Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. While we could chat top product management tools and technologies all day, we believe organizational changes will have the largest impact on this industry in 2020.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Product Talk

FEBRUARY 7, 2024

A stakeholder would ask a product design team for a mockup and they would groom the tickets for that specific feature with the tech team. “It They were already using Miro for many other product activities, but with widespread adoption of continuous discovery, they increased their usage and even switched to an Enterprise plan.

Product Research 271

Product Research Reporting Tools User Testing Research Software 271

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Eliminate redundant features and loops that waste energy Regularly review and refactor code to remove unnecessary features and optimize loops, particularly during code reviews and performance optimization phases.

Analytic Tools 143

Analytic Tools Research Software Reporting Tools Software Review 143

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g. Better Decisions.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Remember that we are still in the nascent stages of generative AI technology.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. This includes Tech estimates (at least T-shirt sizing) and resources identified for the projects. Data vs Intuition.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Defining a customer success tool and other FAQs.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. To help you formulate your strategy, here are five ways product managers can re-focus on their mobile customers, backed by data from our 2020 Mobile Engagement Benchmark Report.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Alchemer Mobile

AUGUST 25, 2020

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. Due to rapidly-evolving technology, customers have high expectations for the products they use.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report. How do I create a user cohort report in Mixpanel? Mixpanel retention report.

Data Visualization 85

Data Visualization Technical Review Analytic Tools Software Review 85

Userpilot

AUGUST 30, 2024

Its features include funnel analysis , session recordings, AI-powered predictive analytics , and custom reports. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe’s pricing is available upon request, with reports suggesting it starts from $9,000 per year.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Feedback Software 82

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your SaaS reporting needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. The Enterprise plan is the highest-grade plan available on Userpilot, operating a quote-based pricing model.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Business Growth and Sustainability Small businesses face challenges in financial reporting, cash flow management, and accessing funding.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. Includes 5,000 session replays, available across all plans, with options for add-ons on Growth and Enterprise tiers. 5 Fullstory session reviews. G2 rating : 4.5/5

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. 38% of large enterprises plan to spend over $1 million on digital initiatives in 2022.

Technical Review 110

Technical Review Research Software Reporting Tools Data Visualization 110

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

OCTOBER 19, 2024

It is tailored for product teams who need to send NPS surveys inside their app and analyze it without technical expertise. 3 Delighted for e-commerce, tech, and non-profit teams Creating NPS surveys with Delighted. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Research Software 85

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See  Or letting one big customer define our technical architecture.  Or Horribly wasteful and frustrating!  At Enough preamble.  Here’s

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Customer.io.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Reporting Tools 96

Mironov Consulting

FEBRUARY 9, 2023

 Feature request queues are instrumented, metrics are auto-reported daily, bonuses and promotions are tied to average response time. So each product manager will now spend 1120+ hours/week thoughtfully reviewing and prioritizing and responding to incoming requests.    Can Tech Support help us focus?

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. Enterprises must adhere to various data protection regulations and standards, adding intricacy to the integration process.

Data Visualization 127

Data Visualization Reporting Tools Artificial Inteligence Information 127

Userpilot

JULY 30, 2023

Pros and cons of Heap digital insights platform As a product analytics platform , Heap has a number of strengths: A comprehensive range of analytics and reporting features that allow you to gain insights into different aspects of user behaviors. 5 rating on the review site G2. Heap G2 review. Heap analytics: Session replay.

Data Visualization 86

Data Visualization Analytic Tools Software Review Technical Review 86

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

MARCH 21, 2023

It offers three pricing plans : Growth, Traction, and Enterprise, with a free demo on booking. Step analytics reports include the following metrics to help you measure the effectiveness of your guides: The total number of users who start and complete the guide in a given period. Reviews about UserGuiding. What is UserGuiding?

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Software Review 84

Alchemer Mobile

DECEMBER 7, 2022

In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. Time to market Most third-party software can be integrated into your app in mere minutes, often with minimal to no technical resources. and more a matter of “Should we do it?”

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. Most third-party software can be integrated into your app in mere minutes, often with minimal to no technical resources. It thus becomes less a matter of “Can we do it?”

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138