Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

Modus Create

AUGUST 13, 2024

Organizations should conduct a thorough examination of network hardware, cloud systems, code, operations, and security policies, leaving no aspect unaddressed. A deeper dive into M&A assessment areas At the core of any modern enterprise lies its network infrastructure, serving as the backbone of communication and connectivity.

Software Review 40

Software Review Technical Review Systems Review Data Visualization 40

eG Innovations

MARCH 23, 2023

In an article a few months ago, my colleague covered the functionality within eG Enterprise that ensures secure and traceable audit trails for both users and admins of eG Enterprise allowing automated auditing and reporting for regulatory compliance and security, see Auditing Capabilities in IT Monitoring Tools | eG Innovations.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Enterprise 52

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Once deployed auto-tuning or manual-tuning can be further used to tweak the system to any exceptional needs.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Userpilot

FEBRUARY 15, 2023

It is a great option for enterprises because it’s SOC 2 Type II-certified and offers robust features for enterprise needs. What users say about Userpilot G2 reviewers praise Userpilot for its functionality, intuitive and easy-to-use interface, and excellent personalized customer support. Userpilot review on G2.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

eG Innovations

JUNE 7, 2022

As an enterprise monitoring solution, eG Enterprise offers a powerful platform to provide unified end-to-end monitoring of applications, infrastructure, and third-party services by leveraging APIs (Application Programming Interfaces) and supported interfaces. Auditing of Logins to the Monitoring Platform.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. Enterprises use continuous improvement in software development or data automation solutions.

Reporting Tools 132

Reporting Tools Software Developers Software Development Feedback Software 132

eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. The resource increase is not due to a change in traffic.

Reporting Tools 59

Reporting Tools Strategy Systems Review Software Review 59

Modus Create

SEPTEMBER 7, 2021

Similarly, enterprises take data security risks more seriously whenever new regulations are legislated. According to an IBM survey , 33% of executives experienced data breaches due to M&A activity. . These systems were not only draining resources but also increasing their threat surface. Inheriting Bigger Attack Surface.

Reporting Tools 98

Reporting Tools Data Visualization Systems Review Technical Review 98

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

SEPTEMBER 4, 2020

From Startup to Enterprise A job at a startup means a lot of responsibility. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). What about the other designers?

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

eG Innovations

JANUARY 8, 2021

When such an issue happens, IT administrators will need to determine whether the slowness is due to a query that is not properly framed or whether the slowness is due to a bottleneck on the database server. eG Enterprise: Full-Stack Java Application Performance Monitoring. The JVisual VM GUI.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Intercom, Inc.

DECEMBER 28, 2022

It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. Get ready to leave behind any preconceptions you might have about enterprises being too big to innovate – they’re bypassing that stagnation by actively investing in new ideas. Intercom for Enterprise.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

eG Innovations

JULY 27, 2021

Monitoring IT Applications and Infrastructure On-the-Go: The eG Enterprise Mobile App. I’ve recently been talking to some of the users of our eG Enterprise monitoring solution and its AIOps-powered root cause analysis platform. Use Cases for the eG Monitoring Mobile App.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

eG Innovations

AUGUST 25, 2022

Alerting is a responsive action triggered by a change in conditions within the system being monitored. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Modern Alerting Technologies.

Reporting Tools 52

Reporting Tools White Paper Data Visualization Software Review 52

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Atlassian

MARCH 8, 2022

Atlassian named a Leader in Enterprise Service Management. The benefit of Jira Service Management is that it’s not pretending to be a Human Resource Information System (HRIS). These factors influenced the team to unlock further business value with Lever, an applicant tracking system. “I The need for a better onboarding process.

