Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This There’s no ongoing support model.  When  Here’s my thinking. [1]  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 2, 2022

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Amplitude

JANUARY 27, 2021

Systemically, to get the CEO and leadership team onboard, you’ll need to determine your organization’s “why” for engaging with and listening to customers deeply ( see Figure 1 ) and build a case around your specific purpose. NPS, in product feedback, review sites) follow up with customers who reply in a personalized way.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90