Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 68

Data Visualization Analytic Tools Events Feedback Software 68

Userpilot

JUNE 4, 2024

Triggering post-event survey questions can significantly boost your response rates and the quality of your user feedback. Let’s explore some post-event survey examples and then explain how you can do it as well! TL;DR Post-event surveys are relevant to the experience that your users are having at the moment.

Feedback Software 79

Feedback Software Analytic Tools Product Research Events 79

eG Innovations

MARCH 9, 2023

includes significant enhancements to our support for Citrix VDI and VDA monitoring allowing administrators to proactively monitor their Linux digital workspaces and the user experience alongside and more comparably to their Windows workspaces. Linux allows multiple users to login and work in a console way. eG Enterprise v7.2

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your event tracking needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 30, 2024

Wondering how to properly measure user experience and what metrics to track? Let’s explore what the user experience is, the types of metrics you can use, and how to measure them to improve product engagement. The user experience involves every feeling, process, and result that a user gets when interacting with a product.

Customer Experience 52

Customer Experience Data Visualization Onboarding KPIs User Experience 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Imaginary Cloud - Design

SEPTEMBER 17, 2020

It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? Remember that default models’ training data cuts off in 2021, so they may not have knowledge of current events.

ChatGPT 119

ChatGPT Customer Experience Research Software Artificial Inteligence 119

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

Customer Experience 92

Customer Experience User Testing User Experience Customer Feedback 92

Userpilot

FEBRUARY 25, 2022

Want to improve your user experience metrics to make your SaaS business successful? User experience is key to keeping your customers engaged and happy. It begins with the first-ever interaction a user has with your product and continues throughout the user journey until they decide to leave.

Customer Experience 91

Customer Experience Feedback Software Onboarding KPIs Analytic Tools 91

The Product Coalition

APRIL 28, 2020

When it comes to designing a user interface for software applications, this variance in people’s preferences poses a huge challenge. The moment we talk about maximising the user experience with a software product, there are 3 words that do the rounds?—?customization, A one-size-fits-all approach does not work.

Customer Experience 80

Customer Experience User Experience Analytic Tools User Testing 80

Userpilot

NOVEMBER 27, 2023

Looking for a good event tracking tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 79

Customer Experience User Testing Analytic Tools Feedback Software 79

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. Ask customers to rate how they feel about their experience with feature X and remove the friction if spotted. Conclusion.

Data Visualization 88

Data Visualization Customer Feedback User Testing Customer Experience 88

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Event trend analytics in Userpilot.

Analytic Tools 82

Analytic Tools Feedback Software Customer Experience User Testing 82

Intercom, Inc.

OCTOBER 13, 2022

That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event. What follows is a lightly edited transcript of the event. Paul Adams: Hey, everybody.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

eG Innovations

FEBRUARY 5, 2020

The ability to proactively test the user experience would go a long way for being able to ensure application stability and performance around the clock. Here is the breakdown: First step was to log into the two possible servers in question and research the event logs for any indication of failure. Web-application Down.

Customer Experience 90

Customer Experience User Experience User Testing Reporting Tools 90

Userzoom

JULY 3, 2019

We’re proud to present Paul Boag, User Experience Strategist and author of User Experience Revolution, and his talk ‘How to Work Collaboratively on the User Experience’. However if you want early access to all seven videos from the event, you can sign-up to view them right now! Access videos.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Modus Create

DECEMBER 30, 2020

This article will explain how event sourcing and CQRS can help you build an asynchronous, distributed application. Event Sourcing. Event sourcing is, according to Martin Fowler: “Capture all changes to an application state as a sequence of events.” ” Event sourcing can be done synchronously, for sure.

Events 52

Events Data Visualization Banking Systems Review 52

Alchemer Mobile

NOVEMBER 1, 2024

They also present a valuable opportunity to collect user feedback on a range of topics, from brand sentiment to user experience, using mobile app surveys. To further optimize and improve the mobile user experience, tailor questions based on user behavior or app activity. Personalize your mobile app surveys.

Feedback Software 130

Feedback Software Product Research User Testing Customer Experience 130

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Click ‘Data’ on the left-side menu and choose ‘Events.’

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Mixpanel

MARCH 16, 2022

But tables don’t necessarily provide the deepest insights when it comes to product (or most any other type) of analytics— events do. What’s event-based data? Why tabular data can also be events data. The words “tabular” and “events” don’t describe the nature of the data—they describe how we are organizing and using it.

Data Visualization 52

Data Visualization Events Analytic Tools Customer Feedback 52

Revulytics

AUGUST 28, 2018

Metallica’s data-driven, customer-centric approach can be applied to pretty much any industry that seeks to further engage its users through more relevant and meaningful virtual and in-person events. Putting on live, national and global events is expensive. The same strategy can also be applied for digital events like webinars.

Data Visualization 80

Data Visualization Events Analytic Tools Reporting Tools 80

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

AUGUST 19, 2024

We’ll also introduce you to a compelling no-code alternative that could offer more value for money and transform your product analytics and user engagement efforts. TL;DR PostHog autocapture automatically records frontend events on your website or application without manually adding a tracking code for every interaction.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Embedded Analytics 91

Userpilot

AUGUST 18, 2024

Incorporating tracking tools into your business allows you to increase product engagement , optimize costs, design more personalized user experiences, and increase revenue. Here, we explore 9 different click tracker tools you can use to see how users behave in your product when you’re not looking. Try Userpilot.

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Reporting Tools 74

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Event tracking in Userpilot.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

AUGUST 20, 2024

TL;DR Rage clicks are repeated clicks on a webpage or app element, signaling user frustration due to non-responsiveness. They are user frustration signals that, when addressed, can significantly improve user experience and product performance. Userpilot captures all user actions. Book a demo to find out more!

Data Visualization 78

Data Visualization User Testing Analytic Tools Feedback Software 78

Userpilot

OCTOBER 7, 2024

Also, when users become loyal to your product, you can drive account expansion through upsells and cross-sells and ultimately skyrocket your revenue. Map the customer journey to gain a clear understanding of user interactions You can’t improve the user experience without a clear idea of all customer touchpoints in their journey.

Customer Experience 88

Customer Experience Data Visualization Customer Feedback User Testing 88

Userpilot

AUGUST 27, 2024

Do you sometimes forget to tag critical events needed for your product analysis ? If so, you may enjoy the idea behind Heap Autocapture and how it records user interactions by default. TL;DR Heap Autocapture is a tool for automatically collecting event data from your website. What types of events does Heap Autocapture?

Data Visualization 78

Data Visualization Analytic Tools Software Review Feedback Software 78

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data. Track user behavior with in-app events.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82