Intercom, Inc.

SEPTEMBER 24, 2019

Behaviors are assessed based on your ability to successfully work with others and on your demonstration of leadership in your role. Leadership can be demonstrated through: Project leadership: For instance, conceptualizing and realizing new and innovative product ideas. Drives positive change. Is well crafted and polished.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

bpma ProductHub

JULY 5, 2016

It is an intrinsic characteristic, meaning it doesn’t depend on any title, position, or resources. By exercising boldness in the face of uncertainty you add to your overall charisma regardless if you are right or wrong in your position, it is the action that matters. and focus on the positions, not the person.

Research Software 170

Research Software Construction Reference User Testing 170

Intercom, Inc.

JUNE 29, 2018

I experiment a lot with retrospectives, usually mixing different exercises that share the same goal but differ in structure. Asking what your team should keep doing highlights the positive things that are deep in the culture of your organization that are necessary for future success. Experimenting with your retrospectives.

Framework 217

Framework Technical Review Construction Engineering 217

Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. We’ll call this emotionally fit leadership. There is an exercise I call an emotional push-up.

Leadership 99

Leadership Product Research Product Manager Product Management 99

Nulab

JULY 21, 2021

You can read dozens of management books and watch hundreds of TED talks on leadership , but if you don’t get some hands-on experience, then you’ll be missing out (and probably sink pretty fast when faced with a real-life challenge). Leadership activities to try. It also helps with self-awareness, positive thinking, and encouragement.

Leadership 106

Leadership Feedback Software Books Presentation 106

The Product Guy

AUGUST 1, 2017

A Product manager tasked to lead and manage her team while still providing product management capabilities; that was my position when I was selected to be part of the product mentorship program and paired with Amanda Ralph, my new mentor. This is a relative quick exercise and the matrix can be adjusted over time. Resource management.

Leadership 99

Leadership Product Manager Product Management Product Research 99

Product Talk

MAY 10, 2017

The value of this approach is that rather than having all of the decision-making power come from the leadership team, it gets diffused to the teams closest to your customers. It’s important that outcomes be set by a two-way negotiation between leadership and the product team. This leads to better decisions. – Tweet This.

Product Research 238

Product Research User Testing Feedback Software Research Software 238

Roman Pichler

OCTOBER 21, 2016

Go for a walk, do some exercise, chat with colleagues (but try not to talk about work). Tip #5: Be Positive. But I recommend that no matter how challenging things are, you should look for the positives, the healthy traits in people (without ignoring unhealthy habits and wrong behaviour). Creativity needs space. Learn More.

Product Manager 220

Product Manager Product Management Customer Experience User Testing 220

ProductPlan

MAY 19, 2020

Resilient Leadership During Challenging Times. Teams that feel safe also tend to trust each other and are, in turn, well-positioned to step up in times of crisis. ” This exercise spun up some short-term wins we were able to deliver quickly. The post Resilient Leadership During Challenging Times appeared first on.

Leadership 86

Leadership Customer Experience User Testing Feedback Software 86

Intercom, Inc.

JUNE 29, 2018

I experiment a lot with retrospectives, usually mixing different exercises that share the same goal but differ in structure. Asking what your team should keep doing highlights the positive things that are deep in the culture of your organization that are necessary for future success. Experimenting with your retrospectives.

Framework 181

Framework Technical Review Construction Engineering 181

Product Management University

DECEMBER 11, 2024

AI has put you in the best position to do that in a fraction of the time it would take you otherwise. Our Training Courses With AI The biggest difference will be the breakout sessions, the hands-on exercises and associated artifacts. AI is finally going to put product managers in the position of strength theyve long coveted.

User Testing 130

User Testing Product Manager Product Management Technical Review 130

ProductPlan

JULY 30, 2021

Before hiring a product leader, you need to ensure that you understand the most essential product leadership interview questions that can help better inform your hiring decision. . Ultimately, this uneasiness is what leads to growth and positive change. 6 Product Leadership Interview Questions to Ask.

Leadership 97

Leadership User Testing Customer Experience Product Research 97

The Product Coalition

JANUARY 26, 2021

Often described as the ‘North Star’ or ‘flag in the sand’ from which strategy and tactics flow from and build towards, Product Vision keeps leadership in sync with the front-line who in turn look to the vision for motivation and decision-making. Dan Pink’s Motivation 3.0 Tangible?—? What mark will we leave? Mapping the current experience ??

Vision 185

Vision Product Research User Testing Workshop 185

The Product Coalition

MARCH 11, 2019

I’ve had multiple occasions recently to reflect on my own leadership philosophy. Not only have I been asked about it explicitly, but in several conversations with friends and others, the topic of leadership has come up with both positive and negative examples. So What is a Leadership Philosophy?

Leadership 76

Leadership Government Vision Positioning 76

Intercom, Inc.

OCTOBER 5, 2022

But no matter how isolating a management position can feel, you’re not going through it alone. Lara Hogan is an author, public speaker, and coach on management and leadership. Someone who has just taken on a big leadership project, on the other hand, is not going to need lots of 101 information. Leadership hats.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Roman Pichler

JUNE 6, 2023

It is therefore important that you exercise leadership and address the people issues you are encountering even if this can be challenging and require courage at times. On the positive side, when done correctly, it will not only remove the problems. Ask them how they are and what’s going on for them. How are you doing?

Construction 185

Construction Customer Feedback Framework User Testing 185

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Intercom, Inc.

MARCH 26, 2020

Our leadership team is fully engaged in the active management of our response during this challenging period. All operational access to production resources can be exercised at any location on the Internet. Intercom has no direct reliance on specific office locations to sustain operations.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. These best practices are typically oversimplified into two high-level philosophies on leadership. These two leadership approaches couldn't be more different from each other.

