Intercom, Inc.

DECEMBER 31, 2019

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

UX Planet

FEBRUARY 6, 2025

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. When applied to product design and marketing, this understanding helps designers build experiences that spark motivation, curiosity, and emotional gratification.

Banking 80

Banking Data Visualization Feedback Software Customer Experience 80

Userpilot

MARCH 28, 2022

Content marketing vs product marketing? The goal of any marketing strategy is to attract and convert members of your target market into paying customers. But what is the difference between content and product marketing ? The advantages of both marketing strategies. What is content marketing?

Product Marketing 98

Product Marketing Marketing Research Software Feedback Software 98

Alchemer Mobile

DECEMBER 8, 2022

Media/Entertainment. When someone gives feedback (whether negative or positive), it’s critical to follow up. An example would be sending an app store Ratings Prompt so they’ll leave you a high rating and positive review. This tells us a few things. Win back unhappy customers in the winter months.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

The Product Bistro

DECEMBER 28, 2018

Cloth bench seat, no extended cab, an 8 cylinder engine, and none of the modern amenities (such as adaptive cruise control, lane assist, parking assist, entertainment console, etc. There may be a market there, but at that price point, there isn’t any loyalty to the bigger brand, and that isn’t in Ford’s best interest.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Intercom, Inc.

APRIL 6, 2020

With so many of us looking for positive outlets for our increased time at home at the moment, we hope these articles can be helpful again. It’s an honest and entertaining talk that anyone who manages people will benefit from. They may even prove a small distraction from what can seem like universally bad news right now.

User Testing 181

User Testing Customer Feedback Entertainment Management 181

The Product Coalition

APRIL 22, 2022

Therefore, healthcare apps appearing on the market need to be unique, useful, or unusual. The healthcare gamification market is expected to grow from $3,072.5 Game elements do more than just entertain users of medical apps. Each step and regular actions have a positive effect on the state of the body. million in 2027.

Healthcare 154

Healthcare User Testing Entertainment Customer Experience 154

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

Analytic Tools 118

Analytic Tools Entertainment Customer Experience Data Visualization 118

Mind the Product

DECEMBER 12, 2019

We need to experiment with how to package and position ourselves, to form career hypotheses, and then build feedback systems to evaluate our career progress. Take a moment to position yourself as a product leader, using the simple model below. I could not position myself so clearly 20 years ago. Marketing vs Product vs CEO.

User Testing 143

User Testing Feedback Software Entertainment Product Research 143

Roman Pichler

OCTOBER 21, 2016

There are two main reasons for this: First, we have a demanding, multi-faceted job that requires us to carry out diverse tasks—from shaping the product strategy, providing input to the marketing collateral, analysing user data, to crafting user stories together with the development team. Tip #5: Be Positive. Tip #3: Take Proper Breaks.

Product Management 230

Product Management Product Manager Customer Experience User Testing 230

Mind the Product

MARCH 14, 2019

You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. If they have to jump through several verification hoops to set up their account, keeping them entertained during this process can be make or break. Illustrations Could Give you a Free PR and Marketing Boost.

Customer Satisfaction 185

Customer Satisfaction User Testing Banking Customer Experience 185

The Product Coalition

APRIL 18, 2022

Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. The fact that they market it as something that is done for the viewers makes it even more interesting.

User Testing 138

User Testing Customer Experience Research Software Entertainment 138

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. It might have implications for how that product is positioned in the market.

Customer Experience 156

Customer Experience Product Research Feedback Software Data Visualization 156

The Product Coalition

JANUARY 9, 2023

Or what if your beloved entertainment space offered you a PM role to represent content creators? But here’s the thing — the more closer you are to the core of AI, the better your position. the machine learning market by itself will garner a projected $106 billion USD by 2030. Has a projected long-term positive growth rate.

Artificial Inteligence 135

Artificial Inteligence Telecommunications Product Manager Product Management 135

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. Blog articles, podcasts, ebooks, and videos have been the bread and butter for content marketers for a long time now.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

The Product Coalition

DECEMBER 11, 2020

Chatter online was cautiously positive, with many projecting a tough fight in a space already dominated by big name brands, but Quibi was armed with many reasons to be optimistic. Some analysts have posited that influencer marketing is much more impactful with Quibi’s target market than Hollywood A-listers.

Reporting Tools 166

Reporting Tools Download User Testing Naming 166

Mind the Product

JANUARY 14, 2019

Even if customers aren’t asking for a feature, the market may still be moving in that direction. Early in a startup’s life, you are likely to be largely entertaining customers who buy in to a company’s vision. For example, when Amazon came out with its public cloud platform AWS, that didn’t stop Microsoft from launching Azure.

Enterprise 168

Enterprise Customer Feedback Data Visualization User Testing 168

Product Talk

DECEMBER 6, 2023

In my book Continuous Discovery Habits , I distinguished between three types of outcomes : Business outcomes measure the health of the business and are typically financial metrics like grow revenue, increase market share, or reduce churn. Opportunities expose gaps in the market where we can immediately create value for our customers.

