Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Systems enablement. Configure Gainsight – Caitlin owns set up and testing within Gainsight.

Analytic Tools 52

Analytic Tools User Testing Reporting Tools Data Visualization 52

Mind the Product

DECEMBER 8, 2017

For example, if you don’t need a fully submersible waterproof solution and a showerproof solution will work, use the latter. By defining these early in the development process, a product designer can advise you on how to hit your targets, as well as point out things to avoid.

Technical Advisors 73

Technical Advisors Customer Experience Certifications Wireless 73

Usersnap

FEBRUARY 19, 2019

It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Due to this disruption, traditional ways of innovation are insufficient.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, we were conducting A/B tests, but the metrics were not behavioral, which presented an issue. For example, we were trying to understand how our conversion rates looked based on launching a homepage test.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Modus Create

MAY 11, 2020

Let’s take an example, innovation , one of the most buzzified words in business. For example, blend a small team of internal employees and external consultants and let them use digital tools of their choice, see what’s happening and which are the possible security threats. Maybe there are not so many; maybe they can be mitigated.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Employee onboarding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, we were conducting A/B tests, but the metrics were not behavioral, which presented an issue. For example, we were trying to understand how our conversion rates looked based on launching a homepage test.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies.

User Testing 104

User Testing Framework Feedback Software Onboarding KPIs 104

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. Team up with the user experience people and run, for example, user journey or user story mapping workshops. How do you deal with that?

Product Research 100

Product Research Technical Advisors Customer Experience User Testing 100

Mixpanel

MAY 5, 2021

He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. We’ll cover why in the next section, after reviewing examples. Your product process is missing some steps. Strategic alignment.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. They had spent a lot of time choosing the technological stack and discussing technical solutions with outside consultants.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Providing more and more value over time, along a clearly-defined customer lifecycle journey – like this: The system you build to gain a greater efficiency in pushing your users down the user journey is called a flywheel.

Analytic Tools 102

Analytic Tools Feedback Software User Testing Data Visualization 102

eG Innovations

JULY 2, 2021

For example, to simulate a user logging into a Citrix session and then interacting with a web app or a SaaS product. to test the entire service delivery chain. Can this monitoring tool be used as an administrative tool, for example, with built-in commands or by adding customized scripts?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Providing more and more value over time, along a clearly-defined customer lifecycle journey – like this: The system you build to gain a greater efficiency in pushing your users down the user journey is called a flywheel.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 It also lacks quite a few of the features Userpilot has : limited styling; fewer UI elements (no checklists, for example); and limited contextual trigger options. Few customer success managers are also developers.

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Data Visualization 86

Userpilot

JANUARY 5, 2022

In this example, Ahrefs uses a tooltip to point out a secondary product feature to a user who’s been on the platform for several months already. Looking at the above example from Kontentino , there are several best practices that we can highlight: There’s a smiley, friendly photo of a customer-facing employee. Product tour.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. to test the entire service delivery chain. Can I use System Center Operation Manager (SCOM) for Citrix monitoring? So, I’ve compiled, enhanced, and answered a fuller set of questions below.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Userpilot

AUGUST 12, 2024

Marty Cagan’s book, TRANSFORMED , provides strategies and real-world examples for shifting to an agile, innovative product operating model. Then, he founded the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising, and coaching.

Feedback Software 89

Feedback Software Analytic Tools Research Software Product Research 89