Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

FEBRUARY 7, 2017

From focus groups to customer service feedback to analytics to surveys to personal experience, product teams swim in an ocean of information coming from various functional teams. But synthesising information into insight is an art form and an exercise in restraint. User Experience teams often use user interviews to test and explore.

Customer Feedback 84

Customer Feedback User Testing Data Visualization Customer Experience 84

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. It’s a new style of distribution for Mac apps.

User Testing 155

User Testing Customer Feedback Customer Experience Data Visualization 155

Usersnap

JANUARY 12, 2022

Product surveys are one of the most useful ways of getting customer feedback from a large pool of customers for better insights. When writing product testing survey questions, they should be thoughtfully crafted to ensure an unbiased response for accuracy and verifiability. How to Write a Successful Feedback Survey.

Data Visualization 59

Data Visualization Product Research Customer Feedback User Testing 59

Userpilot

SEPTEMBER 20, 2024

Quantitative data analysis vs. qualitative data analysis Quantitative and qualitative data analyses have different objectives and use different data types, methods, and tools to achieve them. The aim of quantitative research is to illustrate objectively what happens inside the product, while qualitative research focuses on the why.

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Arkenea

AUGUST 16, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 52

User Testing Research Software Feedback Software Development 52

Arkenea

AUGUST 15, 2024

Fitness tracker app development can make millions for any healthcare software development company. User penetration for fitness apps is expected to hit 13.21 There’s so much to gain in the fitness sector, but how to go start building a fitness tracker app? The app can help to scale irrespective of the location.

User Testing 40

User Testing Research Software Feedback Software Development 40

UX Studio

APRIL 25, 2019

It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. Takeaways on branding research. Human minds amaze me.

User Testing 74

User Testing Product Research Research Software Branding 74

Nulab

SEPTEMBER 22, 2021

It’s one of the most important decisions you can make and will form the foundation of your marketing strategy — so it’s important to give it plenty of care and attention. In fact, you shouldn’t enter the market until you’ve figured it out — so this bit should come before anything else. Define your market size.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

UX Planet

SEPTEMBER 14, 2024

Discover how to enhance user experiences by leveraging quantitative research, usability testing, and A/B testing to make informed, data-driven design decisions that lead to measurable results. These tools enable you to collect feedback and use that data to refine your product’s design and functionality.

Data Visualization 73

Data Visualization User Testing Product Research Research Software 73

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume.

Data Visualization 84

Data Visualization Analytic Tools Technical Advisors User Testing 84

Userpilot

JULY 8, 2021

Product management guides the development of a product at the intersection of technology, UX, and business. A product manager usually sits at the intersection of technology, UX, and business and is responsible for representing the voice of the customer. Project management skills with respect to software development practices (e.g.

User Testing 59

User Testing Research Software Analytic Tools Feedback Software 59

The Product Coalition

OCTOBER 7, 2020

Typical qualitative data sources might include: App/Play store reviews Press and PR Interview transcripts Beta tester feedback Survey and interview questions Customer service feedback Qualitative data is useful because it captures things that the numbers can’t tell you, and fills in some vital gaps.

Data Visualization 69

Data Visualization User Testing Product Research Customer Experience 69

The Product Coalition

JUNE 4, 2016

Product owner is responsible for the module of product (complex one) or the whole product (simple one) from idea to launch, and after launch feedback gathering and further iteration. Step 2: Play around in the real database and find solutions by yourself [link] : 3W school is a very good place to find quick guidance.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

PMLesson's Ace the PM Interview

MAY 19, 2020

They work hand-in-hand with others in marketing to create campaigns to drive product adoption, brand love, and product engagement. It's important to be able to think outside of the box - whether it's for building creative assets for a marketing campaign or to give feedback during the product design process.

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. This article introduces various concept tests, shows you how to conduct them, and discusses ways to collect user feedback to gain actionable insights. Consider using AI for qualitative feedback analysis.

User Testing 82

User Testing Product Research Feedback Software Analytic Tools 82

The Product Coalition

MARCH 3, 2019

This is how Agile is supposed to work, gathering information about the efficacy of a solution and adjusting accordingly. In Waterfall, this sort of “scope creep” often spawns a meeting or three, but in agile it’s all too easy to continue on the fast pace of ceremonies, planning, testing, etc.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Userpilot

NOVEMBER 5, 2022

How can product managers use it to test assumptions and uncover opportunities? Using Discovery to Test Assumptions and Uncover Opportunities by Susan Stavitzki. To avoid wasting time and money on developing features based on flawed assumptions, always test them. Using Customer Discovery to Test Assumptions.

Product Research 90

Product Research User Testing Customer Feedback Customer Experience 90

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! The process involves researching the target audience’s problems, needs, and motivations, and creating user personas representing key customer segments. In-app surveys to inform message mapping. This is one of the questions we answer in this article.

Messaging 71

Messaging User Testing Research Software Analytic Tools 71

Userpilot

MARCH 4, 2021

In-app survey questions can be one of the most effective tools when running product research. We’ve put together a quick guide for you, including best practices, desired outcomes, and examples of questions you must ask your users in-app to help various teams. Benefits of In-App Survey Questions. Table of Contents.

Product Research 105

Product Research User Testing Feedback Software Research Software 105

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. How well is the solution doing in all of those categories?

User Testing 106

User Testing Product Research Research Software Data Visualization 106

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

The Product HQ

FEBRUARY 6, 2023

On the other hand, this question also serves as a solid introductory exercise for candidates that allows recruiters to then segway into other facets of product management worth questioning. After all, it is pointless to build a product if it doesn’t provide real solutions to the pain points of end users.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. I felt like, okay, if we only use the same process we had at Contentful and we’re using the same thing at Doodle, by involving everyone, talking to people and trying to get them on board and get their feedback.

Product Research 226

Product Research User Testing Data Visualization Research Software 226

The Product HQ

JUNE 1, 2024

Good communication skills also involve conducting market research and interpreting key performance indicators to drive strategic thinking. This skill helps in fostering a collaborative environment and is critical for bridging the gap between technical expertise and market demands.

User Testing 52

User Testing Data Visualization Product Research Product Management 52

ProductPlan

APRIL 25, 2023

This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. They spend much of their time socializing and communicating findings from the field and their research to internal stakeholders.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product Coalition

OCTOBER 8, 2018

In simple words, with the help of the product management, you can collect and develop new ideas to solve the existing problems in the market and discover new opportunities and can stand out of the crowd. Well, roadmapping is a communication tool that helps to communicate where you are, where are you heading, and how you expect to accomplish.

Startups 60

Startups User Testing Customer Feedback Product Management 60

Userpilot

MAY 29, 2024

Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products. Design a product in 7 steps: Carry out market research and generate ideas to help you stand out.

Data Visualization 86

Data Visualization Research Software Feedback Software Analytic Tools 86