Remove Engineering Remove Fractional CTO Remove Weak Development Team
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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”.

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Laura Klein on improving chemistry in product teams

Intercom, Inc.

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

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Insights from the CDH Benchmark Survey: How Are Teams Adopting Discovery Habits?

Product Talk

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

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Hiring a Head of Product

Mironov Consulting

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. At your company, they might be called Chief Product Officer, VP Product, Director of Product Management, or Group Product Lead.

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Transitioning from Software Engineer to Engineering Manager

PMLesson's Ace the PM Interview

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. So let's get to it!

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The Chocolate Cake Problem

Mironov Consulting

The other group (product, engineering, design, long-term support, product marketing) is trained and paid and rewarded to focus on overall impact for the whole installed base, long-term investments, and the need to support every line of code that any user has in production.  What will incent large numbers of customers to upgrade or renew?

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Kevin Indig on searching for meaning and the meaning of search

Intercom, Inc.

We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.