Data Visualization 316

Data Visualization Product Research Analytic Tools Research Software 316

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. What is SaaS product marketing?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. Why is Designing for Emotion so Important?

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Mind the Product

DECEMBER 14, 2017

Was the formulaic writing and bland comedy a result of bad writing or was the program, more interestingly, a measured approach to a specific market? Product managers often stress over the wrong numbers as they try to make the perfect product for the wrong market. Identify the Metrics That Matter.

B2B 144

B2B Research Software User Testing Automotive 144

Intercom, Inc.

AUGUST 20, 2020

Most people drive when they’re listening to podcasts, or they’re working out, or they’re doing something to entertain the eyes, which takes the burden off of the person who is making the audio, because that burden then goes to the listener. Design and marketing for human nature. The fallout from hyperstimuli.

Research Software 243

Research Software Technology Telecommunications User Testing 243

The Product Coalition

SEPTEMBER 9, 2021

Your favorite annual marketing conference, entertainment show, fitness class and educational course, all hinged on platforms and toolkits that brought these (formerly) real-life experiences right to your digital device. we had to first identify the gap in the market we wanted to bridge.

Reporting Tools 120

Reporting Tools Feedback Software Customer Communications Customer Experience 120

The Accidental Product Manager

MARCH 21, 2022

The next big market for games will be on mobile phones Image Credit: Vain Shame. At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. However, a major new market is starting to open up for these product manages: mobile gaming.

Product Manager 123

Product Manager Product Management Systems Review Technical Review 123

The Accidental Product Manager

OCTOBER 1, 2018

Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. Their share of the video rental / sales market has started to slip because of changing customer needs and new competitors.

Marketing 72

Marketing Product Manager Product Management Entertainment 72

Userpilot

MARCH 24, 2025

Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Microsoft is looking for someone with an abundance of positive energy, empathy, and kindness, in addition to being highly effective. She seeks opportunities in mobile games, interactive entertainment, and data-driven product management.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

freshtrax

APRIL 18, 2019

Influencer marketing plays an integral part in many companies’ marketing strategy and there is no exception for the Japanese market. Influencer marketing is pretty big in Japan but the rules are quite different from the ones in the U.S. Japan is positioned 49th in EF English Proficiency Index. The Language Barrier.

User Testing 85

User Testing Research Software Marketing Customer Feedback 85

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. It operates more than 160 websites that sell premium products across 140 markets. Prior to TransferWise Nilan was VP of Growth at HouseTrip, in charge of scaling the company’s growth in the European market.

Analytic Tools 149

Analytic Tools Research Software Data Visualization Government 149

Product Talk

AUGUST 10, 2016

I still saw teams entertaining solutions that weren’t connected to the opportunities they were finding through generative research. But to the grandmasters, they were able to understand what moves led to this position and were able to cycle through next moves and their potential outcomes. Are you always entertaining new solutions?

Research Software 252

Research Software Product Research User Testing Customer Experience 252

Mind the Product

MAY 9, 2017

She has over 15 years experience building world-class products for global brands such as American Express, Kaplan, Sony Entertainment, Financial Times, IBM, and JPMorgan. This “want” is essential to the viability and sustainability of any product on the market.

User Testing 144

User Testing Development Customer Experience Product Research 144

The Product Coalition

SEPTEMBER 19, 2022

Especially as the series was positioned as full-fledge electronics. The products having some type of transparent window and giving a look into the mechanics also made it playful and fun to have (I guess we were pretty much easily entertained). My first Sony products were robust and pretty much kid-destruction-powers proof.

Branding 152

Branding Customer Experience Entertainment Definition 152

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline.

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Intercom, Inc.

DECEMBER 21, 2021

We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. Even more than a good pun, though, I love how customer research is embedded into the very fabric of how we build, market, and sell Intercom. Zara Burke , Lead Editor. Thoughts on innovation.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Mind the Product

JANUARY 15, 2018

The 2017 Mixpanel Product Benchmarks Report showed that Average Daily Active User (ADAU) growth, in which active users are defined as “active” if they perform any action in a product, was actually negative in two of the four categories we measured: SaaS and media & entertainment. Does our marketing or messaging need new positioning?

Onboarding KPIs 145

Onboarding KPIs Feedback Software Research Software Analytic Tools 145

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Marketers succeed in personalization in real time.

Data Visualization 79

Data Visualization Research Software Reporting Tools Analytic Tools 79

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Now let’s go over how you can improve and create positive customer perception: Personalize customer experience : Segment user base and design relevant product experiences for each.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

freshtrax

NOVEMBER 4, 2021

the service provider, is mainly involved in entertainment businesses, such as live streaming, VR/AR, and media businesses. is a “vertical theater app” that has a similar UI as other short movie apps but with the focus on having content from celebrities and artists from major entertainment agencies. Conclusion.

Data Visualization 105

Data Visualization Advertising User Testing Research Software 105