The Product Guy

DECEMBER 6, 2018

That was an eye opener, as most of my life, I focused on jumping to solutions, but spent little or no time in defining them in the right way. After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention.

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

MARCH 17, 2021

This boom in cloud-based video streaming has led way to the growth of many Video On Demand platforms. Netflix, Prime Video, Disney+ and Hulu are some of the leading VOD platforms across the internet that allow access to hours of video content which users can subscribe to and access anytime. How to Build Your Own VOD platform?

Analytic Tools 149

Analytic Tools Reporting Tools Data Visualization User Testing 149

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As we increasingly depend on digital solutions, the environmental impact of this reliance becomes more apparent.

Analytic Tools 154

Analytic Tools Research Software Reporting Tools Software Developers 154

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 A Cision PR Newswire report projects the SaaS market to grow from $158.2

Feedback Software 138

Feedback Software Research Software Reporting Tools User Testing 138

Userpilot

MARCH 4, 2025

If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. Pros Offers both analytics and engagement tools in a single platform.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to use the software.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

The Product Guy

MAY 7, 2020

As you climb the ladder, primarily the focus changes from solution and execution to strategy. A Platform PM also concerns himself with stability and safety of the platform. A Growth PM is also part of Platform team as the focus is to improve the experience to increase top of funnel and optimum onboarding experience.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Let’s dive in!

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Userpilot

DECEMBER 5, 2023

Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven. Here are 8 of the best performance reporting software for your business needs!

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Customer Feedback 98

The Product Coalition

FEBRUARY 19, 2023

Let’s learn about how you can use friction to help consumers recognize what’s important and increase their trust in your product or service. This approach assumes that the easier it is for users to complete a task or achieve a goal, the more likely they are to return to the product or service in the future.

Reporting Tools 151

Reporting Tools Customer Experience Healthcare Entertainment 151

Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 However, fragmented tools can’t meet these expectations. However, most solutions don’t have all these features, making them fragmented.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. Are you ready to dive in?

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

The Product Guy

SEPTEMBER 12, 2019

In “ Thinking Fast and Think Slow” Daniel Kahneman identifies two orders of thinking: System one – our fast, automatic and unconscious thinking. System two – slow, effortful and conscious thinking. Chris works on dusting cobwebs off the legal industry at Axiom Managed Solutions. How did it impact our roadmap?

Product Research 329

Product Research Data Visualization Reporting Tools Product Management 329

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 148

Reporting Tools Software Developers Software Development Feedback Software 148

The Product Coalition

SEPTEMBER 10, 2021

How to Choose the Perfect Tool for Your Project It used to be that when developers needed something translated, they had to send the translator an Excel file to work with?—?not Later, translators began working with CAT (computer-assisted translation) tools, such as Trados or MemoQ, which was a big step forward. not exactly convenient.

Reporting Tools 131

Reporting Tools Systems Review Agile Customer Experience 131

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 172

Analytic Tools Data Visualization Feedback Software Research Software 172

The Product Guy

AUGUST 10, 2017

A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path. User research can show you whether solving a problem using technology is worth pursuing. 5 pitfalls and how to fix them.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

eG Innovations

JUNE 25, 2021

What is a Service Desk? ITIL’s definition of a service desk is: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”. Integration between Monitoring Tools and Service Desks.

Reporting Tools 99

Reporting Tools Enterprise Messaging Customer Experience 99

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? This comprehensive guide breaks down the top 10 platforms, comparing features, pricing, and benefits to help you make an informed decision. Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Product Management Unpacked

MARCH 5, 2019

Forty-nine percent ( 49%) of product managers said this is their biggest challenge, and when responses are added from enterprise software PMs, this figure jumps up to 62%. That means nearly two-thirds of enterprise product leaders are currently worrying about which product features are needed. Methods and Tools.

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. There are different types of analytics tools.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Fergal: Awesome.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 1, 2024

Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Userpilot is the best in-app customer engagement solution for web apps. Pendo is the best customer engagement tool for mobile apps.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Wondering what type of tools you should have in your stack? There are different types of SaaS tools for different purposes.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

The Product Guy

OCTOBER 11, 2019

So as a PM, your responsibility is not to ask for resources when you think you have to many things to do, you have to consider a whole new complex system to make sure your request is actually something management is not aware of. Don’t be the kind of person that only brings problems and no solutions. And then stop right there.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103