Mind the Product

DECEMBER 29, 2016

Ways to improve the user experience was as big a theme in 2016 as ever and in The Experience is the Product , another talk from the San Francisco conference, Peter Merholz spoke about the need to focus on the user experience. But nothing beats partnership for synergy and unexpected brilliance”.

Technical Cofounder 120

Technical Cofounder Data Visualization Feedback Software User Testing 120

Mixpanel

APRIL 7, 2022

“User friction” is an industry term that refers to various kinds of pain points that arise when a user engages with a web app, mobile app, or some other kind of digital product. Bad user experience (UX) design is a big source of user friction, but it’s not the whole story. Leverage gamification principles.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Most podcast producers are creating entertainment-focused, general interest content that appeals to a wide audience, likely because of their monetization model, which is primarily ad-supported.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Most podcast producers are creating entertainment-focused, general interest content that appeals to a wide audience, likely because of their monetization model, which is primarily ad-supported.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40