The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 135

Enterprise User Testing Feedback Software Technical Advisors 135

Product Innovation Educators

JANUARY 27, 2025

They introduced features like: Ergonomic handle design for better grip and protection Ceramic blade technology for longer life Enhanced safety features Improved user experience West Tech Automation’s story demonstrates how companies can innovate in their approach to customer relationships.

Research Software 241

Research Software User Testing Data Visualization Customer Experience 241

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. What is user experience analytics? across the customer journey.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. No auto-capture: Manual tagging is required to track user interactions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Modus Create

SEPTEMBER 11, 2023

Its popularity among enterprises is particularly astounding. As an official partner, we frequently receive requests for implementing GitHub solutions at enterprises — from GitHub Actions to GHAS. Centralized user management A major reason behind enterprises moving to the GitHub cloud is to get more control over their user accounts.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Userpilot

NOVEMBER 28, 2024

Session replays are available across all plans for the first 5,000 sessions, but you can purchase more as add-ons if you’re on the Growth or Enterprise plan. Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and product stickiness. G2 rating: 4.6/5 Shareable session replay: Yes.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 29, 2024

Tighter feedback loops and faster improvements to user experience. Privacy settings to mask sensitive data Fullstory’s privacy settings allow you to protect user information by masking sensitive data like credit card numbers, passwords, and personally identifiable information within session replays. The result?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. Guest Post by: Sean Echevarria (Mentee, Session 3, The Product Mentor) [Paired with Mentor, Dustin Levy]. And I caught what some might say was the product bug! Better Products.

Product Research 367

Product Research User Testing Product Management Product Manager 367

The Product Guy

JULY 30, 2024

If users don’t find value, they won’t stick around, pushing companies to improve continuously. DocuSign ‘s seamless e-signature service ensures users experience immediate value, driving high retention and satisfaction. If users don’t find value, they won’t stick around, pushing companies to improve continuously.

Customer Feedback 186

Customer Feedback Data Visualization Customer Experience Onboarding KPIs 186

Userpilot

NOVEMBER 29, 2024

Amplitude’s Session Replay feature is available in all its pricing tiers ( Starter, Plus, Growth, and Enterprise ). Userpilot is an all-in-one product growth tool that not only offers session replays but also has built-in engagement features to act on data and enhance the user experience.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience User Testing 105

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. While this description aimed to emphasize ownership and agency in decision-making, it created some misconceptions about the role.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 19, 2024

Qualtrics is a highly robust experience management platform. It’s designed for B2B enterprises that require advanced capabilities to collect and analyze customer feedback from B2B markets, and from multiple channels. Segment your audience by various criteria, such as user behavior , demographics, or subscription plan.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

The Product Guy

NOVEMBER 29, 2019

Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Enhance user experience through the empathy you have built up. Make sure that all parties involved in the development phase are already dealing actively with users wishes.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Product Innovation Educators

JANUARY 4, 2021

He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software. Increasingly, CPOs are also thinking about the user experience strategy. He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software.

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

UX Planet

FEBRUARY 3, 2025

Conducted A/B testing to validate design decisions and optimize user experience. Pro tip: Add scale and impact: Implemented a design system for a suite of 5 enterprise applications, reducing design delivery time by40%. Why it works: Data-driven design is the future.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

The Product Guy

NOVEMBER 21, 2018

As a Product Manager, I embed myself embed myself at the intersection of business, technology, and user experience. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…. About Lee Atkins.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Product Talk

NOVEMBER 13, 2019

User Experience Lisbon. Enterprise Experience. An Event Apart. Seattle, WA. San Francisco, CA. JAM Product Leaders Weekend. Cardigan, UK. Mile High Agile. Denver, CO. Lisbon, Portugal. Kraków, Poland. London, UK. Front UX & Product Management Case Study Conference. Salt Lake City, UT. Paris, France. Las Vegas, NV.

