Product Talk

NOVEMBER 6, 2024

Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc. Let’s take a closer look at a few specific examples of how she defined outcomes for the companies she was interviewing with. Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform.

Product Research 170

Product Research Research Software Feedback Software User Testing 170

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Think about the impact that racism has already had in tech. Know the scope of the issue.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 57

Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

NOVEMBER 7, 2024

For example, a demo for new users might focus on basic features and onboarding, while a demo for experienced users might showcase advanced functionalities and use cases. Tap into existing resources : Review recordings of sales calls, customer support interactions , marketing materials, and product documentation. Focus on “Aha!

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. For example, can it be effectively marketed, sold, and serviced? Can the product be successfully offered?

Product Research 357

Product Research Feedback Software Research Software User Testing 357

The Product Coalition

OCTOBER 16, 2024

The SpaceX Raptor engines are a great example. We were now reviewing the features to be sunset, and the teams to work on them. I’ve also found it helps to show the positive impact on other teams — customer implementation, for example. It was a big and risky commitment, as no one likes to work on ‘clean-up’ duty. Let’s face it.

Roadmap 118

Roadmap Onboarding KPIs User Testing Customer Experience 118

Roman Pichler

SEPTEMBER 11, 2023

For example, the marketer must be able to create the right marketing strategy for the product. The specific tasks the coach should carry out include helping the team members collaborate, for example, by using a Kanban board, facilitating meetings, and removing blockers and impediments. [2] This shows how important the role is.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate.

Feedback Software 264

Feedback Software Data Visualization Analytic Tools Research Software 264

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 146

Feedback Software Reporting Tools Software Developers Software Development 146

Userpilot

MARCH 30, 2025

For example, if you recently launched your mobile application and are focused on driving engagement, youll want to track app engagement metrics like DAU/MAU and feature adoption. Heres an example of tracking only user onboarding KPIs : Try Userpilot. Create in-app announcements code-free with Userpilot.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . An example would be one of your servers running at 100% CPU.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Innovation Educators

MARCH 29, 2021

Second, he is also the co-founder of Product Collective and the co-organizer of INDUSTRY, the conference for software product managers. 10:08] What’s an example of Jobs-to-be-Done? Then spend 30 minutes in a post-session, reviewing while the interview is still fresh in your mind. Our guest is Mike Belsito.

Entertainment 372

Entertainment Naming Software Review Customer Feedback 372

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Roman Pichler

MAY 3, 2023

This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used. But you should take an interest in software technology, and you should have a basic understanding of how your product is currently built.

Research Software 251

Research Software Technical Review Technology Product Research 251

Roman Pichler

JANUARY 22, 2024

Figure 1: The Product Portfolio and Product Strategy Using Microsoft Office as an Example In Figure 1, the strategies of the individual products—Word, PowerPoint, and Excel—implement the Office strategy. Another example is YouTube, which is available in three variants—standard, premium, and kids.

Weak Development Team 269

Weak Development Team Strategy Software Review Vision 269

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Here are seven of the best advertising campaign examples in SaaS: 1. Here are seven product marketing examples to inspire your next product advertisement campaign.

Feedback Software 105

Feedback Software Analytic Tools Advertising Research Software 105

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. 5 Fullstory session reviews. Now, scaling your team and inviting team members with Heap is challenging due to its steep learning curve and the lack of detailed features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. See the example in the template.

Product Research 128

Product Research Research Software Data Visualization Reporting Tools 128

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. For example, are new users exploring core functions or just the basics? For example, welcome surveys for gathering information on user JTBD.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Talk

JULY 17, 2024

For example, we might want to increase engagement, but not yet be sure how to measure engagement. For example, Slack has a number of integrations. Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected.

Product Research 301

Product Research Onboarding KPIs Data Visualization Customer Experience 301

Userpilot

NOVEMBER 28, 2024

All you need to do is to head to the documentation and copy-paste one line of code. For example, you can watch the specific sessions of individual users who are dropping off right from the funnel chart. Installing it is a simple process and only requires that you have Mixpanel’s client-side SDK installed in your app. Mixpanel pricing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Product Innovation Educators

JULY 15, 2024

For software and SaaS products, development and lifecycle management often overlap. For example, a software product’s lifecycle might be quite different from a medical device’s lifecycle. In regulated industries like healthcare, the product lifecycle often faces more constraints due to rules and regulations.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Userpilot

JULY 8, 2024

Achieving statistical significance by calculating the correct sample size and collecting sufficient data to prove the difference in performance is not due to random chance. Some examples of A/B testing in SaaS can include: Testing different upsell prompts to identify which prompt drives more user upgrades and increases conversion rates.

Analytic Tools 109

Analytic Tools Data Visualization User Testing Product Research 109

Userpilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Eight detailed persona examples to inspire your user research. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 105

User Testing Research Software Data Visualization Feedback Software 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

JANUARY 12, 2022

A recent example is Team vs Slack. This is made possible due to huge working capital and its integrated bundle of products e.g These are examples of some niche segments with unique use cases. This overall strategy needs thorough due diligence, legal, financial, valuation and negotiation [High Effort][High Impact].

Research Software 176

Research Software Technical Review Strategy Product Research 176

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. This might be an exception to our “run less software” philosophy, but we were determined that it should never feel like it. In Intercom, we believe that shipping is our company’s heartbeat. We wanted it to feel seamless and invisible.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249