Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services.

Product Research 225

Product Research Customer Experience Feedback Software Research Software 225

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 139

Generative AI Feedback Software Research Software User Testing 139

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. She joined us on the podcast to talk [.]

Product Research 146

Product Research User Testing Research Software Customer Experience 146

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. He is the Global Manager External Alliances Research and Advanced Engineering at Ford Motor Company. It has to be a win-win at the alliance level.

Research Software 168

Research Software Analytic Tools Technical Review Product Research 168

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools 80

Analytic Tools Research Software Software Developers Software Development 80

Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Userpilot is a product growth platform that you can use to collect feedback , analyze user behavior in-app , and design onboarding experiences. Book the demo to see how you can use it for dogfooding in your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Intercom, Inc.

DECEMBER 21, 2021

As always, thanks for reading and listening to our stories – we wish you all the very best over the holidays, and look forward to keeping you entertained and informed as we embark on the next chapter of this great adventure. You can’t always get what you quant: Bringing numbers to life through user research. Zara Burke , Lead Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.

Analytic Tools 200

Analytic Tools Research Software User Testing Customer Experience 200

Roman Pichler

NOVEMBER 12, 2019

The technical complexities were greater than anticipated and the development progress was slower than forecasted. Compare this example with a different one: I was working for a large technology company, tasked with helping develop a new digital product. Probably an entertainer third,” says David Brent in the original Office series.

Weak Development Team 206

Weak Development Team Customer Experience Technical Review Product Research 206

Roman Pichler

NOVEMBER 12, 2019

The technical complexities were greater than anticipated and the development progress was slower than forecasted. Compare this example with a different one: I was working for a large technology company, tasked with helping develop a new digital product. Probably an entertainer third,” says David Brent in the original Office series.

Weak Development Team 206

Weak Development Team Customer Experience Technical Review Product Research 206

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. Lili: My work focuses on AI tools, so that’s speech, language, vision, knowledge, search.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

The Product Coalition

FEBRUARY 22, 2023

Although the Web3 realm has other elements, such as cryptos, decentralized finance (DeFi), metaverses, and hardcore blockchain solutions, the market scope for non-fungible tokens is comparatively higher this year. As a business, you should fix the niches you will sell in your NFT marketplace platform.

Research Software 138

Research Software Technical Review Customer Experience User Testing 138

Mind the Product

AUGUST 11, 2020

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech in. Quotes of the Episode.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

Alchemer Mobile

JUNE 15, 2024

Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. While it’s great that the public is seeing opportunity and practical uses for AI, not all AI tools are ready for commercial use. It’s no wonder.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Mind the Product

DECEMBER 14, 2017

I was recently on a long haul flight and ended up whiling away my time watching random shows on the in-flight system. For example, Metacritic , the ratings website that hands out scores out of 100 based on weighted critic review scores, scores famous shows such as The Big Bang Theory and 2 Broke Girls at merely 57 and 66 respectively.

B2B 145

B2B Research Software User Testing Automotive 145

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. So for this report, we evaluated over 1,000 apps.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Modus Create

FEBRUARY 16, 2022

This is primarily due to increased departmental silos, making it difficult to strategize cross-functional digital initiatives. As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams. In today’s world, every company is a technology company.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 79

Data Visualization Research Software Reporting Tools Analytic Tools 79

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

The Product Coalition

JANUARY 24, 2019

Your development team has created a perfect app and one that you hope will be a smash hit on the Google Play and Apple App Store. There are millions of apps free to download. Fortunately, social media is a great way to increase app installs. Nearly 78% of companies use paid ads to market apps.

Research Software 85

Research Software Customer Experience Technical Review Download 85

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

JUNE 25, 2023

Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. The Lean Startup provides principles for continuous innovation and validated learning in the fast-paced and disruptive SaaS space. Author: Marty Cagan & Chris Jones Reviews: Amazon 4.6/5,

Books 98

Books Analytic Tools Data Visualization Product Research 98

The Product Coalition

JANUARY 11, 2024

To carry out our mission, coalition founder Jay Stansell determined that our top objective for ProductCoalition.com is to provide a platform for product people to report and share stories about work activities, research, and insights to the broader product management community.

Reporting Tools 133

Reporting Tools Education Research Software Construction 133

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

The Product Coalition

MAY 9, 2020

If you don’t do your research, and understand how your product fits into the market (see what we did there?) The Amazon Fire Phone (2014) In the early to mid-2010s, it seemed like Amazon really were on fire with their tech offering. Reviews were brutal, causing the company to lose a speculated $170 million. So let’s dive in.

User Testing 79

User Testing Technical Review Product Marketing Product Research 79

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. As a result, we’ve come to depend on Amazon to lighten the load, deliver convenience, entertainment, and satisfaction in just one click. Moreover, they are the go-to for on-demand cloud computing platforms and APIs.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

The Product Coalition

JANUARY 12, 2024

To carry out our mission, coalition founder Jay Stansell determined that our top objective for ProductCoalition.com is to provide a platform for product people to report and share stories about work activities, research, and insights to the broader product management community.

Reporting Tools 115

Reporting Tools Education Research Software Construction 115

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. You now work in tech, but digital products are a relatively new thing.

Research Software 79

Research Software Reporting Tools Customer Experience Software Review 79

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Customer Experience Analytic Tools 84

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Booking Services : Standardized maps are a familiar and widely-used tool users can easily understand/navigate.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

The Product Coalition

DECEMBER 8, 2019

User research, design principles, prototyping, psychology Innovation. Data, analytics, optimization, analytics tools Product delivery. Iterative development, scrum/agile/kanban, product roadmaps, QA Technology. They could be bad solutions or even non-solutions?—?like They are different views of the same system.

Weak Development Team 108

Weak Development Team Development Analytic Tools User Testing 108

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Planet

FEBRUARY 2, 2024

The fundraiser together with the person in charge creates a campaign on a platform aimed at potential donors and then the potential donor will determine their choice to donate or not, then the results of the donation are distributed by the fundraiser and the person in charge/platform. Gamification ?

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52