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I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. Discovery is a team sport. Its not the exclusive domain of product managers. How are we building production-quality software?
I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.
The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.
Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. How do you test to make sure your opportunity is not a solution in disguise? How does an opportunity solution tree connect to a product roadmap?
– to come back on to the podcast and chat about how to make sure that, despite everything that’s going on, you continue to incorporate discovery into your practice. Then there’s the second piece of it: What’s the part of Discovery that’s going to stay stable over time? Customer Discovery.
Pinterest, positioned uniquely as a visual discovery engine, has significant potential to leverage personalization to foster deeper user engagement, retention, andloyalty. Its feedbackloop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown.
Using that information in a way that helps align stakeholders and teams on the path to building great products? The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product. In this episode, sponsored by Amplitude , listen to learn about: * User Research.
In the book, the authors recommend that for any new product idea, we need to consider the monetization potential from the very beginning. Assessing a customer’s willingness to pay is a critical discovery activity that directly ties to our viability assumptions. This I agree with. This I 100% disagree with. Let’s dive in.
Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Building better products. How to work with designers. Sponsor us.
There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.
He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Testing business ideas. Testing Business Ideas, by David Bland and Alex Osterwalder: US , UK , DE.
I’ve been coaching product teams for three years on modern productdiscovery and this single change has had a bigger impact on how teams work than everything else I do with them combined. It all started a few months ago… The Messy Challenge of Modern ProductDiscovery. Or you will be left wanting more.
” Product people hold on to this as a mantra – how else can we defend ourselves from random requests? Nick Christakis research. The Product Experience is hosted by Lily Smith and Randy Silver. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. Black Dog Institute. Talk to us.
These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. Kim Goodwin’s talk: How can we Build Human-Centred Products.
Is product management an art or a science? Holly Hester-Reilly, the founder of H2R Product Science and a former Chemical Engineer, uses her background to apply scientific principles and techniques to product development. Is product management an art or a science? Evidence-based product strategy. Empowered teams.
Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about.
For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. She joined us on the podcast to talk [.]
Media and Entertainment. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals.
We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. One is the idea of your research questions, which is what you’re trying to learn. Here’s an example with streaming entertainment company Netflix.
The best product people are the ones that are insatiably curious, who want to learn more, who want to get better at all aspects of the job. As Head of Product at Founders Factory , a corporate-backed accelerator and incubator for early-stage startups based in London, Seb Sabouné works with founders and teams to become more product led.
In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. When we started this podcast, Teresa was one of the people we simply had to talk to – about this technique, and also about her work as a discovery coach. We weren’t disappointed.
Building generic products. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.
In this short video, I walk through what decision-making looks like in a product trio. If you missed the first video in this series, be sure to check that out first: What’s a product trio? Do product trios really work? What does decision-making really look like in a product trio? What assumptions should they test?
Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. The post Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience appeared first on Mind the Product. Using metrics well. .
A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Roman’s new book is How to Lead in Product Management. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode. Who is Rambo ?
A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.
(MTP’s own James Mayes once commented that waterfall, on the other hand, “is making it up before you even begin” ) What happens if we embrace this, and bring improv techniques into the product development process? Building better products through improvisation. Listen if you’d like to learn more about.
Prior to taking on the role of COO and CPO at Singapore-based financial portal MoneySmart, Nick Ramsay was a strategy consultant and product manager. In the last year, he’s grown the product team there from one to 10 product managers, and has been working on changing the culture and attracting the right kind of talent to his team.
The post Making Decisions That Scale – Julia Whitney on The Product Experience appeared first on Mind the Product. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.
After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it.
Melissa Perri is the product manager’s product manager – she’s able to do the job, explain it, and teach you how to do it better. ’ Great product leaders are in with the leadership team – they’re peers, they are very close to them, they’re a team. Quotes of the Episode.
Customer interviewing is one of the most valuable activities a product team can do. Customer interviewing is one of the most valuable activities a product team can do. Product teams have a variety of research activities they can draw upon when engaging with customers. If you work on a subscription product (e.g.
The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. However, while mobile teams surveyed 37% of their consumers for feedback, only 8% responded (13% overall)—an area for improvement in 2022. Popular phrases.
Integrating product, development and UX effectively. Adrian’s video on Lean Personas at Mind The Product. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.
Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.
All have killed zombies, and entertained us as they did so… but only Lisa did so on stage at London’s ProductTank, giving us practical advice on how to kill off zombie features and products – and why it’s absolutely necessary to do so. The Product Experience is hosted by Lily Smith and Randy Silver.
Tim is Product Director at Iridion, a trainer and coach, a co-organiser of ProductTank Hamburg, a frequent speaker, and the author of Lateral Leadership. The Product Experience is hosted by Lily Smith and Randy Silver. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.
That’s the situation that Simprints found itself in when they decided to treat their hiring process as a product and start iterating. Maximillian Bevan (Director of Product) and Alex Yang (VP of Engineering) joined us to talk about how and why they’ve made these changes. and at conferences across the US and Europe.
She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams. The Product Experience is hosted by Lily Smith and Randy Silver. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.
to run its Product organisation. Ken has also been a keynote speaker, giving inspiring talks at Mind the Product conferences in both London ( 10x not 10% , 2015) and San Francisco ( Please Make Yourself Uncomfortable , 2016). Listen if you’d like to learn more about: When should you hire your first product manager?
The founder and CEO of NYC-based Motivate Design, Mona Patel , first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp’s Product Breakfast Club. She spoke about running a scaling an agency, which was interesting – but what really got us was her unique take on the Discovery process.
One of the tropes we’ve heard again and again is that product people don’t actually build anything. And that idea of being attached to the idea of wanting to win, causes the destructive negative conflict, and instead of productive conflict between ideas, you end up with destructive conflict between individuals.
The post World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience appeared first on Mind the Product. Our first guest is, therefore, Selena Hadzibabic, VP Product at The Knot Worldwide, who was one of those original attendees. ProductTank. *
Lucie McLean started on mobile products before the launch of the iPhone – she once held a phone for an illustration in a BBC article, and as a result, has some of the most famous hands on the internet. John T Gourville, Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption in the Harvard Business Review.
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