Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. If you’re. Storytelling.

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Data Visualization Weak Development Team User Testing Product Research 168

The Product Coalition

NOVEMBER 24, 2020

On the other hand, the Scrum Master theses also cover, for example, the relationship with the Product Owner, they deal with agile metrics, and how to kick-off an agile transition, thus moving beyond the original framework of the Scrum Guide. Product discovery using the Design Thinking, Lean Startup, or Lean UX frameworks help.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Product Talk

AUGUST 14, 2024

We’ll hear from several members of the product team at Ramsey Solutions about their not-so-smooth transition to working in product trios, especially when it came to getting engineers to participate. Meet the Continuous Discovery Champions at Ramsey Solutions The product team at Ramsey Solutions is 40+ squads strong.

Research Software 285

Research Software Product Research Engineering User Testing 285

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

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Weak Development Team User Testing Product Manager Product Management 155

Mind the Product

SEPTEMBER 29, 2017

Furthermore, in order to ensure that product teams don’t become too risk averse to learn from their failures and iterate their way to success, a few cautions are warranted in evaluating product teams. The last thing that product teams need is a leader who tells them: “You either succeed or you’re out.” Watch What You Measure.

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Weak Development Team Customer Experience Customer Satisfaction Leadership 102

Johanna Rothman

APRIL 23, 2021

You might feel weak. Or, you might worry your colleagues see you as weak or incompetent. In addition, the more the people around you can exercise their critical thinking skills. Many of us know what that feels like as a technical team member. Don, a CIO, attempted to “install” a common agile framework.

Leadership 114

Leadership Weak Development Team Framework Agile 114

Intercom, Inc.

FEBRUARY 20, 2020

His book, Why Are We Yelling: The Art of Productive Disagreement , takes some of these learnings and distills them into an actionable guidebook for “how to turn arguments into a productive and enjoyable dialog rather than a bad-natured confrontation.”. I like to think of them as neither good nor bad. Short on time?

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Data Visualization Weak Development Team Product Research Research Software 232

Mind the Product

APRIL 26, 2019

The questions keep coming in and it can feel great to help move your team forward by making the decisions, but they quickly pile up and leave you with no time to consider the bigger picture. A shared understanding of your customers, problems, and vision helps your whole team make the myriad of day-to-day decisions involved in product.

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Weak Development Team Data Visualization Product Research Entertainment 145

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. They include: Close.io

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Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Product Manager Research Software Product Management 159

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure. You started with a small team, and your way of being agile seems to start working.

Agile 175

Agile Startups Technical Review Software Review 175

Userpilot

SEPTEMBER 25, 2023

Concept testing takes place before the development phase to assess how well the idea could satisfy user needs , while usability testing focuses on how easy the product is to use and navigate and happens during the development stage. Userpilot’s feedback and analytics features allow teams to conduct concept tests and analyze data.

User Testing 103

User Testing Product Research Feedback Software Analytic Tools 103

Product Innovation Educators

NOVEMBER 25, 2024

How product managers can move from ideas to action Watch on YouTube TLDR In this episode, I speak with Atif Rafiq about how senior product leaders approach strategy development and execution. He has developed a systematic approach to problem-solving that forms the basis of his book, Decision Sprint: The New Way to Innovate into the Unknown.

Data Visualization 94

Data Visualization Research Software Weak Development Team Product Research 94

Lenny Rachitsky

SEPTEMBER 12, 2024

Phyl was on the founding team of the first company Amazon acquired back in the ’90s and then was CEO of pioneering product consulting firm Creative Good, with companies like Apple, Facebook, and Microsoft as customers. First, this process helps you develop insightful interview questions.

User Testing 104

User Testing Marketing Weak Development Team Product Research 104

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. It’s allowing each team to really find what’s going to work best for them.

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Product Research Data Visualization Research Software Analytic Tools 319

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. The series of choices following a framework = the product strategy. As I considered the merits of each possible option to build a user base, I weighed them against the product strategy framework, the pros/cons, coherence, and value. A yes with a weak how or a no receives a zero.

Product Strategy 122

Product Strategy Strategy User Testing Weak Development Team 122

Intercom, Inc.

