBER 4, 2019

Hiring product managers is one of the most challenging and important tasks for product team leaders. The diversity of backgrounds in product manager applicants increases the level of difficulty in making a good hire. Moreover, product manager roles and job descriptions also vary wildly from one organization to the next.

User Testing 48

User Testing Product Manager Product Management Onboarding KPIs 48

Userpilot

JANUARY 29, 2024

Data analysis is integral to a product manager’s job – it’s what helps them build impactful products. This article dives deep into data analysis for product managers. This approach is vital in modern product management , and every product manager needs to embrace it. What is data-driven product management?

Data Visualization 87

Data Visualization Analytic Tools Onboarding KPIs User Testing 87

Userpilot

OCTOBER 16, 2023

TL:DR Lean experimentation is a systematic, scientific process for testing and validating hypotheses about products , services, and features using the least amount of time and resources possible. Experiments help drive product success in many ways. An answer you’ll be familiar with in product management: it depends.

User Testing 79

User Testing Data Visualization Product Research Feedback Software 79

Intercom, Inc.

FEBRUARY 22, 2018

If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind. First, onboarding is the one thing that every user of your product experiences. Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. What do you need to know about mental health awareness when designing a digital product, and why is it so important to understand its background?

Research Software 84

Research Software Feedback Software Reporting Tools Onboarding KPIs 84

Mind the Product

JUNE 18, 2018

Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. The second post, published tomorrow, covers State of Product, which Kevin also brought with him. These two tools help solve these problems.

Research Software 114

Research Software Onboarding KPIs Product Research User Testing 114

Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

Webinar 83

Webinar Product Research User Testing UX 83

UX Studio

JANUARY 17, 2024

Her focus spans various areas, including product-led growth, UX design, user research, leadership, hiring, and scaling businesses. When the input from the business is coming to you start thinking about hypotheses first, not the solution. This is the main mental model shift because as designers, we start thinking about solution.

User Testing 76

User Testing Research Software Customer Experience Product Research 76

Gainsight

MAY 1, 2023

Our Grow and Tell webinar series hosted by Tim Van Lew is the latest resource for the tried-and-tested approaches CS leaders have proven in their programs. As is common in many early CS programs, CSMs were wearing many hats with responsibilities that included onboarding, training, ongoing management, upsells, and renewals.

Onboarding KPIs 59

Onboarding KPIs Research Software Customer Experience User Testing 59

UX Studio

FEBRUARY 4, 2019

Probably, that is the question that brought about self-tracking apps. But how to make a successful self-tracking app with good UX? UX best practices in self-tracking apps. Data visualization principles in self- tracking apps. Data visualization principles in self- tracking apps. So, self-tracking is real.

Analytic Tools 72

Analytic Tools Data Visualization Research Software Feedback Software 72

Mixpanel

AUGUST 3, 2023

Table of Contents Intro Build a strong foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? How can you align your team around growth marketing metrics? Product-led. Revenue-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

ProductPlan

APRIL 25, 2023

Many product teams now have their own team of super-powered individuals banding together for a common cause. And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product managers own the vision, strategy, and roadmap for the product(s) they manage.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Mixpanel

AUGUST 3, 2023

Build a strong marketing analytics foundation How can you identify the metrics that measure success? How can you support audience tracking with product analytics? What tools can enhance a marketing strategy at scale? How can you align your team around growth marketing metrics? Product-led. Table of Contents 1.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. User feedback opens the door to new opportunities. Feedback is one of the most powerful tools at your disposal.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71