People-First Product Leadership

JULY 30, 2024

Contribute to the community and participants will recognize your name when you reach out for an introduction. Here, Duckworth recommends that we recognize our intelligence and talent can substantially change throughout life, that we “practice positive self-talk,” and that we ask for help when we need it. Want some help?

Framework 59

Framework Product Management Product Manager Research Software 59

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

ProductPlan

MAY 25, 2021

The strategy, by way of a roadmap, is the document that drives team alignment. When a group of people adopts a strategy, it transforms the product strategy from just a piece of paper to something that drives team success. Consistent strategic results are essential because as teams scale, wasting time and resources gets easier.

Strategy 72

Strategy Weak Development Team User Testing Customer Experience 72

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Modus Create

AUGUST 24, 2021

There are two types of unit testing: Manual : As the name implies, unit tests are run manually to verify the correctness of your code. To justify any effort in business, there must be a positive impact on the bottom line. Any developer can quickly look at your tests and know the purpose of your functions. Conclusion.

Software Review 52

Software Review User Testing Product Research Testing 52

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. Let’s go find a bunch of speakers that we like, people whose names we might recognize.” I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. I could barely sit down in a chair from a standing position, or get in bed or roll over once in.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

The Product Coalition

MARCH 11, 2019

This acronym popped up a while back in Organization Development circles and when I heard it the first time I thought… uh yeah, that’s all high-tech. Extreme ownership (highly applicable) Summary Leaders are ultimately responsible for the failure or success of the team, and need to take full responsibility. Usability is bad.

Weak Development Team 60

Weak Development Team Technical Review Leadership Books 60

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. For Steli, soldiering through difficulty is the crucial muscle to exercise when feeling down and out. There were a couple of reasons why we kept negotiating for that domain name and tried to buy it.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent.  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. There seems to be a belief?

Agile 180

Agile Startups Technical Review Software Review 180

Roadmunk

APRIL 12, 2018

Listen to the episode below: As we continue to explore the human side of product this season, we’ve paired up with Mike Belsito and Michael Sacca (same first name!), Eleni: I was saying before we started this chat that I have personally never interviewed two people with the same name at the same time so we will see how this goes!

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Fractional CTO Onboarding KPIs 145

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. This is the team in Sao Paolo, we did it in London, Paris, all over the place. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. everyone clean their own cups!”.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Business of Software Conference

JANUARY 6, 2020

My name’s Rick. All right so as I mentioned my name is Rick. spring and when things are going bad it’s an AI winter. And as an optimist that’s a problem for the good and the positive outcomes and use of technology. We will never sell your email address. Transcript. Good afternoon. Great to see everyone.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

MAY 12, 2020

And perhaps more importantly, how can you develop it? There’s only really one way to develop product judgment and that’s through direct interaction with your customers. Make sure you’re exercising the right instinct for the right circumstances. It has other names, product judgment has other names too.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Which has caused a lot of confusion over the course of my career.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

The Product Coalition

MARCH 2, 2020

Often, these organizations were once created to train farm boys into assembly-line workers within a standardized industrial process churning out standardized products in the name of output optimization. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Abandoning yesterday’s game?—?and

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? So it was certainly quite a pivotal, pivotal point in the growth and development of the conference. Kirk Baillie. And they know that feeling. Kirk Baillie.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Modus Create

JUNE 29, 2020

By creating CoEs we are taking the best of our values and making a structured program that help our teams to: Consolidate the knowledge and best practices they already have. Modus CoE’s don’t promote a specific technology – they help our teams grow their leadership competencies, collaboration abilities, and communication skills.

Research Software 89

Research Software Weak Development Team Technical Review Customer Experience 89

ProductCraft

AUGUST 14, 2018

My name is Nir Eyal, and most recently, I wrote the book, Hooked: How to Build Habit-Forming Products and I study how different products change our behavior. Coercion: Bad. But we can also use that deeper understanding to try and put these bad habits in their place and try and make sure we don’t go overboard with these technologies.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Most important in the enterprise space is our sales team. No coincidence.

Roadmap 40

Roadmap Consulting Weak Development Team User Testing 40

Business of Software Conference

MARCH 24, 2021

And over the years we’ve made a name for ourselves being an independent company we’re a relatively small business intentionally. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. Basecamp was able to fund the development of hey.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Anyway, my name is Rahul. I felt this incredible intense pressure from the team and also from within myself to launch what we had built. It wouldn’t be the Marc Andreessen story. Step 2: Segment.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

JANUARY 23, 2020

My name is Rahul. It’s an altogether different kind of product development. What are the positive ones and what are the negative ones. I highly recommend that you do this exercise, list out your own skills and then for each. Status relatively easy to do in team based products. MIA is just as good.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. The team needs a new plan. – gotta love those 2010 app names). Are there any well-known product categories I could position against? I think this was especially a problem in the Web 2.0

User Testing 80

User Testing Analytic Tools Weak Development Team Customer Experience 80

Business of Software Conference

JULY 20, 2020

Do you empower small, agile teams? Now the other interesting thing about Eddie Lampert story is there were other players in the areas served by a company like Sears namely Home Depot, Lowe’s Sears was a big provider to home hobbyists. And I’m not saying that’s good or bad. Upcoming Events. We had arcade games.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. The easiest way to do that? Tell a compelling story. It didn’t exist 15 years ago.

Technical Review 171

Technical Review Development Team Review Customer Experience Weak Development Team 171

Intercom, Inc.

JULY 5, 2018

The problem, Doug says, is salespeople tend to focus too much on their company and the names on their client roster, rather than connecting with their audience. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. The easiest way to do that? Tell a compelling story. It didn’t exist 15 years ago.

Technical Review 163

Technical Review Development Team Review Customer Experience Weak Development Team 163

Userpilot

AUGUST 28, 2019

Here are some examples… Hubspot helps marketing and sales teams to align and grow. Drift helps marketing and sales teams to generate more leads. Userpilot helps product teams to increase user adoption. A user adoption strategy is a roadmap that helps you develop a product that people want to use.

Research Software 108

Research Software User Testing Analytic Tools Customer Experience 108

Agile Velocity

OCTOBER 9, 2019

My name is Erik Cottrell, and I’m with Agile Velocity. My name is Nicole Tanzillo. We are based here in Austin, and we are focused on democratizing access to the best of the best in terms of leadership development through a technology platform. My name is Amy Green-Hinojosa I work at Texas Mutual Insurance Company.

Agile 40

Agile Presentation Reporting Tools Leadership 40