UX Planet

FEBRUARY 6, 2025

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Research from neurobiologists Semir Zeki and Tomohiro Ishizu uncovered that aesthetically pleasing art activates the same reward center in our brains as romantic love.

Banking 80

Banking Data Visualization Feedback Software Customer Experience 80

Mind the Product

JANUARY 9, 2019

Thor Mitchell knows his bones – he’s an ex-Google product manager (Maps and Google+ APIs) and was most recently the Chief Product Officer at Crowdcube. Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions.

Product Research 179

Product Research Technical Review Entertainment Leadership 179

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. As product professionals, we need to help position our products in ways that make sense for customers and the organization. As product professionals, we need to help position our products in ways that make sense for customers and the organization.

Branding 256

Branding Data Visualization Magazine Customer Feedback 256

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). That tiny little widget has implications for how someone might use and conceive your product.

Customer Experience 159

Customer Experience Product Research Feedback Software Data Visualization 159

Intercom, Inc.

MAY 14, 2018

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. DemandGen Report – 2017 Content Preferences Survey ). But it’s not just entertainment that people are looking for. Conversion. Ready to up your content marketing game?

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. Why is Mindfulness Beneficial for Product People? Mindfulness provides a number of well-known benefits, such as, improved creativity, productivity, and wellbeing, and it has become popular at companies like Apple, Google, and Nike. Tip #1: Don’t Rush.

Product Manager 230

Product Manager Product Management Customer Experience User Testing 230

Mind the Product

NOVEMBER 12, 2019

Author, advisor, professor, and podcaster Barry O’Reilly joined us on The Product Experience where we learned that he has a lot of sympathy for senior executives. As product people, we have the challenge of embracing this attitude, but also fostering it at all levels of our organisations – managing up, laterally, and down.

Product Research 123

Product Research Entertainment Enterprise Consulting 123

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. Use surveys , interviews, session recordings, and product analytics to gather insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. She has plenty of great stories to tell from those roles, but it’s her time as Chief Product Officer at OKCupid that we wanted to talk about. Women in Product.

Customer Experience 117

Customer Experience Data Visualization Product Research Entertainment 117

UX Planet

JUNE 14, 2024

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. About me I’m a product designer with over 5 years of experience. Recently, I’ve been diving headfirst into product management strategy, and I’m thrilled to share my learnings through the lens of Netflix comments.

Product Research 97

Product Research Product Strategy Feedback Software Research Software 97

Mind the Product

DECEMBER 12, 2019

As product leaders, we understand the value of experimentation. As we build products we develop hypotheses, execute experiments, then evaluate the results to determine what to do. But few product leaders apply this same rigor to their most important product: themselves. 1) You are the Product. My Forks in the Road.

User Testing 144

User Testing Feedback Software Entertainment Product Research 144

Mind the Product

JANUARY 15, 2018

The median product is dying a slow death. If that seems like an overstatement, then the fact of the matter is that if usage rates are declining, a product is probably – not necessarily, but probably – in trouble. You can either try and make changes to your product, or give up on it. Is Usage Actually Down?

Onboarding KPIs 145

Onboarding KPIs Feedback Software Research Software Analytic Tools 145

Intercom, Inc.

DECEMBER 31, 2019

It will take some time to discern just how fundamentally our political and social discourse will be changed by the likes of Facebook and Twitter, but just as with every revolution, it will lead to both positive and negative outcomes, to both delight and disillusionment. Rise of the cloud and SaaS businesses.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Mind the Product

DECEMBER 4, 2018

I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure. I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups.

User Testing 184

User Testing Customer Experience Strategy Product Research 184

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? From here, it was a natural progression to the UX research team at Betsson.

User Testing 96

User Testing Product Research Research Software UX 96

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. In testing you discover situations and scenarios that you hadn’t expected or planned for, he says. .

Analytic Tools 200

Analytic Tools Research Software User Testing Customer Experience 200

freshtrax

JULY 31, 2023

In this article, we will focus on a case study of user interviews and marketing strategies in North America, and introduce the benefits of research in different cultural backgrounds from the perspective of a business producer and a marketer who were involved in the project. for a Japanese entertainment company. Ayaka: Certainly.

