Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It’s okay if you are ‘terrible’ at it.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

APRIL 4, 2019

Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. Yes, Dropbox started off with no traditional sales team. But when it came to selling Dropbox Enterprise, it added several. How to bring formal sales into a growing startup.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Doesn’t work for employee training. It’s not affordable for really small startups: if $249 per month which might be a small fortune for some companies. Pros of Userpilot. Premium -$1.50/learner

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

JUNE 19, 2024

The specific requirements for this role will vary depending on the company size, industry, and sales methodology used. Being a great sales enablement manager can be a tough task. Sales enablement manager’s main responsibilities The sales enablement manager must constantly keep an eye on a diverse range of tasks.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Research Software 52

The Product Coalition

FEBRUARY 26, 2022

This is especially true in enterprise software and it’s this idea that talking with sales teams is broadly fruitful. Reason one: New deals don’t keep customers happy Most sales compensation plans are focused on new deals only , not on keeping existing customers happy. Some startups adopt this strategy to fool investors.

User Testing 191

User Testing Weak Development Team Customer Experience Customer Feedback 191

Business of Software Conference

NOVEMBER 30, 2020

Startups often struggle to communicate the value of their products, particularly in sales meetings. And we’re a tiny little startup, some of those things look really expensive. Now I’m a startup. So I’m a little startup in the sales enablement space. What do you like best in a sales person?

Research Software 64

Research Software User Testing Positioning Product Research 64

Intercom, Inc.

JANUARY 16, 2019

Most users view a product only through the lens of their own use, not through the needs and habits of all the users in their enterprise (which is a view someone at the top, such as a Chief Information Officer, is more likely to have). Sales doesn’t need to be a cost center. Structure your sales organization for maximum efficiency.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156