Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. WalkMe is a digital adoption platform (DAP).

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Gainsight

JULY 8, 2024

We’re creating AI systems that work with you, enhancing your work and making it more enjoyable. Gainsight’s Human-First AI Solutions Denise Stokowski, Gainsight’s SVP of Product Management says it best: “Despite its technological roots, AI is a path to more human-centric interactions.

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Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

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Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. Every modern organization depends on software.

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eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise CLI (Command Line Interface).

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eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. Types of MSPs.

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eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Auditing is not just for security.

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eG Innovations

AUGUST 24, 2021

What are the deployment models for eG Enterprise: SaaS/Cloud or on-premises? You have two choices when deploying eG Enterprise: You can choose to use eG Enterprise as a fully hosted SaaS offering, removing the need for you to invest in infrastructure and host the monitoring manager. Where is the eG SaaS offering located?

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eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

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eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Most enterprise grade monitoring products provide AIOps enabled features such as metric thresholding, dynamic self-learning thresholding and alerting out-the-box.

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eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. Dynamic Thresholds.

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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eG Innovations

JANUARY 18, 2022

As technology keeps evolving, companies increasingly look to technologies like Cloud Computing to expand, modernize and stay competitive, and in doing so companies can expose themselves to risks. They are always looking for tools that can prevent data breaches and lower the complexity of identity and access management issues.

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Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. We build our services with disaster recovery in mind. Expiry and deletion.

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eG Innovations

MARCH 23, 2023

In an article a few months ago, my colleague covered the functionality within eG Enterprise that ensures secure and traceable audit trails for both users and admins of eG Enterprise allowing automated auditing and reporting for regulatory compliance and security, see Auditing Capabilities in IT Monitoring Tools | eG Innovations.

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eG Innovations

AUGUST 25, 2022

Alerting is a responsive action triggered by a change in conditions within the system being monitored. If your monitoring tools are intended to ensure high availability and performance, rather than retrospective passive analysis of metrics – you need very good proactive alerting. Modern Alerting Technologies.

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eG Innovations

MAY 26, 2022

How to Leverage Role-Based Access Control (RBAC) in eG Enterprise to Improve Security and IT Ops Efficiency. eG Enterprise is a single pane of glass that provides monitoring and oversight of every layer and tier of your IT infrastructure. RBAC in eG Enterprise: How it Helps?

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eG Innovations

JANUARY 8, 2021

Software developers are often only concerned about the functionality of their applications. Calls to external services : Java applications may involve HTTP/web services calls to external services. This blog post is about popular tools you can use to monitor Java application performance. The JConsole user interface.

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eG Innovations

DECEMBER 26, 2022

Introduction to JMX The Java Management Extensions (JMX) framework is a Java technology that includes tools for managing and monitoring applications, system objects, and service-oriented networks. The JMX framework is designed to simplify the management of local and remote Java applications.

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eG Innovations

OCTOBER 23, 2019

Adoption of new techniques, better tools, and improved collaboration methods continue to be on the rise in the DevOps universe. Enterprises today are looking for automation in the area of continuous integration, continuous testing, and continuous delivery to facilitate their DevOps adoption. Read on to see our pick of 10 tools.

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Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future. 

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Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Have you ever calculated the time spent searching for information across all these platforms?

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eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

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The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Fergal: Awesome.

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Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” There’s no doubt that a comprehensive AI strategy is critical.

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ProductPlan

FEBRUARY 8, 2023

Information Technology (IT) management is the monitoring and administration of an organization’s information technology systems and resources. The department manages hardware, software, networks, and data. When IT guides what software your organization uses, you avoid the redundancy that comes with “shadow IT.”

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eG Innovations

JANUARY 20, 2022

Thomas is a Principal Software Engineer Lead at Microsoft and often authors articles on the cheapest and most cost-effective ways to leverage Azure; his articles answer questions such as “What’s the cheapest way to run Kubernetes in Azure?”. Part 2 – Save Some Money | Thomas Stringer (trstringer.com). Shorter data retention times.

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eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? Does eG Enterprise alert or report on this?

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Lenny Rachitsky

FEBRUARY 8, 2024

Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools.

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eG Innovations

MARCH 4, 2022

A member of the IGEL Ready partner program, eG Innovations to showcase a single unified monitoring solution to help healthcare enterprises assure seamless and uninterrupted access to patient data and clinical systems across all devices and applications. Can’t-Miss Demos, Presentations. Register for this event here.

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eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. Focus on Integrating Security and Observability. This was easy.

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Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

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eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. About Azure Virtual Desktop (AVD) Technology.

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eG Innovations

MARCH 18, 2019

But even for complex ecosystems like Citrix, ITIL guidance like a Service Desk continues to be a long-standing ‘best practice’ and can help if IT staff work together. This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace. eG Enterprise Staffing Guidelines.

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eG Innovations

SEPTEMBER 22, 2021

By avoiding business impacting failures, proactive monitoring helps to enhance service uptime and performance, increases customer trust, and enables increased efficiency in IT operations. This provides operators with visibility into workload health and performance and proactively notifies operators of potential service impacts.

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eG Innovations

SEPTEMBER 3, 2021

Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.

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