Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Your tips have been invaluable.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Gainsight

AUGUST 5, 2022

While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. Knowing your product, you would understand what types of problems various sized customers face and adjust the marketing message accordingly. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

eG Innovations

AUGUST 11, 2022

What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. 3 About eG Enterprise Citrix Monitoring. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link].

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

JANUARY 5, 2022

It’s also advisable to ensure they contain a CTA and a X button, so that the user has the choice to either engage with the value the modal is offering, or go back to what they were doing previously. Good onboarding software will let you send messages to your users in-app in all sorts of ways. In-app communication.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Business of Software Conference

NOVEMBER 26, 2018

That’s not the message they wanted to hear, and so I started my search for the holy grail for a way to define Product-Market Fit, for a way to measure Product-Market Fit, and for a methodology to increase Product-Market Fit. And I would not advise using this approach if you’re in that 15 to 20 percent range. Yeah, 10,000.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

eG Innovations

JULY 21, 2022

The audience also shared some of their own technical experiences of real-world AVD usage. Where can I get technical details of real AVD deployments at scale? At Zeetim we advise repurposing of laptops to a Thin Client OS. Additionally, there are a few things that we wish we had answered more thoroughly.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Userzoom

AUGUST 24, 2017

If you are conducting research about an Enterprise Productivity Application, an “ insight ” which shows more customers are dog people vs cat people is not actionable (unless you’re conducting research for a pet store e-commerce site). Remember, researchers are only the messengers and not the message.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

Aptrinsic

JANUARY 2, 2018

Teams of engineers get misdirected, product marketing goes out with the wrong message, sales sells the wrong thing and customer success faces escalation issues. Jeetu advises that product managers embrace the following 10 lessons as a rubric for leading their companies to success. #1. You don’t want to sell snowflakes.

User Testing 40

User Testing Customer Experience Technical Advisors Customer Feedback 40