ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. Why do product teams become feature factories?

User Testing 85

User Testing User Friction Development Team Review Reporting Tools 85

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Product Management 2.0

JULY 28, 2016

The software market is constantly evolving. In the span of a single week technology website Network World reviews an average of more than 20 software and hardware products. Consider: Effective portfolio management goes beyond identifying potential growth targets and due diligence to include “portfolio fit.”

Software Review 40

Software Review Technical Review Government Product Research 40

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars. Where to buy?

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Product Talk

NOVEMBER 16, 2022

Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software. Bridging that gap from creative to technical had some challenges. It was a great fit. It was a great fit. This was around 2005.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true. " "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll  Most of our P1 escalations are for code we didn't write and don't think is good."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

eG Innovations

AUGUST 25, 2022

IT managers often complain about two main types of problems with monitoring and management tools, and they are both fundamentally associated with weak and inadequate alerting features: Firstly, after they install the software, they start to receive many “false” alerts. Modern Alerting Technologies.

Reporting Tools 52

Reporting Tools White Paper Data Visualization Software Review 52

eG Innovations

MAY 8, 2020

You mentioned not having to change the application code. How did you achieve Java code-level monitoring without changing application code? What does byte-code instrumentation allow you to do? Was byte-code instrumentation the only challenge with APM? What differentiates eG Enterprise APM? Were there errors?

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Userpilot

SEPTEMBER 23, 2021

It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. Levelling up.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Mironov Consulting

DECEMBER 31, 2017

These discussions often get very technical or theoretical: treating roadmapping as a purely intellectual exercise, where our secret ambition is for the world to admire our brilliant algorithms and decision criteria. So I assume that roadmap reviews will surface deeper concerns like….

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Atomic Spin PM

APRIL 24, 2018

Creating custom software can be extremely complex—juggling evolving technologies, competing stakeholders, many types of users, etc. We’ve been making custom software for almost 20 years, and we’ve observed a few patterns—a set of variables that either introduce risk or put a project on the path to success.

Research Software 40

Research Software User Testing Software Review Customer Experience 40

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Are we improving DevOps repeatability, retiring tech debt, and shortening our release cycle? Product/Engineering builds repeatable solutions that dozens or hundreds of our enterprise customers can put right to work.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

BrainMates

DECEMBER 7, 2021

What to do about the shortage of Product and Tech talent in Australia right now? It would be a curious exercise to check back next year and see if that continues to hold true. But at a time when economies are trying to roar back to life, being thwarted by a lack of Product and Tech talent couldn’t be timed any worse.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

Pragmatic Marketing

JANUARY 10, 2017

This internal meeting encourages host company attendees to arrive on time and is the final opportunity to review session content, facilitation plans and any other meeting notes before presenting to the members. Finally, the meeting facilitator should review of the participation guidelines and ground rules to encourage member participation.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

ProductPlan

MAY 30, 2019

Enterprise. Enterprise. Looking at Apple’s slick and popular product line, it’s obvious they were listening when Steve Jobs said “you have to start with the customer experience and work backwards towards the technology.”. Try it Free. Integrations. Try it Free. Integrations. Product Management. /. Conducting a pre-mortem.

User Testing 91

User Testing Research Software Customer Experience Data Visualization 91

PMLesson's Ace the PM Interview

MAY 19, 2020

This is an opportunity to learn about how the company does product management, and may even include a trip to learn about the tech industry in various markets! First, a recruiter will review your resume. This can range from making a presentation on a project of yours to completing a product exercise.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. You can collaboratively have a problem-solving exercise. Mobile apps, gaming software and new software product launches are front runners in crowdtesting.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. It’s typically a product manager, a design lead, and a tech lead. We define the trio as this pretty standard template of a product manager, a design leader, and tech lead.

Product Research 291

Product Research Data Visualization Research Software Analytic Tools 291

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Answer: The cost of maintaining new code. The more complex you make your product, the higher the cost of altering that code afterwards. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: Tarun Chakravorty.

Article 81

Article User Testing Product Research Technical Review 81

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

PMLesson's Ace the PM Interview

MAY 19, 2020

This is an opportunity to learn about how the company does product management, and may even include a trip to learn about the tech industry in various markets! First, a recruiter will review your resume. This can range from making a presentation on a project of yours to completing a product exercise.

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

Roadmunk

AUGUST 10, 2017

So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM. Also, they expect software to release differently. Evan Michner.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Business of Software Conference

FEBRUARY 26, 2019

Tania Katan (Author, Creative Trespassing) – Creative Trespassing: How To Sneak More Imagination Into Your Work And Get More Done from Business of Software Conference. Uh, and I work with people and companies to show them that there are more creative ways for doing our less like technically creative work. Transcript.

Reporting Tools 49

Reporting Tools Technical Review Software Review User Testing 49

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

ProductPlan

FEBRUARY 26, 2019

They will interview stakeholders and individual contributors, review documentation, and hold whiteboard-heavy meetings to unpack the current methods being utilized in the company. One inevitable outcome of any process mapping exercise is uncovering missing parts of the process that aren’t otherwise obvious. Gap analysis.

Document 65

Document Roadmap Data Visualization Research Software 65

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Most important in the enterprise space is our sales team.

Roadmap 40

Roadmap Consulting Weak Development Team User Testing 40

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. I had done some software consulting. I was the technical co-founder of a company, but for the most part, I was just rolling from startup to startup. So we said, “Hey, why don’t we do that with enterprise software?”

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Gainsight

NOVEMBER 18, 2019

A focus on CX creates a competitive advantage that drives customer retention, revenue expansion and enterprise valuation over time. Attempting to manage on lagging metrics alone—such as NPS—is akin to trying to lose weight without paying attention to calorie intake or exercise. B2B CX: Beyond customer surveys. Segment customers.

Feedback Software 12

Feedback Software Data Visualization Onboarding KPIs B2B 12

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And so every product is three products, you multiply five times three got 15 code bases to deal with and it’s like quickly, you can’t do it as a small company. And it was a mess. That worked well.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8