Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

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Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. “The customers and their needs are completely missing from the systems we use. But the customers and their needs are completely missing from the systems that we use.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. However, I’d like to present you with 16 of the best Google Chrome extensions for developers. This is a tool that helps teams manage group inboxes like engineering@ and bugs@, right from Gmail. Link: Web developer extension. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). This framework covers five major questions: What do we aspire to be? Where do we play?

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Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

DECEMBER 25, 2023

To answer this question, we’ll use the “Jobs to be Done” (JTBD) framework. I once had a product role where a large part of the roadmap was centered on rebuilding a massive (and slow) SharePoint based document management system into a more modern and performative tool. What is the “job” of a McDonald’s Milkshake.

Analytic Tools 128

Analytic Tools Data Visualization Software Review Customer Experience 128

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. The book, however, doesn’t present the process to make a style guide. The problem with the first case is self-explanatory. It doesn't go into the work of “The Stitcher”.

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Books Technical Review Research Software Data Visualization 138

The Product HQ

MAY 10, 2024

This presents challenges to managers and teams in terms of marketing and selling the products they make. It also implies added difficulty during the approval phase of product development due to the elevated uncertainty surrounding the products. You must demonstrate proficiency in ML systems like TensorFlow, PyTorch, and Spark ML.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. SMART goal-setting framework. To perform effective heuristic evaluations, we suggest you follow Jakob Nielsen's 10 general principles for an interaction design framework. Prevent errors by presenting a confirmation option before users commit an action.

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Analytic Tools Feedback Software Research Software Data Visualization 85

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach.

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Feedback Software Research Software Startups Product Research 178

Modus Create

MAY 12, 2022

Tight deadlines also present opportunities to get creative and try new ideas. So, our team of three developers, with support from the product, QA, and engineering departments, kicked off the project. . Open-Source and Hybrid Framework. You’re much more likely to nail these scenarios if you’ve practiced them before.

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Feedback Software Research Software User Testing Product Research 98

The Product Coalition

NOVEMBER 26, 2019

The team is forever busy with engineering and design projects (some visible and some well hidden), while business-critical projects are dragging on at a snail’s pace. engineers, designers, data engineers, simply don’t care, or lack “right culture”, but that’s actually rarely the case. Goals, Ideas, Steps and Tasks.

Product Research 78

Product Research Onboarding KPIs Agile User Testing 78

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. A career as a data engineer will focus on creating and maintaining databases rather than interpreting data like an analyst or data scientist does. What Skills do You Need for Data Science or Analysis?

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Data Visualization Analytic Tools Reporting Tools Research Software 52

UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

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Education Research Software Reporting Tools Feedback Software 48

Userpilot

JUNE 26, 2024

They conduct regular sprint planning, reviews, and retrospectives to optimize team performance and product quality. Since it’s a highly technical role, the degree program must cover important topics like computer engineering, software design, and complex mathematics. Therefore, one must complete training with this framework.

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Analytic Tools Research Software Feedback Software Reporting Tools 52

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. The Customer Journey Framework. Customer Journey Roadmap Themes in Practice.

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Onboarding KPIs Roadmap Customer Experience KPI 100

ProductPlan

SEPTEMBER 10, 2021

Implementing a goal-setting framework that sets the bar high sounds like a no-brainer, right? The objectives and key results framework establish direction and creates an opportunity for growth. OKRs also cannot be done once presented and forgotten. Does your team have suitable systems?

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Weak Development Team Research Software Customer Experience Framework 52

ProductPlan

NOVEMBER 22, 2021

Product-Led Transformation re-focuses the company on the fundamentals of real value creation while embracing the benefits of the faster engines that Digital and Agile practices deliver. The 7-Ts of Product-Led Transformation is a comprehensive framework using modern Product Management concepts and techniques. 3 – Timeline. 7 – Truths.

Customer Experience 87

Customer Experience Product Research Magazine Vision 87

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. Take advantage of goal-setting frameworks to have a more holistic picture of your actual goals. Which camp would you belong in? Step 2: Consider your budget.

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Data Visualization Analytic Tools Reporting Tools Research Software 91

bpma ProductHub

OCTOBER 16, 2016

Due to government regulations, execution and high standards of quality for their existing products is essential for their business. Some people are more apt to work closely with engineering teams, others feel more comfortable out in the field gathering market data. I use the Pragmatic Marketing Framework™, which I teach every week.

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PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. how will employees interact with the system? (an Question : Design a Smart Fridge.

