Mixpanel

APRIL 7, 2022

Even when wait times can’t be reduced with better performance, you can still use psychology by turning waits into sources of entertainment with animations, surprises, or even humor. Gamification is not just for games and entertainment-focused apps. That starts with hiring seasoned experts, even if only for review of more junior work.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Based on our conversations, lag in monetization isn’t due to lack of efficacy of ads. But what to call it? Audioblogging? Podcasting? Limitations of podcast advertising. Vertical consumer audio apps.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Based on our conversations, lag in monetization isn’t due to lack of efficacy of ads. But what to call it? Audioblogging? Podcasting? Limitations of podcast advertising. Vertical consumer audio apps.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40