Technical Review 150

Technical Review Leadership Systems Review Banking 150

Mind the Product

SEPTEMBER 11, 2017

When I was a student, I took part in a negotiation exercise. The whole exercise quickly descended down into what the lecturer politely described as a study in realpolitik. Focus on Interests, not Positions. It’s a good position to be in, as people want to tell you how you can make your product work better for them.

Product Manager 137

Product Manager Product Management B2C Management 137

Alchemer Mobile

APRIL 14, 2020

So PM is a unique position in many ways, and I think at the core, sorta what Christy was saying is PM sits at this intersection of design, business, and technology or engineering. So you can actually have sort of the benefit of, like, mutually exclusive positions. So and it’s something that we needed leadership buy-in to do.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

FEBRUARY 5, 2021

In this article, we’ll take a look at what product leadership is really about, why coaching is the highest-impact tool that a product leader can have in their toolbox and how to get started using coaching yourself. <insert long list of common business terms preceded by positive verbs> All of that is true.

Data Visualization 148

Data Visualization Reporting Tools Embedded Analytics Feedback Software 148

Mind the Product

MAY 27, 2019

Neville started with a “nine dots” exercise (you must link all nine dots using four straight lines or fewer, without lifting the pen). He explained the rules and challenged us to complete the exercise. His strategy was planning and positioning, and his tactics were his sequence of moves. Opening Game.

Weak Development Team 133

Weak Development Team Vision Presentation Strategy 133

Sachin Rekhi

FEBRUARY 16, 2020

I find that a product walkthrough is often needed when you are trying to make the case to leadership to green-light a new venture based on the strength of your vision for it. OKRs are also important as the way you communicate your team's priorities, progress, and milestones to senior leadership and the executive team.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

DECEMBER 31, 2019

It will take some time to discern just how fundamentally our political and social discourse will be changed by the likes of Facebook and Twitter, but just as with every revolution, it will lead to both positive and negative outcomes, to both delight and disillusionment. Rise of the cloud and SaaS businesses.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” It’s the predictability of the leadership team, it’s the predictability of you, of me. There’s a value around being optimistic and positive.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

JUNE 14, 2023

Transcendent leaders rise above self-interest and ego and focus on uplifting others and positively impacting the world. Let’s begin with a definition — Transcendent leadership extends beyond conventional notions of success and influence. The most helpful exercise, in my opinion that cultivates self-awareness is meditation.

Weak Development Team 105

Weak Development Team Leadership Books Positioning 105

Mind the Product

SEPTEMBER 18, 2018

According to a University of Toronto’s Rotman School of Management study , the people who make the greatest contribution to change are those who can read and maneuver informal networks – a skill that isn’t necessarily correlated with position in a company’s hierarchy. Leadership that Gets Results. The Radar Effect.

Feedback Software 139

Feedback Software User Testing Customer Experience KPI 139

Intercom, Inc.

OCTOBER 29, 2019

Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. Instead, it’s an ongoing exercise to capture relevant differences between your customers. Judgment on which segment(s) to pursue.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

DECEMBER 13, 2022

Activities to try: If you need to focus or align the team, I recommend starting with this Playing Field exercise. If you’re in this position, you likely just need time to review and confirm. Lead a mapping exercise to outline the customer’s current experience journey. I’m partial to the Design Sprint approach to creating a map.

Workshop 128

Workshop User Testing Weak Development Team Customer Experience 128

Mironov Consulting

MAY 24, 2022

 At almost all of my clients, I see major product waste: products released on time/on budget that don't deliver positive business outcomes.   Berman & Van den Bulte found that 25%+ of A/B tests give us false positives.  But Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Mind the Product

NOVEMBER 3, 2017

We’ve been really happy with the positive feedback we received for this year’s premiere – it’s great to know so many people took so much away from the event. All workshops are also a great opportunity for you to connect with other product managers during hands-on exercises. Workshop tickets are on sale now with limited availability.

Data Visualization 11

Data Visualization Workshop Magazine Customer Feedback 11

Mind the Product

JULY 16, 2019

I’ve found it’s proven useful while the team is discussing the individual topics to differentiate between positive (green) and negative (pink) aspects, as well as general comments (blue). Some teams are extremely positive or, more often than not, extremely self-critical. Is it obvious that this exercise is worth repeating?

Feedback Software 174

Feedback Software Differentiation Agile Positioning 174

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Be: Embody the leadership qualities that align with your values and organizational culture.

Technical Review 109

Technical Review Product Manager Product Management Leadership 109

The Product Coalition

APRIL 12, 2021

We all want to be part of something bigger and have a positive impact, so as a leader share the challenges and the ambitions of the company and of the product. This is a hard exercise when you have 10 priorities you’d like to list, but it also helps you recenter. Make sure the objectives are clear during onboarding.

Customer Experience 114

Customer Experience Product Manager Product Management User Testing 114

Mironov Consulting

SEPTEMBER 14, 2020

It’s no wonder that folks are confused, frustrated, and fail to get the product leadership they need. IMHO, Product Leadership Experience Is Essential for Heads of Product. <rant> When considering VP Marketing hires, they push on positioning, messaging, MQL funnels, social media engagement, and broad marketing strategy.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

The Product Coalition

APRIL 2, 2022

People with this competence: - Are skilled at winning people over - Fine-tune presentations to appeal to the listener - Use complex strategies like indirect influence to build consensus and support - Orchestrate dramatic events to effectively make a point A good part of our job requires the exercise of influence. It is the only thing”.

Product Manager 159

Product Manager Product Management User Testing Customer Experience 159