User Testing 98

User Testing Product Research Customer Feedback Research Software 98

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 139

Generative AI Feedback Software Research Software User Testing 139

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! TL;DR Customer perception is the impression users have about a brand or product based on their interactions, experiences, and overall satisfaction.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Bistro

DECEMBER 28, 2018

Cloth bench seat, no extended cab, an 8 cylinder engine, and none of the modern amenities (such as adaptive cruise control, lane assist, parking assist, entertainment console, etc. Add to that the fact that production capacity isn’t unlimited. You have X production lines, and they can produce Y cars/trucks each per year.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. Prioritizing Features is Smart Product Development . Device Ecosystems.

User Testing 145

User Testing Development Customer Experience Product Research 145

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. Social Media and Brand Reputation.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

The Product Coalition

FEBRUARY 1, 2021

The Snitch, the Whip, the Bookkeeper, the Six Sigma Black Belt™ Like a job ad for a Scrum Master position, the equivalent for the Product Owner position also reveals excellent insight into an organization’s progress on becoming agile. This certainly avoids promoting the wrong description to prospective candidates.

Customer Experience 167

Customer Experience Advertising Technical Review Agile 167

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence 147

Artificial Inteligence Reporting Tools Feedback Software Research Software 147

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. By 2010, Netflix’s streaming service had grown to over 20 million subscribers ², signaling a seismic shift in the entertainment industry. Let’s walk through the world of Netflix and their journey of streaming innovation.

Analytic Tools 118

Analytic Tools Entertainment Customer Experience Data Visualization 118

The Product Coalition

APRIL 22, 2022

Game elements do more than just entertain users of medical apps. They share their experience of passing the tests, thereby introducing the brand to other people, and expanding the target audience. Each step and regular actions have a positive effect on the state of the body. million in 2019 to $35,982.7 million in 2027.

Healthcare 154

Healthcare User Testing Entertainment Customer Experience 154

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

Research Software 158

Research Software Analytic Tools Product Manager Product Management 158

Mind the Product

DECEMBER 14, 2017

However, as a product manager and a writer, this got me thinking about what went into making these shows. And as I started to read up on sitcom writing I realized there’s a lot that B2B product managers could learn from them. Similarly, when it comes to B2B products it’s important to identify the right metrics to measure.

B2B 145

B2B Research Software User Testing Automotive 145

Userpilot

SEPTEMBER 30, 2024

Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that product communication is clear and coherent across channels, so your audience understands (and trusts) your brand story and values. User persona example. USP intersection.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

The Product Coalition

APRIL 18, 2022

Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. The Chinese giant, Tiktok was the first one to implement the concept of short-form content on its platform.

User Testing 138

User Testing Customer Experience Research Software Entertainment 138

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Mind the Product

APRIL 25, 2017

The role of product management is becoming more and more important inside media companies. The reason is twofold: media companies increasingly need a direct relationship with their audiences through new digital products, and they need to transform their cultures to adapt more quickly to the changing world around them.

Analytic Tools 93

Analytic Tools Product Manager Product Management Data Visualization 93

Intercom, Inc.

AUGUST 20, 2020

Most of the friction we have with our technology and the products we build is because they’re still being built under the conception that the internet is a separate place. The more I did research about writing, the more I figured out that people were having a difficult time reading. The fallout from hyperstimuli.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Intercom, Inc.

DECEMBER 21, 2021

We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. You can’t always get what you quant: Bringing numbers to life through user research. Our key takeaways from Forrester research. Zara Burke , Lead Editor. Anna Murphy , Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

NOVEMBER 26, 2024

Welcome to my newsletter on Substack, exclusively for Product Coalition members. The BCI SaaS Gold Rush has begun I’ll be honest, this has been one of the hardest newsletter topics to research and write. Sure, Grand View Research's latest market analysis gives us the big numbers - $1.9 billion market value, headed to $5.1

Research Software 113

Research Software Marketing Technical Review Software Review 113