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Reporting Tools Data Visualization User Friction Feedback Software 65

Modus Create

FEBRUARY 26, 2020

Game Engine. Given these marching orders, we set out to implement a game engine that would model a 3D environment, cheating as much as possible to minimize resource usage while maximizing the potential of the device. What evolved is a “ 2.5D ” engine with a viewing pyramid where for every 1 Z into the screen, the.

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Software Review Technical Review Data Visualization Systems Review 80

Amplitude

JANUARY 26, 2021

I then promote UX methodologies and collaborate with cross-functional teams in business marketing, engineering, product, and design to determine what works, what doesn’t, and what they should do next. When presented with a lot of information, they can get overwhelmed, especially if they don’t know what they’re seeing.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

The Product HQ

MAY 10, 2024

As a result, these types of products present several challenges to product teams during the design and development process. To facilitate this, developers need to leverage advanced software such as parallel processing systems, cloud computing, and in some cases supercomputers.

Artificial Inteligence 52

Artificial Inteligence Technical Review Research Software Analytic Tools 52

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) One company at the retreat presented a working framework.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Hutwork

MARCH 9, 2018

12 Six Steps to Superior Prototyping: Lessons from an Apple and Oculus Engineer. When Caitlin Kalinowski became head of product design engineering at Oculus , she and her team faced a stiff challenge. He lays out his advice from years of presenting amazing experiences that keep users coming back. #14 Author: Caitlin Kalinowski.

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Article Feedback Software Research Software User Testing 82

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. Are you looking at reviews in the app store? And then lastly, I would say systems thinking. So I’m understanding, you know, better, better systems. For working so better systems for, exploring problems, but it could also be system design systems.

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User Testing Research Software Feedback Software Data Visualization 67

Sequent Learning

JANUARY 26, 2022

Product-Led Transformation re-focuses the company on the fundamentals of real value creation while embracing the benefits of the faster engines that Digital and Agile practices deliver. The 7Ts of Product-Led Transformation is a comprehensive framework using modern Product Management concepts and techniques. 3 – Timeline. 7 – Truths.

Customer Experience 52

Customer Experience Product Research Magazine Vision 52

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. The book, however, doesn’t present the process to make a style guide. The problem with the first case is self-explanatory. It doesn't go into the work of “The Stitcher”.

Books 52

Books Technical Review Research Software Data Visualization 52

Modus Create

JANUARY 12, 2021

I’ll review four methodologies: waterfall, Lean, design, and Agile. Due to the level of planning and documentation, it can be relatively easy for new team members, investors, and other stakeholders to get up to speed. Pivoting just slightly might have massive repercussions further down the line.

User Testing 59

User Testing Customer Experience Technical Review Feedback Software 59

ProductPlan

FEBRUARY 24, 2021

They can use these templates as a framework for how their own roadmaps could be built and function as a great jumping-off point. Regarding how easy it is to build and edit roadmaps within each tool, let’s refer to Capterra, a popular site for software reviews and comparisons. Is the information presented legibly?

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Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

They can use these templates as a framework for how their own roadmaps could be built and function as a great jumping-off point. Regarding how easy it is to build and edit roadmaps within each tool, let’s refer to Capterra, a popular site for software reviews and comparisons. Is the information presented legibly?

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Feedback Software Data Visualization Software Review User Testing 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. Amy started as a hardware engineer. She is an electrical engineer by education, and her first job was at G.E. working on radar systems. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Usersnap

JUNE 8, 2020

Yakup Bayrak presented a very practical formula in calculating the ROI of UX/CX. And Derric Haynie presented a compelling case study of how real-time live chat boosts revenue by 13%. Ross Simmonds presented a framework to research and understand audiences across multiple industries, and the unorthodox ways to uncover content-user fit.

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User Testing Customer Experience Customer Feedback Feedback Software 40

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Source: “How Superhuman Built an Engine to Find Product Market Fit” 2. If you’re building a consumer subscription app, this post is your new bible.

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User Testing Framework Feedback Software Onboarding KPIs 104

Intercom, Inc.

FEBRUARY 7, 2019

I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

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Sachin Rekhi

MAY 10, 2010

A Day in the Life of a Silicon Valley Startup View more presentations from Sachin Rekhi. Over the years I've periodically iterated my web stack, from a Microsoft-based self-hosted environment, to a PHP-centered world, to finally my present PythonDjango stack on top of a cloud platform. Dell Ultrasharp 24''. Klipsch Quintet III.

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Development Data Visualization Software Review Systems Review 60