Intercom, Inc.

JUNE 17, 2019

Interview assignments have become a common component of the hiring process for engineering roles. These technical problems, also known as email screeners or, as we call them at Intercom, take-home tests, are a useful way to initially evaluate the technical ability of candidates applying for engineering positions. Take-home test ??.

Engineering 131

Engineering User Testing Software Review Technical Review 131

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Software Engineering jobs are among the most in-demand and highest-paying jobs on the labor market today. Bureau of Labor Statistics projects that software engineering jobs will grow by 22% in this next decade. Here is our list of the top 30 software engineering interview questions you will likely experience.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Allow engineering to lay a strong analytics foundation.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Mind the Product

MARCH 3, 2020

In this ProductTank San Francisco talk, Rahul , CEO and Founder of Superhuman , shares with us a framework for determining product/market fit and optimizing until you achieve it. Their team was busy working and coding the product but nothing had been officially released yet. His key points include: Building the fastest email.

User Testing 136

User Testing Engineering Product Marketing Marketing 136

The Product Coalition

NOVEMBER 26, 2019

The most illustrative example of this point relates to software testing. my manager came to me and asked to train a group of manual testers to update them to QA automation engineers. My main purpose was to walk the manual QA testing team through Java basics so that they could continue with QA automation engineer tutor.

Software Review 89

Software Review Weak Development Team Engineering Technical Review 89

Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development.

Feedback Software 88

Feedback Software Analytic Tools Framework Onboarding KPIs 88

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Modus Create

APRIL 5, 2021

Little would my professor know that three years later I’d build and publish an iOS application on the App Store and would be interning as a Front End Engineer at Modus Create. I found out about Modus Create when I was looking for a technical mentor for Atlas, the social review platform I built that received a 5.0/5.0

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

Gainsight

NOVEMBER 7, 2023

Sana Benefits recently shared how it was able to overcome these challenges in its first year with Gainsight in a recent Essentials Business Review webinar. Its due diligence on technology options ended with the decision to scale its customer success strategy with Gainsight Essentials.

Customer Communications 52

Customer Communications Systems Review Technical Review Software Review 52

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. One of those niches that’s become more valuable in recent years: product analytics.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Arkenea

OCTOBER 15, 2024

Having a thought-out approach and defining the framework you want is essential for communication with the potential healthcare web development companies you are looking to hire. The basic framework need not be something very technical or complicated. So get started with your homework first! Cons: Increased project costs.

Web Developers 98

Web Developers Web Development Analytic Tools Technical Review 98

Intercom, Inc.

OCTOBER 19, 2018

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. For instance, nearly a decade ago, Facebook established their engineering bootcamp program. What is an engineering tour?

Engineering 106

Engineering Technical Review Software Review Systems Review 106

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Source: “How Superhuman Built an Engine to Find Product Market Fit” 2. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding.

User Testing 102

User Testing Feedback Software Framework Onboarding KPIs 102

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 119

Generative AI Customer Communications Technical Review Reporting Tools 119

People-First Product Leadership

JULY 30, 2024

It’s not much better for other roles - design, engineering, marketing, etc - as layoffs and the rise of AI have introduced uncertainty for all. Practice interview questions, discuss trends, share resources, and review each other’s resumes. She said, “It’s not a market of transferable skills.

Framework 59

Framework Product Management Product Manager Research Software 59

Mind the Product

MAY 16, 2019

However, I want to present a different perspective, Testimonial Driven Development (TDD). Reverse engineering. The books in this marketplace are business-related, especially in the field of product management and software development. This is the feeling that we seek in TDD. Testimonial Driven Development Explained.

Software Review 159

Software Review Development Research Software User Testing 159

The Product Coalition

JANUARY 26, 2022

Chris was looking for any helpful tools to get the process organized but wondered to find out that there wasn’t any relevant software at that moment: “I couldn’t find any real-time solutions in the market, and I started to think, this is crazy. That is how EveryPig evolved to an AI-based solution and became a vet tech software product.