Data Visualization 87

Data Visualization Technical Review Systems Review Management 87

Usersnap

APRIL 2, 2023

Sematext Cloud (SaaS) and Sematext Enterprise (on-premises) provide infrastructure monitoring, application performance monitoring, transaction tracing, real user & synthetic monitoring and log management in a single, unified solution. Scale your infrastructure effortlessly and gain valuable insights into your system’s performance.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

FEBRUARY 25, 2019

Take a look at the “Optimized for WAN” Citrix policy template within Citrix Studio, which will give pointers to configuring policy settings that can help improve performance over WAN. WEM is available with XenDesktop Enterprise (now Virtual Apps & Desktops Advanced) and above subscriptions. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

eG Innovations

DECEMBER 26, 2022

Introduction to JMX The Java Management Extensions (JMX) framework is a Java technology that includes tools for managing and monitoring applications, system objects, and service-oriented networks. The JMX framework is designed to simplify the management of local and remote Java applications. What is JMX and How does JMX Monitoring Work?

Reporting Tools 52

Reporting Tools Technical Review Transportation Enterprise 52

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? 6 Does eG Enterprise have visibility into core network switches? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Modus Create

APRIL 21, 2022

You might discover that the acquired business unit can’t move to a cloud instance due to data regulations. Product tier and subscriptions — Standard, Premium, or Enterprise. External System CSV. Review and resolve the names of globally available configuration objects (i.e. It might even make you rethink consolidation.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

ProductPlan

MAY 22, 2020

But both high-growth and enterprise organizations rely on consistency to remain efficient and effective. “At larger enterprise organizations, they don’t always do the basic stuff, like talking to customers, because they’re afraid that unbeknownst to them a different teams might also be talking to the same customers.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

eG Innovations

AUGUST 30, 2022

The FSLogix agent driver sits as a filter driver on the file system. Microsoft has some easy-to-read documentation on the architecture of FSLogix that covers details of the filter driver, see FSLogix for the enterprise – Azure Architecture Guide | Microsoft Docs. On a remote file server, for each user a VHD(X) is created.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Amplitude

AUGUST 8, 2019

Company A , who is a large enterprise with a complex set of products, wants as many people as possible to get product data into Amplitude. On the other hand, we have Company B, who is also a large enterprise. But this second type of data democracy involves enabling people to put data into the product analytics system.

Data Visualization 74

Data Visualization Analytic Tools Government Customer Experience 74

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

SEPTEMBER 17, 2021

A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. Support services that are operated transfer the management of a company’s IT assistance to a third-party service provider specializing in handling business IT systems.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

PMLesson's Ace the PM Interview

JULY 21, 2022

Kubernetes is an open source system that automatically manages the lifecycle of containers, along with the underlying infrastructure for the respective runtime environment. For organizations that want to run containerized applications at scale, their operative and management needs can be fulfilled by a system like Kubernetes.

Data Visualization 52

Data Visualization Systems Review Software Review Technical Review 52

Modus Create

APRIL 24, 2024

Confluence, created in 2004, is a collaboration tool or ECM (Enterprise Content Management) system developed by the Australian software company, Atlassian. They act as containers that house pages and content, much like folders in a traditional file system. Confluence Features Why use Confluence?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

eG Innovations

JUNE 19, 2020

While CPU and memory monitoring are no doubt important, as server operating systems have evolved, it is important to track several other performance indicators about server operating systems that can be indicative of performance bottlenecks. Uptime is the amount of time for which a system has been up and operational.

Systems Review 52

Systems Review Reporting Tools Software Review Data Visualization 52

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

DECEMBER 4, 2020

Issues with group policies or slow profile loading is often a cause. To validate a logon, a client finds a domain controller, as per the following steps: DCs register SVR and records it in the Domain Name System (DNS). A Few Best Practices to improve Citrix Logon Times. There are many best practices to improve Citrix logon times.

Customer Experience 52

Customer Experience Naming Systems Review Enterprise 52

eG Innovations

NOVEMBER 30, 2021

Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. Teams authenticates with Microsoft 365 and tenant policies get pushed down to the Teams client. WebSocketService.exe runs as a Local System account and listens on 127.0.0.1:9002. Citrix Policy. User launches Microsoft Teams.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. WalkMe is best for enterprise companies as they are focused on employee onboarding rather than user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52