Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Let’s switch out of ERP systems and become currency traders.” But I find they don’t map well to enterprise companies. 1] Generic KPIs? Grass is greener.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive. We all know and love Slack.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Systems Review 80

The Product Coalition

JANUARY 27, 2024

Sustainability Spans The Entire Lifecycle Whether you are already a champion of green computing or are just beginning to grasp its significance due to the evolving client and regulatory landscapes, understanding and actively reducing the carbon footprint of our software creations is not just important — it’s imperative.

Analytic Tools 143

Analytic Tools Research Software Reporting Tools Software Developers 143

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems. So we enabled the sales team to identify this new phone system admin persona to both accelerate and scale the process.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  Here’s my thinking. [1]  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Alchemer Mobile

SEPTEMBER 5, 2019

G Suite is the prime example of a long-standing global trend: the tools for working jointly gradually become the collaboration systems , solving multiple tasks. After acquiring Butler, an integration allowing to do repetitive tasks – Trello seems to step up its game, gradually moving towards big enterprises. How does it work?

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Defining a customer success tool and other FAQs.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

The Product Coalition

APRIL 18, 2021

The best test management tools enable enterprises and teams to create a non-production set-up with data sets that emulate an environment in which the application or system can be tested by performing rigorous and valid system tests. To narrow down the testing process, every system/application requires focused data.

User Testing 154

User Testing Product Research Testing Software Review 154

UserVoice

APRIL 4, 2017

Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use. When it comes to studying user-experience and their interactions with your product, UserTesting comes highly recommended due to its robust set of usability-testing functions. Asana is a popular option for both enterprise and SMB companies.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. UPMC Enterprises Provides Deep Insight Into Product Management. Curtis Stratman is Director of Product Management at UPMC Enterprises. And it’s CMU.”.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. No wonder that the individuals struggled and the product suffered. 5 Grow Organically. Growth is a funny thing.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 127

Data Visualization Reporting Tools Artificial Inteligence Information 127

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

The Product Coalition

FEBRUARY 2, 2021

Source: [link] Here, we get you to know some of the incredible benefits to help you elevate the blockchain development for your enterprises. The decentralization nature does not leave any mark for hacking due to the absence of weak points within the system. You cannot alter the data once the block is sealed cryptographically.

Development 121

Development Technical Review Systems Review Government 121

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

The Product Coalition

SEPTEMBER 4, 2020

From Startup to Enterprise A job at a startup means a lot of responsibility. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). What about the other designers?

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

MAY 24, 2023

The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. The market has seen a rise in demand for casino software developers due to the game’s worldwide appeal. The enterprise of Casinos has always been a center for innovation. People continue to return due to it.

Software Review 140

Software Review Development Technical Review Customer Experience 140

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 116

Generative AI Customer Communications Reporting Tools Technical Review 116

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.”  Or why this distinction is essential to their investors.  But   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Reporting Tools 96

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. Starting Point. Learning: Understand the core of your product.

Research Software 138

Research Software Technical Review Systems Review Product Research 138

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Third, the ICP should be defined so systems can be built to identify them. Are enterprise customers just transactional customers who are all grown up, or an entirely different species?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. or doing nothing, is usually the main competitor faced by enterprise sales-people.).

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. It doesn’t have to be this way.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We also have enterprise level app features that give you this level of control over the data in your workspace.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Mind the Product

DECEMBER 1, 2017

It’s rarely people that are the problem, but usually the systems that sit around them. Currently, the management processes and systems we employ don’t match the speed and complexity of the market we operate within.

Systems Review 0

Systems Review Technical Review Product Research Customer Experience 0

Intercom, Inc.

JANUARY 28, 2020

In fact, with Intercom acting as the central solution for customer communications, GetAccept has been able to grow revenue by 450% in the last year alone, serving more than 25,000 users in over 2,000 different enterprise companies worldwide. A centralized solution.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel has powerful and customizable features, but enterprise-grade features can be expensive and take time to set up. NPS analytics dashboard – Userpilot.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Software Review 85

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. We use a multi-touch attribution system. We actually have a bit of a system. Avoid truisms.

Download 215

Download Feedback Software Data Visualization Customer Experience 215