Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Unify data and simplify partner integrations with enterprise-class security and reliability. Supporting tech. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Mind the Product

JULY 21, 2020

Working in an enterprise gets much less respect – but being successful in a large firm is no picnic. The post Product In The Enterprise – Alicia Dixon on The Product Experience appeared first on Mind the Product. Working in an enterprise gets much less respect – but being successful in a large firm is no picnic.

Enterprise 131

Enterprise Product Research Feedback Software Technical Review 131

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 119

Enterprise User Testing Feedback Software Technical Advisors 119

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. In due course, the startups need to invest a good amount of time in organizing the strategy and roadmap to track the product performance to get an early product-market fit and scalability.

Framework 154

Framework Startups User Testing Onboarding KPIs 154

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. This is made possible due to huge working capital and its integrated bundle of products e.g Hence, innovation is an important factor to drive product-led growth.

Research Software 162

Research Software Technical Review Strategy Product Research 162

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Remember that we are still in the nascent stages of generative AI technology.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. While we could chat top product management tools and technologies all day, we believe organizational changes will have the largest impact on this industry in 2020.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Product Talk

DECEMBER 4, 2024

The trouble is, you might not know until you spend some time reviewing your specific backlog. Tweet This Lucy Spence , a Senior Technical Product Manager at Octopus Deploy , wrote, “Depending on your comfort of sharing the data, it might actually be one of the situations that using AI to summarize key themes saves you a chunk of time.”

ChatGPT 233

ChatGPT Data Visualization Product Research Feedback Software 233

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 2 Don’t Scale Prematurely.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. This includes Tech estimates (at least T-shirt sizing) and resources identified for the projects. Data vs Intuition.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g. Better Decisions.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? However, if the competition is fierce, technology is advancing rapidly, and big players are investing large amounts, there is no way to avoid becoming a learning organization.

Agile 182

Agile Startups Technical Review Software Review 182

Product Management Unpacked

MAY 27, 2021

I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills. UPMC Enterprises Provides Deep Insight Into Product Management. When asked to be an MSPM capstone sponsor, UPMC Enterprises was happy to partner with the program. And it’s CMU.”.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Mironov Consulting

OCTOBER 19, 2022

 In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s For example, we anticipate that lots of our enterprise customers will need custom connectors to their unique data pipelines.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. Includes 5,000 session replays, available across all plans, with options for add-ons on Growth and Enterprise tiers. 5 Fullstory session reviews. G2 rating : 4.5/5

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Eliminate redundant features and loops that waste energy Regularly review and refactor code to remove unnecessary features and optimize loops, particularly during code reviews and performance optimization phases.

Analytic Tools 143

Analytic Tools Research Software Reporting Tools Software Review 143

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Defining a customer success tool and other FAQs.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Mind the Product

FEBRUARY 2, 2021

In this episode, sponsored by Yellowfin , listen to learn about: * Enterprise Product Management. Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

Feedback Software 178

Feedback Software Product Research Healthcare Technical Review 178

Alchemer Mobile

FEBRUARY 17, 2021

They can help with customer acquisition by sharing positive reviews and recruiting more people into your mobile experience. The most recent change in enterprise VoC is the addition of “emotion data” to help brands go beyond traditional customer sentiment channels. Increase Loyalty. These traditional metrics tell you the “what.”

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. After launching the reviewed onboarding process , you compare the retention figures from the past with data for the cohorts that sign up afterward to see if it works. Mixpanel cohorts are mentioned a lot in user reviews.

Data Visualization 85

Data Visualization Technical Review Analytic Tools Software Review 85

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See  Or letting one big customer define our technical architecture.  Or Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Alchemer Mobile

AUGUST 25, 2020

We’re already seeing companies – specifically enterprises – begin switching up their organizational structure in order to prioritize CX. Due to rapidly-evolving technology, customers have high expectations for the products they use. You don’t need a technical degree to be a strong PM. So, why the growth?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. The Enterprise plan is the highest-grade plan available on Userpilot, operating a quote-based pricing model.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Product Talk

FEBRUARY 7, 2024

A stakeholder would ask a product design team for a mockup and they would groom the tickets for that specific feature with the tech team. “It They were already using Miro for many other product activities, but with widespread adoption of continuous discovery, they increased their usage and even switched to an Enterprise plan.

Product Research 271

Product Research Reporting Tools User Testing Research Software 271

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe Pros Drag-and-drop editor : It enables non-technical users to create flows without coding.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Feedback Software 82

Intercom, Inc.

MARCH 16, 2022

This is why our customers – from small startups to massive, complex enterprises – put their trust in us. We educate our engineers in these policies and processes throughout their Intercom careers, from employee onboarding to performance reviews. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. Removing technical barriers within the onboarding process. These individuals weren’t technical and often didn’t have access to engineers. This didn’t align with our first prototype of Switch, which required technical skills to implement.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Mironov Consulting

FEBRUARY 9, 2023

  Giving this item a thorough review – including an in-depth interview with that end customer and impact assessment on other users and identifying any technical complications/ dependencies and guesstimating financial outcomes and rough-sizing the work with Engineering – is a half-day or a half-week or a half-month of effort.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Modus Create

FEBRUARY 16, 2022

38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. After being disrupted by nimble, agile players for decades, large enterprises are fighting back with significant investments in digital initiatives. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Rapid technological advancements impacting features. Technological disruptions impacting the fintech landscape. Basic financial reports.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98