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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Top customer success management platforms for mid-market and enterprise companies. SmartKarrot – starting from $15,000/year.

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I Analyzed 40+ Session Replay Tools. Here Are the Top 10 [For Startups to Enterprises]

Userpilot

As you might know, session replay tools track every click, scroll, and hiccup from your usersjust as if you were watching through their eyes. But with so many session replay tools, which ones are worth your time and money? Collaboration tools : Leave notes, annotate replays, and share them with your team for better alignment.

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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The Business Value of MLOps

Our report, The Business Value of MLOps by Thomas Davenport, highlights some of the most impactful benefits of MLOps tools and processes for different types of organizations. Download the report to find out: How enterprises in various industries are using MLOps capabilities.

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Ensuring Intercom’s interoperability for enterprise customers

Intercom, Inc.

The scale of enterprise businesses makes them inherently complex – they rely on a suite of tools tailored for specific workflows. This is the fourth post in a content series exploring Intercom’s investment in supporting enterprises. There are several ways to integrate Intercom with the most important tools in your tech stack.

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Tools of the Trade: How HiveMQ Automates Customer Interview Recruiting with Orbital

Product Talk

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

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Enterprise ABM Marketing Tools: A Marketers Guide

This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software. What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality?

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Data & Analytics Maturity Model Workshop Series

Speaker: Dave Mariani, Co-founder & Chief Technology Officer, AtScale; Bob Kelly, Director of Education and Enablement, AtScale

It includes on-demand video modules and a free assessment tool for prescriptive guidance on how to further improve your capabilities. Deploying “data as code” throughout the enterprise. Check out this new instructor-led training workshop series to help advance your organization's data & analytics maturity. Sign up now!