Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

BrainMates

MAY 28, 2019

SnapComms adopted Brainmates’ Product Management framework to facilitate a market-driven way of thinking company-wide, and to equip their Product Team with a repeatable process to take the most valuable ideas to market fast. The 10 steps we followed to embed the Product Management framework. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Product Management 2.0

DECEMBER 6, 2016

Organizations eager to do a better job building and launching products that win in the market are smart to look to product management frameworks. To truly leverage the framework, an organization needs to understand its objectives, identify strengths and weaknesses, and tailor the implementation. Key #3: Embrace systems thinking.

Framework 40

Framework Systems Review Product Management Product Manager 40

Modus Create

AUGUST 24, 2021

The time to fix these issues could’ve been used to build new features or optimize the existing system. Bear in mind that fixing bugs without running tests could also introduce new bugs into the system. We have several frameworks for unit testing. Well-written unit tests act as documentation for your code. Conclusion.

Software Review 52

Software Review User Testing Product Research Testing 52

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. There are many frameworks available on building products and the approach varies individual to individual. Hence roadmapping is a crucial exercise which can make or break your product. Hard Skills Required for the Role. Product Strategy.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. The book is evidence-based (references to theories in footnotes) and contains exercises you can start using right away. Overview of Eureka framework for user onboarding.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . I appreciate the concept of the “business operating system” and balancing the agile enterprise.

Agile 84

Agile Feedback Software Data Visualization Research Software 84

Sachin Rekhi

JUNE 1, 2017

While most folks found value in this framework when thinking about career fulfillment, some wondered what was a viable process by which they could actually get there. I actually ended up building their first "e-billing system", which converted traditionally paper bills into PDFs and emailed them to their customers for review.

Technical Review 121

Technical Review Software Review Research Software Reporting Tools 121

ProductPlan

SEPTEMBER 10, 2021

Coping mechanisms that we use for the product systems we operate in. We ignore the changes in the system and ourselves. . And that requires establishing a system that looks at who you want to become. . Using too many (or too few) prioritization frameworks. Good habits make us more productive and efficient.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

CardBoard

AUGUST 2, 2024

It seems like a straightforward exercise. Finally, establish concrete success metrics for the mapping exercise. Kickstarting the Session The first few minutes of your session set the tone for the entire exercise. But facilitating story mapping is deceptively difficult. How will you know if the session was productive?

Customer Experience 40

Customer Experience User Testing Customer Feedback Data Visualization 40

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

eG Innovations

MARCH 7, 2023

We have listed a few tools you may leverage to “kick the tyres” on your systems and applications, here: IT Infrastructure Management – Tools and Strategies (eginnovations.com). Some issues such as memory leaks do not become apparent until the system has been running for a while.

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

ProductPlan

SEPTEMBER 10, 2021

Implementing a goal-setting framework that sets the bar high sounds like a no-brainer, right? The objectives and key results framework establish direction and creates an opportunity for growth. You might not be ready to jump in right away to implementing an OKR framework, and that’s OK. Does your team have suitable systems?

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

The Product HQ

MAY 10, 2024

To facilitate this, developers need to leverage advanced software such as parallel processing systems, cloud computing, and in some cases supercomputers. While several industries benefit from these types of technological solutions, potential buyers are resistant to embracing them due to the uncertainty surrounding these products.

Artificial Inteligence 52

Artificial Inteligence Technical Review Research Software Analytic Tools 52

The Product Guy

OCTOBER 1, 2018

In my own experience, this opportunity canvas and the product vision definition forced me to think about aspects I had not considered such as the cost of building and of not building this new system, and made me analyse how the proposed solution could support future hardware devices. and approach the exercise with a ”Yes, And.”

Roadmap 133

Roadmap Workshop Customer Experience Document 133

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems. Executive business reviews.

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

The Product Coalition

APRIL 14, 2020

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. For example, in the Conversation Café exercise during rounds 1, 2, and 4, everyone is muted except the individual that is sharing his or her thoughts.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. My immune system is so strong that my immune system attacks my healthy cells. It went after my joints, my nervous system, and skin. In late 2015, I began having minor pain in my hip.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Surya Suravarapu

FEBRUARY 27, 2020

More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. While that exercise is useful, you also need to understand different kinds of competition going beyond the business entities competing directly with you. Senge , "Systems thinking is a discipline for seeing wholes.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Mind the Product

AUGUST 20, 2018

As your sales team begins to sell the product, they will take over the forecasting effort by registering and tracking specific sales opportunities by customer, often using a Customer Relationship Management (CRM) software system. As products age and competitors catch up, this ratio is key to maintaining margin and the ability to price-to-win.

