Userpilot

SEPTEMBER 19, 2023

TL;DR Product-led growth (PLG) funnels are a framework that helps you visualize the entire process of your product, converting a lead or prospect into a paying customer. A product-led growth funnel is a framework for visualizing the process by which your product converts prospects into customers.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. Choose one, ensuring it can easily connect to any data sources you have (be that lead generation forms, or existing data sets) and also ensure that it can integrate with any outbound marketing tools you may have like MailChimp.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

JANUARY 22, 2024

TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals. In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. Let’s get right into it!

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

Brian Balfour

JULY 18, 2017

This is part four in a series about 4 Frameworks To Grow To $100M+. Finally on the far right hand end of the spectrum you have very high ARPU businesses (6 to 7 figures) and therefore take advantage of very high CAC channels such as enterprise and outbound sales. Subscribe to get the rest of the series.

User Testing 65

User Testing Outbound B2B Inbound 65

Intercom, Inc.

NOVEMBER 7, 2019

But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. The CIT send over accounts to inbound SCRs and outbound SCRs who are really at the tip of the spear. So of course we are doing corporate cards, basically smart cards.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Brian Balfour

AUGUST 3, 2017

This is part five in a series about 4 Frameworks To Grow To $100M+. Marketo Their market is the enterprise. As a result they've differentiated their product on the things that enterprise customers care about: customization, security, and scale (that's their Market Product Fit). Subscribe to get the rest of the series.

Marketing 57

Marketing User Testing Outbound Reporting Tools 57

The Product Coalition

FEBRUARY 12, 2018

While the last one is a solution for the enterprises, the first one?—?StepShot I’d say our primary challenge was always building the right outbound sales process. Specifically for sales, for each new company even with existing sales frameworks, you have to explore new horizons on your own. StepShot Guides and StepShot Manuals.

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Intercom, Inc.

NOVEMBER 17, 2022

I’ve learned how enterprises work, how they make decisions and purchases, how each job has its role in a corporation, and how everybody operates. When an SDR is with someone on the phone, especially outbound, and they are interested in doing a demo, they need to seize the moment. It was not written in the stars.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118