Melissa Perri

DECEMBER 29, 2015

Limited” entertainment system is laughable. There was no entertainment system. I was incredibly skeptical but I needed to get home. The plane I boarded was a completely white, unmarked jumbo jet that looked like it came back through time from the early 90s. Overall it was a decent trip home with a good book and some wine.

Airlines 223

Airlines Entertainment Customer Experience User Testing 223

Mind the Product

SEPTEMBER 23, 2021

I've been investing in the stock market for more than a decade, and I recognize that it is a world that I am equally passionate about and entertained. There are many things that I've learned that we can apply to improve our day-to-day product management practice. [.]

Entertainment 190

Entertainment Marketing Product Management Product Manager 190

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Alchemer Mobile

NOVEMBER 16, 2021

Use the 80/20 rule in which 80 percent of the content on your social channels should be your entertaining and informative content, and 20 percent used for CTAs. Your content will be visible and keep entertaining, inspiring, or educating your customers as long as it holds its relevancy.

Download 246

Download Feedback Software Reporting Tools Customer Experience 246

Product Talk

JUNE 19, 2024

Ad-Free Experience: A completely ad-free viewing experience, ensuring uninterrupted entertainment. Okay, this might be helpful if I know absolutely nothing about streaming entertainment. The last time I watched Netflix, I had a particularly busy day and was looking forward to unwinding with something entertaining.

Generative AI 288

Generative AI Product Research Feedback Software Analytic Tools 288

Mind the Product

JULY 11, 2021

In this entertaining and insightful talk from Mind [.] As we settle down on a Sunday in wake of an exciting week ahead with #mtpcon Digital Americas (July 14-15), we thought it was the perfect time to reacquaint ourselves with this talk by Dave Wascha on how product management has developed over the last 20 years.

Entertainment 183

Entertainment Product Management Product Manager Management 183

Intercom, Inc.

DECEMBER 17, 2020

Whether it’s recreating the small talk in the recruiting process, onboarding through a screen, or entertaining the masses without defaulting to a Zoom quiz, it’s been a year of shared challenges, so here’s what we can learn from the folks who who have steadied the course.

Entertainment 210

Entertainment Events Development Management 210

Alchemer Mobile

APRIL 21, 2022

Brands who interacted with a higher number of consumers tended to have a better Love Percent, as seen in Media and Entertainment apps. There was also correlation between interaction rate and Love Percent. Education apps fell on the opposite side of the spectrum, with both low interaction rates and Love Percents. Mobile survey benchmarks.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Intercom, Inc.

JULY 11, 2018

Maybe your customers want to be entertained, or spend more time with their friends, or understand what projects teammates are working on, or maybe they want to project growth for their business. A strong understanding of the outcome customers want , and how they currently get it, is essential for you to succeed in product development.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Alchemer Mobile

MARCH 16, 2021

App categories include Media and Entertainment, Finance, Food and Drink, Healthcare, Personal Services, Shopping, Travel, Utilities, Business Services, and Education. This year, we expanded the number of app categories included in our data to give an industry-specific point of view to mobile app engagement strengths and weaknesses.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Mind the Product

AUGUST 18, 2020

A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sai.

Product Research 227

Product Research Feedback Software Technical Review Entertainment 227

Mind the Product

JANUARY 14, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 209

Product Research Customer Experience Analytic Tools Research Software 209

Alchemer Mobile

MARCH 16, 2022

Industries like Finance and Healthcare have a high Love Percent and average start rating; industries like Education and Media and Entertainment have a low Love Percent and average star rating. We also saw an interesting correlation between star ratings and Love Percent. 2022 app ratings and reviews—are you set up for success?

Feedback Software 246

Feedback Software User Testing Product Research Data Visualization 246

Mind the Product

AUGUST 11, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into twelve key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0.