Customer Experience 74

Customer Experience User Testing Management Management 74

Johanna Rothman

AUGUST 15, 2019

Jessica Kerr uses Nora Bateson's definition of symmathesy : a learning system made of learning parts. (I They need to practice and exercise all their technical excellence , so they learn how to work right and continually improve the product and their work environment. Review the Principles behind the Agile Manifesto.

Agile 67

Agile Software Review Technical Review User Testing 67

Intercom, Inc.

JULY 19, 2018

Louis: When you think about teams, beyond 1:1 conversations, have you found any frameworks that work well for teams to talk about things like this? Those frameworks work best when people can build upon an existing strong relationships as well as a place to be safe. When we do code reviews we look for what’s wrong.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Brian Balfour

FEBRUARY 7, 2017

A big part of why we chose this project, rather than for example working on the product onboarding, which I think could also have been very impactful, was that at the time, there were no notifications being sent out at all due to the state of the SoundCloud iOS app at that time. Get My Growth Essays, One Email Per Post. Let's push them live.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. So Shopify’s Director of Product, Brandon Chu, developed a framework to streamline that decision-making process. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: First Round Review (or at least someone from there…).

Article 81

Article User Testing Product Research Technical Review 81

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. What is the purpose of storing the data?

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . As a long time practitioner and coach of Scrum, I’ve observed many teams struggle getting started with the framework. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

PMLesson's Ace the PM Interview

APRIL 19, 2020

Perhaps you worked on a digital strategy or an IT system change. For an exercise, let's take a look at the job description for a " Product Manager - Uber for Business " role at Uber in San Francisco. Estimation Estimation questions are less popular now, but if you have time, it may be good to review them as well.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Perhaps you worked on a digital strategy or an IT system change. For an exercise, let's take a look at the job description for a " Product Manager - Uber for Business " role at Uber in San Francisco. Estimation Estimation questions are less popular now, but if you have time, it may be good to review them as well.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

ProductPlan

JUNE 1, 2023

They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. Use prioritization frameworks Every decision to build a new feature is a judgment call. Using prioritization frameworks eliminates these isolated judgment calls. You don’t have to pick the perfect framework.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

JUNE 26, 2023

Functional leaders can use a simple productivity zone framework to classify work within a function (refer to Figure 1). This productivity zone framework has two dimensions: Task complexity: Refers to the degree of difficulty involved in performing a task.

Generative AI 114

Generative AI Customer Communications Technical Review Reporting Tools 114

eG Innovations

AUGUST 4, 2022

Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise. Once the real usage of a system has been established, this type of auto-baselining learns what is normal and dynamic thresholds can be applied e.g., raise an alert if the bandwidth used by a server exceeds 200% of normal usage.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Lenny Rachitsky

JULY 9, 2024

From this exercise, our goal is to understand how close AI is to automating the PM role, and what task areas are most likely to be delegated first. This let us set our own system prompt (the instructions for how the model should behave) rather than using the ChatGPT system prompt , which has a lot of extra words that might throw off our test.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Step – Prioritization frameworks not only for feedback 5. From social media comments and emails to formal reviews, feedback arrives relentlessly. This is where the magic of prioritization frameworks enters the picture.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Elon Musk has put out some of my favorite product vision walkthroughs. Design: Product Roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Modus Create

MAY 25, 2022

Regularly testing and monitoring your systems for vulnerabilities. Aligning to a framework such as the CIS critical control framework or the NIST CSF. Keeping operating systems and software up to date. However, this should be a living document that you routinely review and conduct tabletop exercises against. .

Reporting Tools 52

Reporting Tools Data Visualization Weak Development Team Software Review 52

Gainsight

NOVEMBER 18, 2019

Consider the possibilities to leverage data from learning management systems, support cases, CRM, the customer success platform, marketing automation tools, content management systems, and online communities. CSAT is based on a five point rating system ranging from “Very Dissatisfied (1)” to “Very Satisfied (5).”

Feedback Software 12

Feedback Software Data Visualization Onboarding KPIs B2B 12