Sachin Rekhi

APRIL 5, 2020

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

UX Planet

SEPTEMBER 11, 2024

It captures the critical elements of the user experience and articulates the “winning idea” by focusing on the experience and downplaying the technology required to build it. Another invaluable tool is building a reflex to say yes to any problem or challenge that you hear about at work, regardless of the department.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Arkenea

AUGUST 16, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 52

User Testing Research Software Feedback Software Development 52

Arkenea

AUGUST 15, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 40

User Testing Research Software Feedback Software Development 40

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Step – Identify your feedback sources and stakeholders 2. Feedback prioritization is not about playing favorites.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

SEPTEMBER 7, 2024

Streaks motivate users to keep up a consistent behavior, like logging into an app every day. That’s key when you’re thinking about the metrics your app tracks. The app uses several streak counters to encourage daily engagement, but there’s one main streak counter that’s highlighted above the rest.

User Testing 113

User Testing Customer Experience Customer Feedback Research Software 113

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Feedback Software 74

Feedback Software User Testing Customer Experience User Friction 74

People-First Product Leadership

MAY 19, 2024

Nice also can be cringeworthy when a manager says you are “nice” during a performance review. If speaking of monkeys and pedestals is not going to seal the deal with your execs, Teller’s approach to innovation is reminiscent of the problem solving technique, systems thinking.

Feedback Software 59

Feedback Software Product Research Customer Experience Systems Review 59

UX Planet

SEPTEMBER 14, 2024

In this guide, we’ll walk through three powerful methodologies —  quantitative research surveys , usability testing , and A/B testing  — and discuss how to effectively apply these tools to enhance your product and deliver a seamless user experience. ask, “How easy was it to use our app?”

Data Visualization 91

Data Visualization User Testing Product Research Research Software 91

Nulab

MAY 25, 2022

You’re communicating via email, video, or some other messaging platform, and everyone is working on their own individual tasks. The biggest disadvantages of information silos are wasted time and effort, either due to constant backtracking or duplication of work. Think about the countless skills involved in developing an app.

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. The decision to stop supporting and enhancing that product experience was due to the rather obvious situation of the device in which that application existed was losing market hold and relevance.

Feedback Software 98

Feedback Software Analytic Tools User Testing Research Software 98

Userpilot

JULY 23, 2024

The Product Tree is a visualization tool that presents the hierarchy of features, from core systems to future enhancements. The Opportunity Solution Tree (OST) visualizes the connections between business goals, user pain points , and features, aiding strategic decision-making. Weighted scoring system template.

Feedback Software 92

Feedback Software Product Research User Testing Customer Experience 92

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

ProductPlan

MARCH 18, 2022

But grappling with the influx of ideas and instituting a system to handle them is essential because they sometimes have much to offer, even if it’s not right at the moment. Product managers already ingest, parse, and make sense of feedback from numerous channels , so it’s a natural fit. Step 3: Reviewed.

Idea Management 105

Idea Management Feedback Software Systems Review User Testing 105

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. People had accessibility issues using the app.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Product Talk

NOVEMBER 16, 2022

My first year out of college, I was working at South Coast Repertory Theatre, which had a really complex audio automation system by Meyer Sound. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. ” digital economy. Field Test Study.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. Book a demo to learn about its engagement, feedback, analytics, and self-service features.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

Mind the Product

MAY 2, 2019

It means taking a creative approach with your research tools you use, as one of our recent projects illustrates. We’ve also learned about how to get feedback on voice experiences when testing with children. We asked the children to review the cards to familiarize themselves with the images. Our Assignment. Key Take-aways.

Research Software 144

Research Software Feedback Software User Testing Product Research 144

UX Planet

JANUARY 9, 2024

That’s the power of online questionnaires, a tool embraced by businesses all across the globe to collect valuable insights and drive decision-making. This survey aims to understand the user’s experiences, opinions, and judgments regarding the accessibility features of various LMS platforms. How do you filter effectively?

Product Research 98

Product Research Research Software User Testing Feedback Software 98

ProductPlan

JUNE 1, 2023

Feedback from sales and support is the source 26% of the time, and the competition inspires new features for 16% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Roman Pichler

JANUARY 7, 2020

But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. The development progress may not be as fast as anticipated, for instance, or one of the technologies may not work as expected. Carry out this exercise together with the development team.

Technical Review 231

Technical Review Customer Experience Systems Review Feedback Software 231

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. From this exercise, our goal is to understand how close AI is to automating the PM role, and what task areas are most likely to be delegated first. We’ll first present the task and the two solutions (one AI, one human).

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 76

Data Visualization User Testing Analytic Tools Customer Feedback 76

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! Thanks to that communication across various channels, like in-app messages, marketing materials, support resources, or social media, is consistent and aligned. In-app surveys to inform message mapping. This is one of the questions we answer in this article.

Messaging 72

Messaging User Testing Research Software Analytic Tools 72

The Product Coalition

JULY 20, 2022

The factories are leaving due to lack of educated workforce. I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. You strap some balloons to a catapult that spits fire.

Feedback Software 130

Feedback Software Product Research Product Management Product Manager 130

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. ” digital economy. Field Test Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

UX Planet

JANUARY 9, 2024

Myth #2: Creativity is a solo act History has done a bad job when it comes to crediting breakthrough inventions and striking creative works to a single individual, greatly neglecting any support systems or collaboration that influenced these great minds. Focus on feedback that challenges rather than reinforces our perspectives.

Research Software 98

Research Software Feedback Software Product Research User Testing 98

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead. That has always been a challenge.

Agile 84

Agile Reporting Tools Feedback Software Systems Review 84