APRIL 7, 2021

That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

The Product Coalition

NOVEMBER 26, 2019

My main purpose was to walk the manual QA testing team through Java basics so that they could continue with QA automation engineer tutor. In addition to monitoring the quality of the product on different stages, they also writing some scripts (which are codes by definition) to check the product code the developers have implemented.

Software Review 89

Software Review Weak Development Team Engineering Technical Review 89

Agile Velocity

FEBRUARY 8, 2021

Value stream mapping is a common practice in the Agile space because it allows leaders and stakeholders to see where the flow of value delivery is slowing down and exposes opportunities to create better alignment across teams. Value stream mapping is even more critical if you are implementing SAFe (Scaled Agile Framework). .

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Agile Reporting Tools Data Visualization Weak Development Team 105

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And just continuing to push it higher with the team.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 23, 2024

This article will dive deep into the concept of feature prioritization and introduce the top frameworks for successful product management. They represent the customer’s voice and collaborate with product teams and stakeholders. There are different frameworks and methods for feature prioritization to make the job easier.

Feedback Software 110

Feedback Software User Testing Product Research Customer Experience 110

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. It seems so simple!

User Testing 133

User Testing Product Research Research Software Customer Experience 133

Product Talk

DECEMBER 18, 2024

I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. Week over week.

Product Research 214

Product Research Research Software Analytic Tools Feedback Software 214

PMLesson's Ace the PM Interview

JANUARY 16, 2019

In this Path to PM post, we discuss switching product management careers and Shreyas's 10-30-50 product management framework to becoming a successful product lead. Despite my initial concerns about working on ads, I found that AdWords was a spectacular team to work on, mainly because it had great people. to an AdWords PM at Google.

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Weak Development Team Product Manager Product Management Data Visualization 88

The Product Coalition

NOVEMBER 2, 2018

That’s why we distilled the essence of all that we know and created the EMBED framework. What’s the EMBED framework? The EMBED framework is a distillation of all that we’ve learned. We’ll cover a light overview of the framework here, but if you want to dive deep, check out the Appcues User Onboarding Academy.

Embedded Analytics 60

Embedded Analytics Framework Analytic Tools Feedback Software 60

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. Having a clear framework helped me develop an ok answer. How I negotiated (and why you should too) I used to feel bad about negotiating. The team was psyched.

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Weak Development Team Customer Experience User Testing Feedback Software 98

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. It is the only thing”.

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Product Manager Product Management User Testing Customer Experience 151

Mind the Product

FEBRUARY 5, 2018

But many product leaders at the roundtable reported that their teams struggle to make decisions when they feel the data is either inconclusive or not available in sufficient quantities. We discussed a number of coaching and development opportunities associated with this difficulty. Open discussion is the best way to explore this.

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Weak Development Team Leadership Data Visualization Customer Experience 79

Ask Benny

JANUARY 25, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Escalation of commitments. It is a marathon.

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Weak Development Team Vision Customer Experience Agile 109

Ask Benny

DECEMBER 31, 2019

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Escalation of commitments. It is a marathon.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. a simple customer onboarding framework. ” C.A.R.E. –

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

ProductPlan

SEPTEMBER 10, 2021

And for product managers, it’s important to develop your own atomic roadmapping habits. . Learn how to set up your roadmap for success: Building New Habits and Breaking Bad Ones. Using too many (or too few) prioritization frameworks. There are dozens and dozens of prioritization frameworks at the ready.

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Weak Development Team Roadmap Development Framework 52

Mironov Consulting

MARCH 6, 2019

I often find myself siding with old-school agilists who believe that teams (and their product managers) must continually experiment their way to good processes and collaboration, rather than “best practices” folks who believe there’s a fundamentally right way to do things. Is this leading to bad software, or just additional conversation?

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User Testing Weak Development Team Customer Experience Data Visualization 99

SidsAvenue

MAY 31, 2020

Intuition/Experience To make better sense of data To judge if the data/information is good enough The 2 frameworks we discuss in this post are for managing Information/Data part of the decision making process. this is generalization The vaccine thus developed will help in curing the maximum number of patients.

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Framework Leadership Data Visualization Weak Development Team 52