The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. No wonder that the individuals struggled and the product suffered. 5 Grow Organically. Growth is a funny thing.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Systems Review 80

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. At Modus, this is a question that often presents itself when architecting a client’s application solution or aiding in building out infrastructure and DevOps pipelines.

Software Review 58

Software Review Systems Review Technical Review Development Team Review 58

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. or doing nothing, is usually the main competitor faced by enterprise sales-people.). Managing the first sales meeting.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 127

Data Visualization Reporting Tools Artificial Inteligence Information 127

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning? How do we win?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Some industries are used to PowerPoint sales presentations, handheld onboarding and onsite training. Third, the ICP should be defined so systems can be built to identify them.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Modus Create

JUNE 7, 2022

Attempting to achieve these goals with legacy applications presents several significant challenges. Competitors with agile, modern platforms can gain a market advantage by offering capabilities that are too cost-prohibitive or technically complex for aging systems to implement. Monoliths require scaling the application as a whole.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.”  Or why this distinction is essential to their investors.  But   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. So you’ll see some links throughout the presentation. Please feel free to keep answering them throughout the presentation as they come up.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Sachin Rekhi

APRIL 12, 2020

This strength of network effects often leads to a winner-take-all dynamic in industries where network effects are present. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Over the years, I've built roadmaps in Powerpoint presentations, in Google Sheets, as well as in project management tools like JIRA and Asana.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

APRIL 25, 2022

You can’t use them to present to stakeholders, and they’re a nightmare for collaboration. We are fans of their “Collect, Explore, Present” concept. You can review incoming knowledge and see how it gets mapped on a canvas that covers all of the four key product risks: Viability, Feasibility, Desirability, and Marketability.

Analytic Tools 164

Analytic Tools Data Visualization Feedback Software Research Software 164

The Product Coalition

SEPTEMBER 4, 2020

From Startup to Enterprise A job at a startup means a lot of responsibility. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). What about the other designers?

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

DECEMBER 22, 2022

Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems.

Analytic Tools 125

Analytic Tools Data Visualization Reporting Tools Startups 125

Mind the Product

JANUARY 28, 2019

This gap can be amplified by switching industries or by the rare occurrence of alternating between consumer and enterprise product management, which can be disruptive to a product manager’s professional development and career. Or as Belsky puts it, “to hack their reward system”. They never unlearned being self-centric.

Product Management 150

Product Management Product Manager Customer Experience User Testing 150

Intercom, Inc.

NOVEMBER 4, 2021

If your brand is how your company presents itself to the world, Creative Director Scott Smith recently wrote , as the business takes off, the brand will inevitably need to mature as well. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. We are that from an identity system standpoint.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

ProductPlan

MAY 22, 2020

But both high-growth and enterprise organizations rely on consistency to remain efficient and effective. “At larger enterprise organizations, they don’t always do the basic stuff, like talking to customers, because they’re afraid that unbeknownst to them a different teams might also be talking to the same customers.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. Present the context and be specific on your needs and agree on an expected timeline. You’re working diligently on a high priority ask, but then you get blindsided by a request from a stakeholder.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Alchemer Mobile

JUNE 17, 2024

Whether it’s from review sites, comments in surveys, or social posts, understanding unstructured customer feedback is difficult because of the volume, complexity, and nature of the data,” said David Roberts, CEO at Alchemer. Historically, analyzing open text feedback has been difficult, requiring manual tagging and sorting of each response.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

Mironov Consulting

MARCH 26, 2022

" "We've followed every step of the proposal/deal process, filled out the forms, presented a business case.  That " "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll  That should get us to YES."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Coalition

SEPTEMBER 10, 2021

And then LMS/TMS (Localization Management System/Translation Management System) tools appeared on the scene. The advantages this presents for both devs and localization agencies are self-evident. All this means that a cloud platform like Crowdin is perfect for continuous localization due to its “cloud” nature and functionality.

Reporting Tools 117

Reporting Tools Systems Review Agile Customer Experience 117

The Product Coalition

MARCH 23, 2022

While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. Background, Criteria, and Decisions The following section describes a health-tech company “ZB Enterprise”, the considerations and culminating decisions. Considerations Every organization has a dominant logic.

Startups 133

Startups Fractional CTO Technical Review Software Review 133

Userpilot

AUGUST 27, 2024

We also present a superior alternative for better insights and more comprehensive data application. It includes a session ID, user ID, timestamp, operating system, device type, location, etc. However, Userpilot Autocapture is only available on the Growth and Enterprise plans. Userpilot pricing.

Data Visualization 78

Data Visualization Analytic Tools Software Review Feedback Software 78

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with banking platforms for quick fund transfers and a flexible invoicing system would be crucial.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Mind the Product

APRIL 6, 2020

The one thing an MBO system should provide par excellence is focus. After trying complex Gantt charts and even product backlog software, we opted for a single slide on a Google presentation to show the roadmap and its execution. What is the purpose of your enterprise, the “why” in Simon Sinek’s golden circle?

Product Strategy 124

Product Strategy Strategy Feedback Software Customer Experience 124

Userpilot

SEPTEMBER 2, 2022

It’s a great option for enterprises since it’s SOC 2 Type II certified and offers robust features for enterprise needs. Userpilot review on G2. “We and more… Enterprise plan – starting from $1,000/mo. Articulate 360 reviews on G2. Articulate 360 review on G2. Integrates with LMS systems.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Software Review 88

The Product Coalition

MAY 8, 2023

Building a customer feedback management system? Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop. Include CS in your system to enrich your feedback with customer data and you’ll be able to prioritize features more effectively.

Feedback Software 135

Feedback Software User Testing Customer Feedback Research Software 135

Userpilot

JULY 18, 2023

offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5 Craft.io – for helping product teams create a product strategy Craft.io – for product/software development Aha!

Analytic Tools 83

Analytic Tools Feedback Software Research Software Reporting Tools 83

ProductPlan

JUNE 1, 2023

They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. But making the decision on any one feature in a vacuum presents problems. But the problem facing a particular customer may or may not represent a true systemic need. We are in the “delight” business after all.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Mind the Product

APRIL 27, 2017

Prototypes can be more compelling during internal progress reviews, user feedback sessions, or meetings to gain executive support for new initiatives because they are much closer to the finished product than written descriptions. With a clickable prototype, an internal review board can see just how the finished product will look AND function.

Framework 131

Framework User Testing Research Software Feedback Software 131