Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results. ” But we need good results, not just less work for me.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

The Product Guy

JULY 17, 2017

While it sounds simple, it is the most critical and often the most ignored part of the product development cycle. We will explore this subject in the context of Enterprise SaaS where a solution is expected to solve multiple pains and generally has a lot of moving parts and complex workflows. How To Do Enterprise SaaS User Onboarding.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Onboarding KPIs 100

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 127

Data Visualization Weak Development Team User Testing Customer Feedback 127

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. To be successful, the product needs to be more effective than others at satisfying the unique needs of a unique group of customers. The sales team could be a good source of information.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

MARCH 8, 2022

User analytics lets you segment users based on their personas and use cases, analyze their activities, and improve product experiences for each of the groups. Segment analytics lets you group users based on demographics, in-app behavior , account, user attributes, and/or user sentiment. What is user analytics in SaaS? Funnel analytics.

Analytic Tools 98

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 98

ProductPlan

JANUARY 28, 2022

There are several reasons for a product team to consolidate its products. Let’s say your company sells enterprise SaaS solutions. That gives your enterprise buyer the chance to pick and choose. Are we hoping to free up development resources by concentrating our engineering department’s efforts on fewer products?

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. It’s much more about group discussions, group projects. Well, at the beginning of 2020, no one had the playbook for that.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. In short, the feature allows teams to collect and prioritize feature requests at scale.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

The Product Guy

AUGUST 13, 2020

How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall? To take a step back, it is also beneficial to develop the thought process in understanding the product. Some of them are good, and some of them are bad.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Userpilot

AUGUST 31, 2023

Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Guy

APRIL 9, 2020

What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month? . Using existing behavioral and habit formation research, I developed and employed a simple and effective framework. Have you ever had to talk a difficult customer down from the ledge?

Framework 189

Framework User Testing Product Research Weak Development Team 189

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

Userpilot

MARCH 26, 2023

to identify the underperforming funnel stages and the issues. The product teams can also work to create a more seamless user experience by understanding the areas for improvement in the funnels. Group events – Userpilot. Then you can group customers based on conversion points, like trial sign-up, purchase, etc.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. The majority of Heap's clients are large enterprises, like Uber or Salesforce.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. FullStory is used by enterprises and large organizations but the platform has a few shortcomings: Mobile integrations. What is FullStory used for?

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Reporting Tools 111

Mironov Consulting

AUGUST 29, 2023

We want to invest our always-scarce development efforts in work that truly matters to our customers, or where only we can do what’s necessary.  So  After all, we're smarter than other teams.    Once we start, we incrementally discover the next issue or dependency or complexity. and then the next.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. The VMs could span many subscriptions or resource groups in the tenant. However very few actually will tell you “HOW” to do this.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. With Userpilot's segmentation feature, you can group users according to common criteria like demographic, location, time logged in, OS, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. With Userpilot's segmentation feature, you can group users according to common criteria like demographic, location, time logged in, OS, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. With Userpilot's segmentation feature, you can group users according to common criteria like demographic, location, time logged in, OS, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. With Userpilot's segmentation feature, you can group users according to common criteria like demographic, location, time logged in, OS, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Userpilot – best digital analytics platform for analyzing the customer journey Userpilot is a product growth platform built for enterprises, offering advanced analytics capabilities. With Userpilot's segmentation feature, you can group users according to common criteria like demographic, location, time logged in, OS, etc.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week! That’s the first big difference to note.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen to or download the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen or download to the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

The Product Guy

AUGUST 30, 2019

A company that practices aspirational product management is one that values experimentation and customer research, and continuously integrates those learnings into the product development process to create a valuable product. A company that does it right will have lots of experimentation built into the development process.

User Testing 128

User Testing Product Research Customer Experience Weak Development Team 128

Userpilot

NOVEMBER 19, 2022

Customer service KPIs measure the performance of customer service teams and customer support management. You should track customer service KPIs to measure the performance of your support teams, improve customer satisfaction, and boost customer retention and loyalty. Measure the performance of your support team.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98