Reporting Tools 127

Reporting Tools Feedback Software Data Visualization Engineering 127

The Product Coalition

FEBRUARY 24, 2021

Here’s how working with APIs and SDKs allows PMs (and the engineers they collaborate with) move faster than ever before. Accelerated Feasibility Analysis, Proof of Concept, & Prototyping API solutions function out of the box, tend to offer free trials , and can usually be integrated by pasting and modifying just a few lines of code.

Research Software 93

Research Software Feedback Software Technical Review Software Review 93

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 86

Feedback Software Research Software Framework User Testing 86

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. A large part of making this belief a reality is the idea of running less software. So we decided to do something contrary to our engineering principles – run our search infrastructure ourselves on Elastic Compute Cloud hosts, or EC2 as it’s known.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? We also look at examples of different frameworks and the main steps in the problem-solving process. A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a problem-solving framework?

Framework 93

Framework Feedback Software User Testing Research Software 93

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Cyber security and compliance, it turns out, is in demand. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

APRIL 27, 2017

Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. With a clickable prototype, an internal review board can see just how the finished product will look AND function.

Framework 121

Framework User Testing Research Software Feedback Software 121

Gainsight

OCTOBER 14, 2022

These six challenges are a framework for not only solving customer pain points, but also leading the customer to value as quickly as possible. This is Gainsight’s operationalizing outcomes framework. Value engineering through the lifecycle. Customer Experience . This is how we need to be talking about it in Sales.

User Friction 52

User Friction Engineering Customer Experience User Testing 52

The Product Coalition

FEBRUARY 1, 2021

If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. You need to prioritise what you’re going to do, and the best way to do this is by using a product prioritisation framework.

Software Review 120

Software Review Reporting Tools User Testing Systems Review 120

The Product Coalition

OCTOBER 16, 2024

The SpaceX Raptor engines are a great example. They have gotten significantly simpler iteration over iteration despite being rocket engines for space travel. We were now reviewing the features to be sunset, and the teams to work on them. Establish a framework. Product teams would much rather build new stuff. Their hope?

Roadmap 108

Roadmap Onboarding KPIs User Testing Customer Experience 108

Alchemer Mobile

NOVEMBER 10, 2022

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Airship is a modern product flagging framework that gives the right people total control over what your customers see and experience – without deploying code.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

OCTOBER 6, 2023

TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. Review stage (BoFu). For example, you can use any email marketing software to identify your most engaged leads through lead scoring.

B2B 90

B2B Analytic Tools Feedback Software Data Visualization 90

Intercom, Inc.

JUNE 15, 2022

We created a simple framework to understand the onboarding process. We developed a simple framework to understand it by outlining three things: The people: Who’s in the buying committee and what is their role in it? These individuals weren’t technical and often didn’t have access to engineers.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile 185

Agile Startups Technical Review Software Review 185

Modus Create

JUNE 20, 2023

Micro frontends Search results for “micro frontends” over the past 5 years (2/24/2023) Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps. However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Mind the Product

JUNE 7, 2019

There are so many frameworks and tools to choose from, so how do you make them work in the real world? Jeff takes us through the basics of the three main frameworks – Agile, Lean, and Design Thinking – and then gives us a set of principles that can help us effectively meld them together. More code does not equal more value.

Agile 193

Agile Software Review User Testing Technical Review 193

Intercom, Inc.

JULY 20, 2022

In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”. At Intercom we strive to run less software. More teams have had more input.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

Intercom, Inc.

NOVEMBER 30, 2021

You’ll learn the ingredients of a winning modern support tech stack and the key ways to optimize your stack through a proven framework. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. Each major release deadline created a high pressure environment with engineers working overtime in the weeks prior in order to meet delivery dates. THE CHALLENGE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. This is a tool that helps teams manage group inboxes like engineering@ and bugs@, right from Gmail. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework. Link: Web developer extension. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145