Product Talk

APRIL 5, 2023

When running brainstorming sessions, Ellen found that engineers in particular were quick to jump to feasibility concerns. We’re short a designer at the moment, so I have been doing some solution brainstorming sessions primarily with a couple of engineers. But in case you’re not familiar with Ellen and her work, here’s a quick overview.

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Product Talk

JULY 21, 2021

Today’s post is about getting your engineers more involved in your product trio. What do we do if engineers don’t want to be part of discovery? Does an engineer really need to be a part of our product trio? What should you do if an engineer doesn’t want to be a part of your product trio ? I get this question a lot.

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Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

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Engineering Presentation Technical Review Systems Review 178

Lenny Rachitsky

OCTOBER 29, 2024

I asked Mike to write a deeper dive just on prompt engineering. Mike is a full-time professional prompt engineer. For more from Mike, check out his book, Prompt Engineering for Generative AI , and his AI engineering studio, Brightpool. Follow him on LinkedIn and X. Help me [task].”

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Product Talk

FEBRUARY 2, 2022

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. But there are many reasons why engineers are one of the essential members of the product trio. And this is a good thing.

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The Product Coalition

NOVEMBER 4, 2024

Personal insights to help software engineers highlight their skills and stand out to employers. Continue reading on Product Coalition »

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Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

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Mind the Product

MARCH 17, 2022

In this post, we will look at the vast concepts of behavioural engineering to help you design better products. [.] Read more » The post How behavioral engineering helps to build better products appeared first on Mind the Product.

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Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same? Answer RFPs – mostly the product sections.

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Product Talk

DECEMBER 12, 2018

Are you inviting your engineers to participate in discovery with you? Does your organization prefer that your engineers only write code? Marty Cagan , in Inspired , argues, “If you’re just using your engineers to code, you’re only getting about half their value.” And, sadly, many engineers make this mistake themselves.

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Mind the Product

JUNE 25, 2024

Tune into our conversation with Neil Vass, Engineering Manager at Co-op. We unravel the intricacies of making estimations in product and discuss the fine balance between setting attainable goals and avoiding undue stress on your team.

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Engineering Management Management 143

Intercom, Inc.

AUGUST 28, 2020

During my experience as an Engineering Manager, I’ve learned a lot of lessons about how to build engaged teams (as well as how not to build them!). I was a stickler for doing things in certain ways and didn’t do enough to bring people along with my thinking, and I burned some trust with some of my engineers in doing so.

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The Product Coalition

AUGUST 6, 2021

To create such solutions, companies need software engineering professionals who can provide the expertise required. However, both the need and the sheer number of developers and technology consultants have made the challenge of sourcing reputable, professional, and capable software engineers even more difficult. Let’s dive right in.

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Consulting Reporting Tools Engineering Research Software 158

Intercom, Inc.

NOVEMBER 3, 2021

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. Are the steps clear enough to be followed by any engineer on the team? Is the alert still relevant?

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Data Visualization Engineering Systems Review Software Review 209

Intercom, Inc.

OCTOBER 20, 2020

In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people. Like some companies, our progression track for engineers splits in two after senior engineer – either continuing as an IC at staff or principal levels, or taking a turn into people management. Engineering career path.

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The Product Guy

FEBRUARY 16, 2020

Communicate, uplift and understand the spectrum of engineers to maximize the product and experience for everyone. Watch and learn more from product management expert, Tanya Koshy.

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Engineering Product Management Product Manager Management 162

ProductBoard

JULY 21, 2022

At Productboard, our engineering career ladder contains two manager titles: manager and senior manager – and we’re hiring for both. It’s all about impact Before we focus on the differences between an engineering manager and a senior engineering. Read on to find out.

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Intercom, Inc.

JULY 14, 2021

As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.” Engineering org needs.

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The Product Guy

JANUARY 28, 2020

In this talk, learn how we at Google use the concept of “Engineering Emotions” to drive customer delight and evangelism especially in areas where emotion is notably absent e.g., developer tools. In a recent live stream from one of our mentors of The Product Mentor , Shobhit Chugh, lead a conversation on this topic.

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Mind the Product

JULY 21, 2023

Product manager and a data enthusiast Ishita Choudhary, looks into the intricacies of recommendation engines, and what impact this is having on overall business growth. Read more » The post The power of data: How recommendation engines are driving business growth appeared first on Mind the Product.

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Intercom, Inc.

OCTOBER 31, 2019

Many engineers who make the transition to a management role face a bit of a conundrum – if I stop doing hands-on work, my team will lose a strong engineer and instead will gain an inexperienced manager. When I joined Intercom, my manager asked me if I wanted to onboard as an engineer or as a manager. When should you write code?

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Software Review Engineering Technical Review Management 167

Lenny Rachitsky

JANUARY 7, 2024

Prior to joining Carta, he was the CTO at Calm and held engineering leadership roles at Stripe, Uber, and Digg. He is the author of two foundational engineering career books, An Elegant Puzzle and Staff Engineer , and The Engineering Executive’s Primer , which will be released in February.

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airfocus

NOVEMBER 7, 2024

Discover how engineers and PMs can achieve seamless collaboration within airfocus. Learn how our platform aligns PM strategies and engineering tasks through a flexible parent-child hierarchy, Kanban-style visualization, and integrated workflows.

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Mind the Product

MAY 14, 2024

We delve into the lessons she learned while transitioning from engineering to product management.

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Piyanka Jain

JANUARY 31, 2020

Feature Engineering?—?Hypothesis-driven Hypothesis-driven vs. ML-driven I was talking to a CTO of a Fortune 100 bank this morning and we got talking about feature engineering in AI/ML models. With the advent of ML and AI, many believe that the statistical methods of feature engineering are redundant.

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Intercom, Inc.

APRIL 4, 2022

One of the joys of an engineering career is how varied it can be – the size, industry and above all culture of any company entirely determines what an engineering job actually looks like on a day to day basis. I’ve been a Product Engineer at Intercom for just over two years. Joining Intercom. Keep it simple.

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The Product Coalition

FEBRUARY 12, 2022

It’s always better when we’re together Photo by henry perks on Unsplash When I entered the wondrous world of product & engineering for the first time, I did not understand why there was a split between Product & Engineering. Engineering decides how and executes. One cannot exist without the other.

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Mind the Product

MARCH 1, 2024

In our conversation we discuss Felix's experiences in transitioning from engineering to product, and converse on the state of diversity in product management. Read more » The post From engineering to product: Felix Watson Jr, Lead Product Manager at Google appeared first on Mind the Product. We speak to Felix Watson Jr.

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The Product Guy

APRIL 2, 2023

Learn the language of engineering and you will be on your path to success. Watch and learn more from product management expert, Meghan Nesta.

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Intercom, Inc.

SEPTEMBER 29, 2022

So far, on the engineering side, we’ve covered the importance of keeping it simple and being technically conservative. First off, our Group Engineering Manager, Levent Ali , explains how engineers should be taking ownership of the solution. Today, we’re going to tackle two more.

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