Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 74

Customer Feedback Product Research Feedback Software User Testing 74

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. User segmentation. Training progress tracking and analytics. Multimedia content support. Customization.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Education 89

Userpilot

NOVEMBER 20, 2022

You should digitize your customer experience to better meet customer expectations, cut down on customer service costs, and drive up customer loyalty. There are three important steps in digital transformation: define and map the customer journey, identify automation opportunities , and continually test and improve your digital CX.

Customer Experience 79

Customer Experience User Testing Customer Feedback Embedded Analytics 79

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Userpilot

JANUARY 16, 2024

TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Though the right tool will depend on your business goals and needs, here are the must-have features for any onboarding automation tool.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. Though the right tool will depend on your business goals and needs, here are the must-have features for any onboarding automation tool.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

MAY 12, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Here are the top Userlane alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Kompassify is easy to use and doesn’t cost as much as its competitors.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 13, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. However, the integration of Slack and Userpilot is currently under development.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Are you wondering if Appcues is the right fit for your user onboarding needs or if you should check out other options?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Are you wondering if Appcues is the right fit for your user onboarding needs or if you should check out other options?

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 28, 2023

In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. A/B testing helps you compare different versions of content/copy to see which ones perform best across your target market/user base.

Data Visualization 82

Data Visualization Analytic Tools User Testing Research Software 82

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 29, 2023

Product experience (PX) refers to the entire customer journey within a product and how it shapes the customer’s perception of the product. It encompasses everything that shapes the user experience before and after the purchase. What is product experience? Why is product experience important for SaaS companies?

Feedback Software 92

Feedback Software Analytic Tools Customer Experience Product Research 92

Userpilot

JANUARY 17, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Features to create automated in-app experiences, such as interactive in-app messages and announcements based on specific user actions that offer timely guidance.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. This article will teach you how to analyze qualitative data to inform product development and improve the product experience.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Userpilot

APRIL 7, 2024

Next, list all possible Aha moments and assess them from the user’s perspective. Narrow the options down to 2-3 choices per user stage. For each potential Aha moment, design an onboarding flow and test them side-to-side in A/B tests to select the one that leads to the most conversions. That’s where the Aha moment is.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Opportunity friction is driven by the gap between what a user expects to be able to do, and the functionality of your product as it stands. Not all friction is bad. Source: Slack.

Feedback Software 87

Feedback Software Analytic Tools Data Visualization User Testing 87

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Are you wondering if Appcues is the right fit for your user onboarding needs or if you should check out other options?

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

Userpilot

AUGUST 18, 2020

The best user retention tools…for you? User retention tools – Analytics. User retention tools – CX. User retention tools – Communication. Other types of user retention tools. The best user retention tools…for you? User retention tools – Analytics.

Analytic Tools 101

Analytic Tools Feedback Software User Testing Data Visualization 101

Userpilot

OCTOBER 30, 2023

And the content of the message can vary depending on the intended purpose, such as informing users about new features or updates, promoting products or services, providing support or assistance, or requesting feedback.In-app Userflow is a user onboarding solution centered around building in-app flows and guides quickly and seamlessly.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 12, 2023

TL;DR Proactive customer service means anticipating and addressing customers’ needs and challenges before they arise. This method allows you to create self-service resources, which enables customers to find answers independently without reaching out for help when they have questions. Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

OCTOBER 30, 2023

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool. How Clearcalcs improved user activation with Userpilot.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Customer Experience 92

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 30, 2023

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 30, 2023

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Must have features of product experience tools The right tool will help creating and optimizing product experiences a breeze.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

JANUARY 20, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Userlane features for new customer onboarding Teams use Userlane to ditch the stress of manual onboarding. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Must have features of product adoption tools When exploring product adoption tools, look for ones that are user-friendly and integrate well with your existing tech stack.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52