Product Management 221

Product Management Product Manager Entertainment Customer Experience 221

The Product Coalition

SEPTEMBER 26, 2020

It made me appreciate how convenient entertainment had become on flights. In air entertainment is a great way for me to get my mind off of the fact that we are flying at 500mph somewhere around 30–40K feet in the air and if something goes wrong there is very little I can do to protect myself and my family. To myself I think?—?“oh

Research Software 158

Research Software Entertainment User Friction User Testing 158

Mind the Product

AUGUST 11, 2020

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

Mind the Product

MARCH 17, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

Mind the Product

MARCH 23, 2021

A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. Randy’s book, What Do We Do Now?

Customer Experience 218

Customer Experience Product Research Strategy Feedback Software 218

Mind the Product

MARCH 6, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 194

Product Research Entertainment Leadership Startups 194

Mind the Product

MAY 20, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. His book,

Product Research 222

Product Research Technical Review Entertainment Leadership 222

Mind the Product

JUNE 4, 2019

All have killed zombies, and entertained us as they did so… but only Lisa did so on stage at London’s ProductTank, giving us practical advice on how to kill off zombie features and products – and why it’s absolutely necessary to do so.

Product Research 157

Product Research Entertainment Startups Education 157

Mind the Product

JULY 4, 2023

Senior Product Manager Christina Cassar looks at what can be done to deliver that North Star of the entertainment space - a single platform that integrates all of your favourite content Read more » The post All in one place: The ultimate TV product experience utopia appeared first on Mind the Product.

Customer Experience 157

Customer Experience Entertainment Product Management Product Manager 157

Mind the Product

MAY 26, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 202

Product Research Entertainment Startups Education 202

Mind the Product

APRIL 21, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 187

Product Research Customer Experience Feedback Software Research Software 187

Mind the Product

MAY 13, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Agile 194

Agile Product Research Feedback Software Software Review 194

Intercom, Inc.

MAY 14, 2018

But it’s not just entertainment that people are looking for. Software has one of the lowest averages (28%) while Arts & Entertainment has the highest (45%) ( HubSpot, 2018 ). Q&A: How do you decide what to write? Content as a growth engine for your business. Video marketing. They want to solve problems and learn new things.

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

Intercom, Inc.

DECEMBER 31, 2019

Maybe the rise of streaming spells the end of the mainstream – while we were once part of a collective audience of a common popular culture, but the profusion of choice has increasingly atomized our entertainment.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Product Talk

JULY 6, 2022

For example, in my book and here on the Product Talk blog, I often use the example of a streaming entertainment company. Even though I don’t work for a streaming entertainment company, I can still interview people about their experience with it. But this doesn’t prevent you from doing your own discovery work.

Customer Experience 212

Customer Experience Product Research Entertainment Data Visualization 212

Mind the Product

FEBRUARY 20, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Vision 174

Vision Roadmap Product Research Entertainment 174

Mind the Product

MAY 8, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 181

Product Research Entertainment Startups Leadership 181

Mind the Product

FEBRUARY 23, 2021

It goes back millennia to our hunter-gatherer days when we used to share over a campfire and entertain each other. Storytelling is a powerful communication device. How can we draw on these insights and use them in product demos? To answer this question, we have to remember that products are not just bundles of features. [.].

Demo 145

Demo Entertainment Product Management Product Manager 145

Mind the Product

JANUARY 28, 2020

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Artificial Inteligence 173

Artificial Inteligence Product Research Data Visualization Research Software 173

Mind the Product

MARCH 20, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 171

Product Research Entertainment Consulting Startups 171

Mind the Product

OCTOBER 13, 2020

A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s,

User Testing 191

User Testing Customer Experience Product Research Research Software 191

Mind the Product

MARCH 27, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

Product Research 176

Product Research Entertainment Startups Education 176

Mind the Product

FEBRUARY 6, 2019

After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years.

CTO Coach 169

CTO Coach Fractional CTO Product Research Product Management 169

Product Talk

APRIL 6, 2022

Here’s an example with streaming entertainment company Netflix. A lot of teams conflate the concepts of research questions, which is what you’re trying to learn, and interview questions, which is what you’re going to ask to learn that. Tweet This.

User Testing 273

User Testing Customer Experience Product Research Customer Feedback 273