Product Research 226

Product Research Naming Agile Research Software 226

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

OCTOBER 28, 2024

Some factors to consider include the… Number of affected users. Customer tier (enterprise vs. free trial). userpilot.com How can Userpilot help you implement user onboarding strategies? Its product analytics features can help you track feature adoption , user activation rate , and time to value.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Mind the Product

MAY 5, 2020

Larger teams – even up to the enterprise – have tried to find solutions to reduce monthly expenses, and cutting or refitting their software toolkit seems to be a prevalent one that doesn’t have the ugly backlash of layoffs. Tools that are built around enriching multi-user experiences will triumph (Image: Shutterstock).

Reporting Tools 217

Reporting Tools User Testing Customer Experience Software Review 217

The Product Guy

MAY 3, 2018

This is then followed by (3) the user pushing the product to it engineering boundaries and continuing to learn about the product which forces the team to help the user achieve their goals within the product through (4) support or (5) user experience and taking the learning from that to (6) improve the product itself.

User Testing 277

User Testing Customer Experience Product Management Product Manager 277

Product Talk

JANUARY 3, 2024

While he’s worked in a range of roles and companies, he describes his focus as building enterprise applications for some of the largest companies. In an enterprise organization, I think we all have to understand we’re here to build revenue both near term and long term,” he explains.

Product Research 267

Product Research Customer Experience Research Software Reporting Tools 267

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Best suited for SaaS companies focused on user journey optimization rather than pure infrastructure monitoring.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories?

Research Software 316

Research Software Technology Strategy Artificial Inteligence 316

The Product Guy

SEPTEMBER 12, 2017

Some products use explainer videos to tell their users how to benefit from a new feature. This is more likely to work for a mobile app for consumers than for a desktop application for enterprise. Remove features that your users are not using, while being careful to not damage the user experience with other features.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Product Talk

NOVEMBER 14, 2018

User Experience Lisbon. Enterprise UX. May . SiriusDecisions Summit. Austin, TX. Budapest, Hungary. San Francisco, CA. Lisbon, Portugal. Kraków, Poland. MTP Engage Hamburg. Hamburg, Germany. ProductCon San Francisco. San Francisco, CA. London, UK. Agile + DevOps West Conference.

Naming 189

Naming Government Events Agile 189

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. Business outcomes: It represents the intent of goals and strategies and important attributes to evolve the enterprise/product roadmap. It is not an enterprise where fancy design and jargon works.

Framework 170

Framework Startups User Testing Onboarding KPIs 170

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Im looking at you, in-house enterprise solutions. For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer.

Technical Advisors 79

Technical Advisors Analytic Tools Feedback Software Reporting Tools 79

The Product Guy

SEPTEMBER 25, 2017

About Jince Kuruvilla Jince is a Product Manager with a background in User Experience and Design Strategy. He’s carved a career for himself working on products that inspire and empower people – everything from physical products to digital experiences. Take it from me—I learned these soft skills the hard way!

Product Management 277

Product Management Product Manager Technical Review Management 277

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. The more users you track, the more you pay. Feature set.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Mind the Product

JANUARY 14, 2020

Eli is currently Head of User Experience at Cazoo, a platform transforming the way people buy used cars. Rosemary and Eli discuss mapping, visualisation, and mental models and draw from their own experiences and expertise to answer questions from the Mind the Product community. Watch on YouTube | Listen on Soundcloud .

Workshop 167

Workshop Roadmap Enterprise Customer Feedback 167

Userpilot

MARCH 17, 2025

Users get access to help just when they need it. Ultimately, interactive user guides are the backbone of a successful onboarding strategy and should be a must for your user experience. Must-have features of good interactive user guide tools Not all tools are built the same.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

The Product Guy

JUNE 25, 2018

He is about to complete his 1-year anniversary at OnDeck Capital working on the product management team in New York City with a focus on user experience products. During this session of The Product Mentor, Kennan enjoyed being paired with and learning from Jordan Bergtraum. More About The Product Mentor.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103